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Abstract This essay throws light on the use of ICT in the airline industry and what impacts developments in ICT have made on the said industry. The essay highlights the role of ICTs in enhancing airline’s capability to interact with customers, reducing the operational costs, increasing the convenience for making reservations, managing air traffic, administering…

The United Kingdom is one of Europe’s most influential countries. The United Kingdom is a sovereign state positioned near the north-western coast of continental Europe (Appendix 1), comprising of England, Scotland, Wales and Northern Ireland. The UK is surrounded by the Atlantic Ocean, the North Sea, the English Channel and the Irish Sea. The UK…

This report looks at the strategy evaluation of the UK tourism industry to be implemented. Firstly, the paper provides the background information to the UK tourism industry issues within the last few years. There is depicted a place of tourism industry in the United Kingdom regarding the economy and law regulations. Moreover, the paper determines…

The aim of this paper is to address the potentiality, requirements and expectations of people with disabilities and its implication on customer satisfaction in hotels. Design/Methodology/Approach: This article is based on secondary data collection: journal articles, websites, textbooks, pamphlets on people with disability, customer satisfaction and hotel marketing. The methodology of this article is by…

When predicting future travel patterns, it is critical to first have basic knowledge of a persons travel motivation and what is motivating them to pursue travelling to destinations that they have selected. As Pearce, Morrison & Rutledge (1998) have defined tourist motivation as “the global integrating network of biological and cultural forces which gives value…

Part BAbstract It is revealed that high labor turnover is a major global problem in hotel industry. The human resource management in the hotel industry is facing challenge about retaining employees and minimizes the turnover. Therefore, it is worth to investigate about the human resource management in the hotel industry. The purpose of this study…

Tourism is one of the worlds largest industries and one of its fastest growing economic sectors. It has a multitude of impacts, both positive and negative, on people’s lives and on the environment. “Sustainable tourism development guidelines and management practices are applicable to all forms of tourism in all types of destinations, including mass tourism…

Introduction There has been a considerable rise in the trend of the Wellness Industry mainly in Asia-Pacific. As Destination Spas are developing in the industry, it seems it is still rather vague as to what the future holds for this particular sector. The rising awareness of people towards personal health and growth is creating a…

As with everything else, the travel and tourism business is changing constantly with more people booking trips on the Internet, increasing numbers of adventure travellers and fewer people having disposable income since the financial crash of 2009. To get people to bring their tourist dollars to your destination, your plan must accurately identify whose vacation…

Housekeeping is a process of making a place or organization clean and tidy . There is specific department in hotel which is called housekeeping department . This department is responsible to clean the hotel rooms and common area . This department is supervise by an housekeeping manager and assist by an assistant manager. In this…