TopTermPaper

Balearic Islands with total area of 5,014 km consist of four islands which are 2 by Formentera, 11 by Eivissa, 14 by Menorca and 73 by Mallorca (Bull 1997, 140). Mallorca is the largest island of the Balearic archipelago with 555km of the total coast length of the island (Garcia and Servera 2003, 288) which…

Introduction Customer satisfaction has been established as a psychological concept that involves the feeling of customer’s well-being and pleasure which results from obtaining what he or she hopes for and expects from consuming an appealing product and/or service (Florian and Maren, 2007; Christian, 2005; Abraham and Taylor, 1999). While different scholarly write-ups have confirmed variety…

Galle is the capital of a district with the same name and is also called the Gateway to the South. This port city, 119 km from Colombo, has managed to retain its old colonial town feel even today and is also known for its Dutch walled fortress. It is believed that Galle is the biblical…

The title of this research paper, as it entails, is Decline in Tourism of Pakistan. The main purpose of this project is to determine the real causes of downfall in Pakistan’s Tourism. In order to further elaborate the purpose, the objectives of study are to obtain the rating and ranking of various issues which are…

Presentation of the Problem Tourism covers numerous forms of travel and a broad range of destinations. Dark Tourism describes a niche type of tourism which covers the visitation of places where tragedies or historically noteworthy deaths have occurred of institutions dealing with the heritage of humanity (Tarlow, 2005). Especially in the last decades, dark tourism…

The main aim of this chapter is to review the theories and previous research papers which are mainly concentrated on the evaluation of customer satisfaction in the airlines industry. Shaw, S. (2004) has defined the “consumers” are those people who actually travel. They make existence clear by reporting for flights and their requirements. They are…

In economics, a service is an intangible commodity. More specifically, services are an intangible equivalent of economic goods. It sets a onetime benefit; delivered from the accountable service provider, mostly in close coactions with his internal and external service suppliers, effectuated by distinct functions of technical systems and by distinct activities of individuals, respectively, commissioned…

According hospitality association of Britain The hotel sector is in the centre of its imperative period of construction in the history, As of 2002, a sum of figure transcending 74,000 fresh hotel accommodations had emerged in stream with an additional 15,000 were approximately constructed in 2009, and 31,000 rooms are still in planning or in…

From the period 1990 to the current age, the aviation industry has been one of the most booming sectors. Worldwide increase in GDP created a wave in the economy. The demand to travel resulted in the growth of the airline industry. During the year 2000 the airline industry suffered one of its most tragic phases…

Ecotourism has been the fastest growing segment of the global tourism industry and has developed on the tourism market within the core of environmental movement as well as becoming continuously important in the tourism industry (Matei, 2011). However, before ecotourism is emerged, tourism has been rapidly become one of the most important part of economic…