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Distribution is the process of making a product or service available for use or consumption by a consumer or business user, using direct means, or using indirect means with intermediaries. Airline Reservation System is one of the intermediaries of the distribution channel in the aviation industry. An airline reservation system is part of the so-called…

Advances in technology combined with its more effective use are generally assumed to be a good trend for the global expansion of trade and commerce. Technological advances are commonly believed to quicken the globalization process with improved economic growth and business profitability is consequently assumed to be the beneficial results. Globalization and the use of…

CHAPTER 1 INTRODUCTION1.1 Background Wedding is once-a-life event in people’s life. For most of families, they are willing to spend a considerable amount of money to ensure the wedding is organized as perfect as possible. According to Howard (2006), wedding today is a $70 billion business in U.S., and the average cost of wedding is…

The tourism industry is a major contributor to the gross state product of many countries (Reige and Perry, 2000) and in the last 50 years, tourism has developed into one of the world’s most powerful, yet provocative, socio-economic forces (Sharpley and Telfer 2008). Travel & Tourism industry has become one of the world’s most important…

Along the Southern Gulf Coast of the United States the business is tourism. Every year, Getting back to business after these disasters depends on how well a business has prepared and planned. Business owners invest a large amount of time, resources and money to make their enterprise successful. For these businesses, being prepared can mean…

Law thinks that Tourism has become one of the largest and most influential industries in the world. It has created inestimable value for the environment, societies and cultures.(as cited in Seldjan and Donald, 2009) But at the same time, tourism as an characteristic industry has its own guilt and damaging effects in socio-cultural and environmental…

Customer service and satisfaction can be difficult to evaluate. One method of evaluating service level is through mystery shopping. Identify at least three types of hospitality business to evaluate for your mystery shopping activity. Create a comprehensive survey for your mystery shopping activity which must include at least ten question relating to a variety of…

Konrad (2004: 2) stated that interpretation is a tool for communication that helps in coordinating verbal and sign language as the communication takes place. This is usually aimed at facilitating comprehension in people with various disabilities. In addition, interpretation is also used to translate information in a different language from one used by the speaker,…

Horizontal Integration is when two industries merge together; it is where one business which offers a product takes over another business who offers similar products. An example of horizontal integration is the First Choice Group and this is because they own First Choice Hypermarket as well as First Choice Travel Agency. The reason why they…

Critically analyze the existing trends and devising strategy in Tourism Marketing Tourism industry in India is on a great boom at the moment India has become a major global tourist destination and Indian tourism industry is exploiting this potential to the hilt. Travel and tourism industry is the second highest foreign exchange earner for India,…