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This report discusses launching of a new tablet launched by apple. This is a brand new model of a tablet that can be used by anybody and it is also suitable and adopted for every user including children with leaning disabilities due to its customizable features. As a consultant working with the company’s event planning…

Front desk job of any hotel is very important from hotel sales point of view. Marketing and sales department is called revenue generator. Front desk job is part of the marketing department so it’s directly linked with revenue generation activities of a hotel. An employee working as front desk employee is having direct interaction with…

Leisure, recreation and tourism are generally viewed as key components in people’s lives (Lynch and Veal 1996). Outdoor recreation brings happiness to people as it gives recreational opportunities to them. Leisure means various things to different people and therefore it consists of many definitions given by many researchers. For instance, Fava(1964) stated that leisure is…

Lang & O’Leary (1997) stated that nature-based tourists are more interested in nature, travel more often at longer distances and stay longer at a destination. Moreover, they are well educated, with high levels of both individual and household income and are willing to spend more. Silverberg et al., (1996) stated that nature based attraction is…

Chapter 1 It is difficult to define tourism. Tourism is not an industry that is grouped into a single heading within the Standard Industrial Classification (SIC) (Bardgett, 2000). The definition of tourism mostly come from the purchaser, ‘tourist’, not the product itself (Bargett, 2000). Thereupon, World Tourism Organization (WTO) (1993) had defined tourism consists of…

In order to gain competitive power for the hotel, human resource management is an elementary issue. Human resource management can be regarded as the foundation for the hotel to acquire competitive advantage. Honoring the employees through effective communication, training programs for the employees and benefit programs is what effective hospitality management is all about. Human…

Through the past decade, people have become more and more conscious that the competitive edge of an organisation lies in human factors. Indeed, it can be seen that the environments of the twenty-first century turn out to be highly competitive where organisation need to devote a significant amount of time, attention and energy to manage…

Conservation and environmental protection are very important in Malaysia. Environment stabilization and maintaining to ensure that Malaysia create protection area for fauna and flora such as establishment of national parks. It is because input from natures resources are important to economic. While environmental quality on the other hand is productive asset for society. Tropical natures…

Customer service and quality control is the most important part for the hotel business industry. The value of excellence in customer service will be acknowledge by this hotel. This hotel’s management will be introducing quality in customer service. The proposed hotel concept will definitely meet the customer satisfaction and will have satisfied customer. To ensure…

The changes taking place in the world are taking place at a very rapid pace, and inorder to survive and remain fit in the competition it is required by hotel industry to have a good policy that gives quality service and satisfy the needs of the customers. The hotel must identify its commitment to meet…