Author: Andre Coleman

Lake Naivasha Basin is located on the floor of Kenya’s Eastern (Gregorian) Rift Valley, surrounded by the Kinangop plateau & Aberdares Mountains to the east, and the Mau Escarpment to the west. The lake itself -a Ramsar Site- is the 2nd largest freshwater lake in Kenya after Lake Victoria, positioned at an altitude of 1884m…

Man has been travelling around the length and breadth of the earth with various motives. The reason could be anything business, leisure or education it all falls under a broad categorisation of tourism. The technological developments and transformation of the world into a global community has resulted in extensive growth of tourism around the world…

The Importance of Training Towards Hospitality Staffs In Order To Enhance The Service Quality.1.1. Study background There are many ways researchers define service quality. Taylor and Cronin (1994) view service quality as a form of attitude representing a long run overall evaluation. Roest and Pieters (1997) define service quality, as a relativistic and cognitive discrepancy…

Importance of Tourism on Spain’s Economy Tourism has undoubtedly become a monumental factor in the growth and development of economy today. One can also take into consideration the fact that tourism is booming in comparison to other industries such as import and exports, investments, and real estate. In our modern times, travelling has become more…

A convention bureau can be seen as an organization that works on levels that represent all factors in terms of hotels, restaurants, convention facilities, tour operators, attractions, transport, retail and commercial attractions, all of great importance to visitors in a city. Convention bureaus are dependent on financial resources in order to pursue their business operations.…

This report discusses launching of a new tablet launched by apple. This is a brand new model of a tablet that can be used by anybody and it is also suitable and adopted for every user including children with leaning disabilities due to its customizable features. As a consultant working with the company’s event planning…

Front desk job of any hotel is very important from hotel sales point of view. Marketing and sales department is called revenue generator. Front desk job is part of the marketing department so it’s directly linked with revenue generation activities of a hotel. An employee working as front desk employee is having direct interaction with…

Leisure, recreation and tourism are generally viewed as key components in people’s lives (Lynch and Veal 1996). Outdoor recreation brings happiness to people as it gives recreational opportunities to them. Leisure means various things to different people and therefore it consists of many definitions given by many researchers. For instance, Fava(1964) stated that leisure is…

Lang & O’Leary (1997) stated that nature-based tourists are more interested in nature, travel more often at longer distances and stay longer at a destination. Moreover, they are well educated, with high levels of both individual and household income and are willing to spend more. Silverberg et al., (1996) stated that nature based attraction is…

Chapter 1 It is difficult to define tourism. Tourism is not an industry that is grouped into a single heading within the Standard Industrial Classification (SIC) (Bardgett, 2000). The definition of tourism mostly come from the purchaser, ‘tourist’, not the product itself (Bargett, 2000). Thereupon, World Tourism Organization (WTO) (1993) had defined tourism consists of…