Author: Andre Coleman

The hospitality industry consists of broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit…

The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests. It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests. FRONT OFFICE – is the “nerve center” in…

The London Olympics has been a tremendous event for Jamaica the country on the international forum, and locally raised the old hackneyed question, How can Jamaica exploit and cash-in on the gains made in sports to a more useful and lasting level in the economy. A total of 12 medals were won in sprints by…

Introduction The Labour Party and many business leaders have been arguing for expanding airport capacity in the South East and the quickest option is to expand Heathrow by adding a third runway. They are arguing the expansion would maintain Heathrow’s competitiveness, create quality jobs, boost businesses and help the UK’s shaky economy. However, the green…

Introduction Widely encompassing conferences and exhibitions, the events industry stands for extremely attractive business chances. The events industry has grown significantly over the last decades and it is as huge as diverse, it takes advantage of the abilities and characters of a broad series of individuals providing various, and boosting careers. The main purpose of…

To spend most of your year looking forward to your two weeks holiday is not unusual. We want sun, we want hedonism, we want to get away from it all. One thing we don’t want to worry about is ethics. But whether you have travelled to Bath or Bali, you will probably have seen a…

For many small islands tourism is economically significant as a source of income and employment. Islands, especially small islands, continue to fascinate and attract tourists, and for tropical Less Developed Countries (LDCs) such as Malaysia with many offshore islands, developers and government planners see the potential to develop resorts. However, what if small islands that…

This report is focused in analysis the environment factors and strategic options available for Marriott International. This report includes an external and internal analysis for Marriott International, an evaluation of strategies options available with a risk assessment and the recommendation of the strategies options that will perfect fit in the company. The topic of strategic…

People travel for different reasons; this can mainly be to do with economic, environmental and socio-cultural factors. People also travel for the sort of changes that are in another destination or for emergency reasons. According to the economical side of why people travel has mostly to do with expenses. In tourism there are different market…

In the hospitality industry, there are many departments in the organizations of hotels and other lodging establishments. Every department plays a different role in accommodating to the needs and demands of the guests and this include the human resource department. Although the human resource department is not directly involved in serving the guests in the…