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The study investigates American customers’ perceptions of Chinese restaurants in the U.S., using the importance – performance analysis approach. This study also examines which attributes of Chinese restaurants influence American customers, satisfaction and behavioural intentions. The IPA shows that environmental cleanliness and attentive service are two important areas where Chinese restaurateurs can make improvements. In…

Penang Island or also known by the name of Pearl of the Orient is a small island located in the north-western coast of Peninsular Malaysia covering 285 sq Km and also a narrow strip comprising 760 sq km over on the mainland known as Seberang Perai. . Also known to be a melting pot for…

Title: Festival and Event in sustainability of Tourism: Penang Hot Air Balloon Festival Tourism is an activity that can have a really huge effect on sustainable development. Sustainability of tourism includes for reaching cooperation between visitor organizations, traveler destinations and national, provincial and local authorities so as to cover a wide group of difficulties and…

Pattaya – Sin city! Sawasdee (Hello in Thai)! Known for its go-go and beer bars, Pattaya is coastal resort on the coasts of the Gulf of Thailand. It is around 150 km away from Bangkok. Sex tourism is the main attraction here; however this resort city is also visited by local families and travelers from…

The Caribbean includes the over seven thousand islands. As in most developing countries, the Caribbean is recognised as an area heavily dependent on the tourism industry for economic survival ( Manley 1995 & Jessop 2000) . According to the Caribbean Tourism Statistics, in 2002 the area attracted more than 14 million tourists per year. The…

Pakistan is a good place for tourism as it has the most appealing and breathtaking views of mountains, plateaus and deserts. It has the high potential to attract a large number of foreign tourists, along with that, Pakistan Tourism Development Corporation (PTDC) had set up 27 motels and 3 restaurants for the convienience of these…

Marriott International, Inc.is a worldwide operator and franchisor of a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by son J.W. (Bill) Marriott, Jr. Today, Marriott International has about 3,150 lodging properties located in the United States and 67 other countries and territories. Marriott International…

Since the businesses are becoming more consumer driven because of the increasing completion retailing became a kind of science. The location of the store, its offerings and customer service are all parts that should be considered and studied in retailing. Not so long ago malls started to develop in different areas not only in the…

The staffs available in EDC hotel are total with 60 people for all post. Amount the 60 people they are separate in 4 categories, which is permanent staff, contract staff, permanent part-time staff and temporary staff. The numbers of permanent staff are in 4 people, contract staff 34 people, permanent part-time staff are 8 people…

ABSTRACT: Cisco Systems, Inc. (Cisco), an Internet technology company, had an organizational structure comprising of various cross-functional teams. The key decisions in the company were taken by councils, boards and working groups. These committees (around 60 as of 2009) working at different levels were cross-functional in nature, and according to the company, lent Cisco speed,…