Tourism Industry In Tibet Tourism Essay

The Tibet Autonomous Region, covering an area of 1.22 million square kilometres, is situated on the Qinghai-Tibet Plateau in the south-western border area of China. It enjoys unique plateau environment. Averaging more than 4,000 meters in elevation, it is always regarded as the highest region in the world and is known as “the roof of the world”. Tibet abuts on Xinjiang, Qinghai, Sichuan, and Yunnan province. It has 3,842 km borders with China’s neighbouring countries of Myanmar, India, Bhutan and Nepal as well as Kashmir in the south and west (Zhang & Zheng 2004).

Tourism is playing an increasingly crucial role in Tibet’s tertiary industry. Even though these is unique natural and culture tourism resources, tourism were developed in Tibet very late. Prior China’s reform and opening-up policies in 1978, there was almost no tourism in Tibet. After about 30 years, tourism in Tibet has become much more developed, especially after the Qinghai-Tibet railway has been completed and operated. In 2008, there were 2,246,400 tourists visiting Tibet, which bigger than the total number of tourists who went to Tibet between 1980 and 1997(China Tibetology Research Centre 2009). (Figure 2)

Figure 2: Changes in Tibet’s Tourism Revenues and Number of Tourists Between 1980 and 2008

figure 2.jpg

Source: Tibet Statistical Yearbook 2009

2.3 SWOT analysis

To understanding the characteristics of tourism in Tibet and its internal strengths and weaknesses and external opportunities and threats, SWOT analysis will be presented.

Strength

Diverse tourism resources. Tibet’s long history, splendid culture and its unique plateau environment are all important attractions of Tibet.

Regional strength. As China’s border areas, Tibet borders with India, Nepal, and Myanmar etc.

Political strength. The implementation of the strategy for the development of the western region of China gave Tibet powerful political support(Meng & Huang 2007).

Weaknesses

Undeveloped transportation.

Lack of overall strategy.

Poor infrastructure. The number of hotels, travel agencies and facilities cannot meet the growing demands of visitors (Meng & Huang 2007).

Opportunities

Government support. The Chinese government not only operate some politics but also invest huge amount of money into tourism development of Tibet.

Huge demand of tourism market. Domestic tourism demand is growing and some restrictive factors affecting the tourism demand has been alleviated (Meng & Huang 2007).

Economic development of China.

Threats

Stiff competition

Relationship between development and protection

Figure 3: SWOT analysis of tourism in Tibet

2.4 Tourism market

These years, the number of tourists visiting Tibet soars. Since 1980, the Tibet’s tourism market can be separated into three stages. Firstly, from 1980s to 1990s, international visitors dominated the tourism market. However, from 1990s, domestic visitors increased rapidly. For instance, in 1996 the number of international visitors is 2500 while as domestic visitors is 250,000 (Tan 2006). In 2004, the number of visitors even surpassed one million. The third stage is from 2006, when the Qinghai-Tibet railway has been completed and operated. The number of domestic visitors changed tremendously, reaching five million in 2010.

2.5 Proposed growth value
3. Transport system in Tibet
3.1 Responsible agencies and firms

The government of China is the main organizer of the construction of Tibet’s transport system. Since the founding of the People’s Republic of China in October 1949, the state invested huge amounts of funds in Tibet’s transport construction. The transportation within Tibet and between the autonomous region and other places has been fundamentally changed. Take Qinghai-Tibet Railway project for instance, the Central Government has invested around US$3.17 billion in it. In addition to the investment, Chinese government also drew up a series of new principles and policies to assure that the construction of transport in Tibet will be processed smoothly, among which the western development strategy is the most significant one. With this strategy’s implementation and the close attention of the regional government, great effort has been taken to support the development of Tibet transport system.

3.2 Existing transport system

Before 1949, there was no road in Tibet. Through the gorgeous mountains and vast plateau plains, caravans journeyed on dangerous paths with heavy loads. However, currently, the transportation network is in place, with highway transport as the main part, supplemented by rail and air transportation.

Road transportation

Since the peaceful liberation of Tibet in 1951, the decades of construction has brought Tibet four inter-provincial roads connecting Tibet with Sichuan, Qinghai, Xinjiang and Yunnan. The major roads include Qinghai-Tibet Highway, Sichuan-Tibet Highway, Xinjiang-Tibet Highway, Yunnan-Tibet Highway and China-Nepal International Road. The travel routes inside the region are formed on a road network with the major roads and their branches.

At the end of 2008, including these five national highways, there are altogether 15 trunk lines and 315 feeder lines in Tibet, and the total length of the roads in the autonomous region reached 51,314 kilometres. Over 92 percent of the township and nearly 72 percent of the administrative villages have been connected with roads.

Figure 3: Road Map of Tibet

tibet-road-map.jpg

Source: www.discovertibettour.com/tibet-maps.html

Figure 4: Major Trunk Highways

Qinghai-Tibet Highway

From Xining in Qinghai to Lhasa in Tibet

Known as the “lifeline” of the autonomous region, the highway caries more than 80percent of goods into or out of Tibet. The 2,122 km highway is paved with asphalt. Rising over 4,000 meters above sea level, it crosses the Kunlun and Tanggula mountains.

Sichuan-Tibet Highway

From Chengdu in Sichuan to Lhasa in Tibet

Extending 2,413 km, the highway links Tibet with various provinces in southwest China

Xinjiang-Tibet Highway

From Yecheng in Xinjiang to Ngari in Tibet

Extending 1,179 km, it is the highest highway in the world

Yunnan-Tibet Highway

Form Xiaguan in Yunnan to Mangkam in Tibet

The highway extends 315 km.

China-Nepal Highway

Rom Lhasa to Friendship Bridge in Zham, Shigaze of Tibet to Kathmandu of Nepal

The highway extends 736km.

Railway transportation

Although covering about one eighth of China’s land area, Tibet was previously the only province level region not accessible via railway. Qinghai-Tibet railway is the only rail transport to Tibet. Before the opening of the railway, visitors could only reach Tibet by air or road. This railway measures 1963 kilometres from Xining, capital of Qinghai Province, to Lhasa, which is the world’s most elevated and longest plateau railway (Cao & Lin 2008). Along the way 965 kilometres of the railway are located over 4,000 metres, over 600 kilometres traverse the perennial frozen tundra. At the highest point, the Danggula Mountain pass is 5,072 metres above sea level. Thus, Qinghai-Tibet Railway is often called as “railway on the rooftop of the world”. However, although it is more convenient and cost-effective, it is the only railway to reach Tibet.

Figure 3: Railway from and to Tibet

tibet-railway-map.jpg

Air transportation

The air route over Tibet is the most efficient way for communications between Tibet and the rest of the world. The first air route was started in Tibet in 1956, which is from Chengdu, the capital of Sichuan province, to Lhasa (Pan & Liu 2006). Till now, air routes between Lhasa and cities like Beijing, Shanghai, Chengdu, Chongqing, Xi’an, and Guangzhou have been established. In addition, the international air route between Lhasa and Kathmandu, Capital of Nepal, has also been open for traffic. However, there are only five civilian airports in Tibet: Gonggar Airport of Lhasa, Nyingchi Airport, Bangda Airport of Qamdo, Ngari airport and Shigatse Airport, among which Ngari airport and Shigatse Airport were first put into use in 2010.

Figure 4: Map of Tibet flight routes

map-of-tibet-flight-routes.gif

Transportation of cities and towns

The cities and towns in Tibet all have certain roads connecting each other. But there aren’t many transportation vehicles. It’s hard to predict which part will be the toughest in a trip.

In Lhasa, Shigaze, Zetang and other larger cities, mini-buses, taxis, or tricycles can be chosen.

Buses with 35 seats run to all major tourism sites and the price is always 2 Yuan each person with in the unban sphere.

There are now over 1,200 taxis in Lhasa and its suburbs. In the urban area, a trip by taxi usually costs 10-15 Yuan.

In Lhasa, tricycles will cost from 2-5 Yuan for two persons. They are found near the Barkhor Bazaar. In addition, many hotels in Tibet can rent bicycles.

Some scenic spots in Lhasa are not connected with buses yet. Across Tibet, many vehicle companies and travel agencies can help tourists rent vehicles for long-distance journeys. The average cost is 2.5-8 Yuan per kilometre and it differs according to the type and function of the vehicle and the condition of the travel route.

3.3 Deficiencies

Since Tibet’s unique natural geographical and economic backwardness, its poor transport infrastructure cannot meet the requirements of the rapidly growing tourists. Transportation restricts the overall development of tourism in Tibet.

Transport infrastructure is seriously lagging behind.

Firstly, the total length of road is short and the density of transport facilities is low. The density of roads in Tibet is only 3.36 km each 100 square km, which is the lowest province among the country, comparing 17.82% of the average density of national roads (Cao & Lin 2008). These five main highways connecting with other provinces in China are fragile and easy to be affected by natural disasters. In fact, among these five highways, only Qinghai-Tibet Highway can be open throughout the years, others just can be opened seasonally.

Furthermore, comparing with Tibet’s 1.22 million square kilometres of regional area, the number of airport is too few. During tourist season, domestic routes are obviously insufficient. The only international airline is from Kathmandu to Lhasa. Due to the lack of other international non-stop flights, most tourists have to choose Beijing-Chengdu-Lhasa or Shang-Chengdu-Lhasa routes, which greatly increased the length of journey to Tibet and the airfare is considerable high.

Lastly, railway line is single. Qinghai-Tibet Railway is the only railway transport in Tibet. Since it was constructed on the average of 4,500- 5,000 metre Tibetan Plateau, the maintenance of it is incredible difficult.

The development of transportation in the regional area is uneven.

Tibet’s transport is concentrated in the relatively developed middle area. In contrast, transportation in southern Tibet and north-western Tibet is extremely backward. Most of roads are in low quality, even fragile and easy to be influenced by natural disaster. Western Tibet is the most isolated area. Some of areas are still undeveloped. It is urgent need to improve the transport conditions.

Low quality of transport services

The level of transport services directly related to the tourists’ evaluation of destination (Su & Wall 2009). Tourism transportation services not only include tourism projects, information of destinations and choices of transport, but also include accommodation, catering and other related security during the process of travel (Duval 2007). However, when travelling to Tibet, there would be some problem about traffic cannot depart on time and some tourism project and exact security information cannot be provided to tourists.

Strategy

In order to enable tourism transportation to adapt to the increasing demand of tourists in Tibet, effective scientific strategies should be made to cope with above deficiencies and to assure the transportation system in Tibet would have further improvement.

To meet the rapid development of tourism industry, it is necessary to expand the size of transport network to further improve the transport system. In terms of railway transport, fulfil the capacity of railway transport, expend access to and within the Tibet is of importance. It is proposed to construct more railways, like Yunnan-Tibet Railway, Gansu-Tibet Railway and Sichuan-Tibet Railway. The first regional railway, Shigatse- Tibet was proposed to built, which would be complete in 2014.

As for road transport, it is suggested to upgrade level of roads, increase management of maintenance of roads to improve disaster-combat capacity. In the national twelfth five-year development plan, regional government decided to made great efforts to develop road transportation in Tibet. In the Fifth Central Discussion Meeting on the Work of Tibet, central government also decided to accelerate construction of road network, with Lhasa as the centre, five State roads as the branches, and the district, county, township and border defence roads as the basis. Currently, the only way from Lhasa to other tourist attractions is road transport. However, some private road accessing to attractions is in the poor quality, which reduces the accessibility and influences the tourists flow. Some scenic spots in Tibet are not connected with roads yet. Thus, it is crucial to increase access level of these places.

As to air transport, according to the principles of rational distribution, it is suggested to increase the number of airport to incorporate all major cities and towns into national air routes network. With the increasing number of tourist, it is necessary to open some routes to Hong Kong, Tokyo or New Delhi and some tourism developed cities.

Improve the serves of tourism transportation. According to the situation of Tibet, tourism transport sector should improve the level of roads, choose convenient routes, and provide high quality means of transport. In addition, multi-channel and multi-ticket booking service should be provided to minimize transfer time.

Tourism Industry In Malaysia Tourism Essay

Today the tourism industry in Malaysia is getting development and becoming one of the worlds most attractive travel destinations, as well as in the economic and social development has also become important. The local and foreign tourists to the development of tourism had become major contributor to the country’s economy. According to Thrust one of the Ninth Malaysia Plan states the Governments said that tourism is become the intention to boost up the value chain on the several areas that had been focused. As we know, the tourism industry in Malaysia is an important foreign exchanges earner which contributing to the economic growth, attracting more investment as well as increasing the job opportunity. While promoting the domestic tourism, at the same time, strengthen the country’s position as a leading tourist destination abroad also become one of the key concern by the Government and mostly the supporter are come from the entrepreneurs, business owners and investors. Besides, the Ministry of Tourism will take the lead in developing the industry, while Tourism Malaysia, Malaysia Tourism Centre and Virtual Malaysia will work together to promote the diversification of the country’s tourism products and services regardless in local or abroad. As tourism industry has become one of the sources of Malaysia’s economic, therefore increase in tourism activities had generates multiplier effects in other sectors of the economy such as the hotel industry, retail businesses, restaurants and transportation. Therefore, today, tourism industries in Malaysia are getting important in order to boost up the economy of Malaysia as well as increase the popularity and awareness from the publicity.

1.1Background of Study
1.1.1 Tourism Industry

Tourism is one of the fastest growing industries in the world and a major source of foreign exchange and employment opportunities for many developing countries, such as Singapore, Malaysia, etc. Tourism is important in many countries, according to the United Nations World Tourism Organization World Tourism barometer said that, because of tourism is the factor of the country’s economic growth. Many of us have been “tourists” when we travel to other countries, but at the same point in our lives, the definition of the tourism industry is very difficult to define. As we know, tourism activities, and live in places outside their usual environment for more than a year of casual business or other purposes.

The tourism industry is a vibrant and competitive industry, it requires the ability to constantly adapt to customers’ changing needs and desires, customer satisfaction, safety and enjoyment, and this is the most particular of tourism enterprises. The tourism industry is divided into five different sections, such as accommodation, food and beverage services, recreation and entertainment, transportation and tourism services category in both outbound and inbound tourism and travel industry.

1.1.2 Tourism Industry in Malaysia

Malaysia is one of the Southeast Asian countries, on a peninsula of the Asian continent, to a certain extent; it can be recognized as part of the Asian continent and the northern part of the island of Borneo. In efforts to diversify the economy and make Malaysia’s economy is not dependent on the export-oriented government to increase tourism in Malaysia. Experimental results show that tourism has become Malaysia’s third largest foreign exchange earner, accounting for the Malaysian economy in 2005, 7%. As of 2011, Malaysia was ranked the top 9 in the world’s most visited country, behind Germany.

The government agency has the responsible for the Malaysia Tourism Promotion Tourism Malaysia, Malaysia Tourism Promotion Board (MTPB). In 1999, Malaysia launched a worldwide marketing campaign or slogan is called “Malaysia Truly Asia”, which is largely successful, bringing more than 7.4 million tourists to Malaysia.

In addition, we also know that, in the Malaysian tourism activities is for improving Malaysia’s tourism services. The Malaysian tourism main objective is to attract more tourists therefore they are put more efforts in order to ensure that visitors to stay longer, as well as to earn some profit in the process, such as taxes, their room and board, and transportation. In addition, by improving Malaysia’s tourism industry, will also increase employment opportunities for local people, because when the progressive development of their tourism industry, so they need more manpower to maintain or improve their quality of service. Also assist in the creation of employment opportunities, the contribution of tourism in Malaysia’s gross domestic product (GDP). Furthermore, the ranks of the tourism industry in Malaysia are rank in top 3th in the international tourism market.

The tourism industry in Malaysia as the world’s most attractive industry, as well as become of great significance in the economic and social development. Wide range of local and foreign tourists to the development of the tourism industry is a major contributor of the country’s economy.

According to thrust one of the provisions of the Government in the Ninth Malaysia Plan, tourism is the intention to upgrade a few areas of the economy up the value chain and it has focused. As we know, the tourism industry in Malaysia is to contribute to the economic development of an important source of foreign exchange earnings, attracting more investment and increase employment opportunities.

At the same time, to promote domestic tourism and to strengthen the country’s position as a leading tourist destination there has also become one of the main issues of concern in a foreign country by the government and the main supporters from entrepreneurs, business owners and investors.

In addition, the Ministry of Tourism will take the lead in the development of the industry, Tourism Malaysia, Malaysia Tourism Centre and diversification Virtual Malaysia will work together to promote the country’s tourism products and services, either locally or abroad. As tourism in Malaysia has become one main source of economy, and the increase in the multiplier effect of tourism activities, such as hotels, retail, restaurants and transportation also is sectors of the economy.

1.1.3 Malaysia

With the slogan “Malaysia, truly Asia”, of different ethnic and religious matters Malays, Indians, Chinese and many other ethnic groups live together in peace and harmony. Multiculturalism, not only to make Malaysia become one of the delicious gourmet paradise, it also made aˆ‹aˆ‹Malaysia home to hundreds of colorful festivals. No wonder Malaysians like celebrations and social events. (Www.tourism.gov.my) Malaysia has been conservative as one of the best travel secrets in the world. Malaysia also offers a wide variety of dishes, designed to attract all tastes, most important, the price is relatively affordable. (Www.oppapers.com) Malaysian tourism industry has been rapid development, because the top of the government own the high quality of the natural and cultural tourism resources, effectively propped up. Malaysia has become the second largest source of trading foreign currency (foreign exchange) and the third largest economic sector. But by virtue of the excellent on-site, we should have a clearer understanding of the weaknesses and problems of Tourism Malaysia Tourism industry, continue upward, more efficient. (Www.oppapers.com)

Malaysia is a great place, full bubbling; bustling melting pot of race and religion, Malays, Indians, Chinese and many other ethnic groups live together in peace and harmony. One of the main attractions of Malaysia is the extreme contrast. Towering skyscrapers look down on the wood frame houses on stilts, and five-star hotel, sitting a few meters away from ancient coral reefs. Cool hideaways are found in the highlands roll down, warm sandy beaches and rich, humid mangroves. In the other world, the tourism industry in Malaysia to become the world’s most attractive resort, as well as become of great significance in the economic and social development. Furthermore, a wide range of local and foreign tourists to the development of tourism as a major contributor to the country’s economy.

Malaysia is one of Southeast Asia’s wealthiest and most developed countries, Malaysia Malay, Chinese and Indian people, the world of mixed incentives and charming position, any visitor.

Malaysia is divided into two distinct areas, Peninsular Malaysia and East Malaysia. The hillside east side of the peninsula is the national capital of Kuala Lumpur. This made the development of Kuala Lumpur as one of the Asia’s most pleasant and most attractive cities. Peninsula impressive infrastructure, coupled with the beautiful scenery, the fun of travel is not a chore. As close to the equator, about 20-30 degrees Celsius, little change in Malaysia’s humid climate throughout the year. In Malaysia, Malay is the national language, although in their respective ethnic groups.

Besides that, Malaysia also can categorize as food heaven. Malaysia is the country’s racial mixture therefore it gives rise to a cuisine that is as diverse as it is delicious for example one of the Malaysia creation that everyone seems to enjoys is “satay”, which is make by the delicious meat kebab in a spicy peanut sauce.

1.2 Problem Statement
1.2.1 Nature of Problem

There are few problem had affecting tourism industry in Malaysia.

Based on the article titled “Foreign countries contemplate travel advisories after church attacks in Malaysia” taken from theedgemalaysia.com, there is shows that there are Foreign countries contemplate travel advisories after church attacks in Malaysia

(According to theedgemalaysia.com, 2010)

Based on the article title “Terrorism affect Tourism” taken from wihp the all-inclusive hotel marketing agency, there is shows a statistic tourist arrival was decline after terrorism attack Malaysia.

http://asmaliana.com/blog/wp-content/uploads/2008/12/msiatouristarrival.jpg

(According to wihp the all-inclusive hotel marketing agency, 2008)

1.2.2 Factors contributing to the problem

According to some of the embassy’s diplomatic aides, is in the midst of drafting travel warning their citizens to Malaysia. “While we appreciate that,” Allah “issue and the church attack is a strictly internal affair, we are considering a tour, said:” speaking on condition of anonymity, one of the staff of foreign embassies. The relative safety of travel of the information provided by the hotel’s tour is a notice issued by a government agency or access to one or more specific target.

(theedgemalaysia.com, 2010)

Datuk Seri Dr Ng Yen Yen, Minister of Tourism, Government is worried that the latest flammable church attacks are likely to have a national impact on the tourism industry, and may be a threat to the sector’s growth, her current mental anxiety, feeling very sad that this will affect the economy and industry. She said: “This is the era of communications, so the rapid dissemination of information tourists will choose not to visit a country faced with conflicts, especially religious conflicts. Church attack, sending the wrong message to foreign tourists always advertised as Malaysia harmonious national whether it’s a gourmet paradise, multicultural society, however, the Department does not receive information event in tourist arrivals in Malaysia, we are monitoring the development through our overseas offices.

(Zen, 2010)

Massacre in Malaysia is located in Southeast Asia, and it is adjacent to the Bali bombings in Indonesia and southern Thailand militant killed many civilians just across Malaysia’s northern border. This makes only Malaysia, Singapore and Brunei, so far without any terrorist attacks or activities. Issues facing as the neighboring countries, such as terrorism and the internal war, we worried about global tourists may feel that the entire area is unsafe. Because the terrorists now targeted destination hotels and public restaurants, you certainly do not want to take extra care when sleeping, the bombed hotel fear or do not eat or shooting blindly at the famous restaurant.

(According to wihp the all-inclusive hotel marketing agency, 2008)

1.2.3 Impacts of the problem

Tourism Minister Datuk Seri Dr Ng Yen Yen told Bernama, January 10, 2011 (Sunday), worried about attacks may be a threat to the growth of tourism. Members said that foreign tourists are considering religious tensions in Malaysia may lead to fear, thus affecting the country’s economy. She added that the church attack, sending the wrong message to foreign tourists in Malaysia has been touted as a harmonious country, despite its multi-ethnic and multi-religious society. “However, in terms of security, the embassy and the police and Interior Ministry officials in the answers given on Monday satisfied,” she added. ((theedgemalaysia.com, 2010)

1.2.4 Promising Approaches

With the aim to resolve the political instability in Malaysia it need to take several steps to avoid the decline in the tourism industry in Malaysia. In this regard, the Government’s implementation of the rebound joeuThe law, its goal is “no one can side jump, there is no one in the party resigned from the party, because they want to jump ship to the other. Example: this happens in Perak.

Malaysia is the implementation of anti-terrorism legislation, in order to overcome the problem, the performance improvement due to terrorism, calls the internal security of Art (ISA). ISA target limit self-assembly, and freedom of movement of tourists.

Tourism Industry Effects On Uae Economy Tourism Essay

Nowadays, many countries try to diversify their countries’ incomes and do not focus on few sources. Economists emphasize on the bad impacts of the intensive usages of natural resources on countries that only depend on natural recourses as the main source of income. Therefore, most of the countries look for new source of revenues to increase their countries’ GDP (Gross Domestic Product). Tourism industry became an important sector that contributes (give some figure if you can get) in many countries GDP around the world. United Arab Emirates is one of the oil economy that is diversifying from depending on oil and gas contribution to other sectors. (give reference of Abu Dhabi Vision 2030, they have discussed about this objective) UAE makes great efforts to develop its tourism sector to play a significant role in the country’s economy growth. There are many activities which participate in developing the tourism industry in UAE such as creating tourism authorities (give name such asaˆ¦.), organizing festivals (give some name.eg. Formula 1 also attract tourists), participating in international events and involving trade to advertise about UAE tourism.

UAE is a federal government which consists of seven emirates. It is ruled by H.H. Sheikh Khalifa Bin Zayed Al Nahyan and Sheikh Mohammed Bin Rashid Al Maktoum Vice President. Abu Dhabi is the capital of the United Arab Emirates. All of the seven emirates contribute on the development plans and GDP income. UAE free market attracts many investments either from inside or outside the country and creates an ideal place for business. Political stability and free trade policy with no income (personal and corporate) taxes make UAE an excellent place for financial investments. UAE’s GDP rate is increasing yearly as shown in the following graph which proves the country’s healthy economy.

Source: TradingEconomic.com; The World Bank Group (give full reference such as Year, place etc.)

From the 21st century there was an increase in the UAE economy dependence on variety of sectors like manufacturing, trade, and tourism. The UAE was on the highest 32nd on the World Economic Forum’s Global Competitive Index for 2006-2007 and took 29th place on the networked Readiness Index in the same Forum (United Arab Emirates, Ministry of Economy, 2007). In 2008, Travel and Tourism sector’s contribution to the UAE GDP ranks it to be on the top of the 11th countries of the Middle East with an amount of 22.6% and rate of 13.5% according to the World Travel and Tourism Council (Staff Report, 2008). As a result of this achievement, UAE keeps on developing more tourism projects. One month ago, news declared that UAE will put $234 billion on the future tourism projects which may lead to 85% of tourism investment in the region by 2018 (AlArabiya, month ? 2010). Also, the numbers of tourists raise 16% (from —— to ——– give figure if it is available) comparing to last year according to Abu Dhabi Tourism Authority since UAE is one of the countries that has a rapidly increase number of tourists.

Establishing Tourism Authorities

Although there is no independent ministry for tourism in the UAE, UAE Ministry of Economy and Federation of UAE Chamber of Commerce and Industry participate in developing the tourism sector in UAE through provide many facilities and services that encourage tourist to visit the country. Therefore, many of the international hotels, firms are encouraged to open new branches for their firms around UAE Emirates. The number of tourism authorities in the UAE increases because many of the Seven Emirates believe in a vision to make their emirates to be the most attractive cities for tourists. Abu Dhabi Tourism Authority, Dubai Department of Tourism and Commerce Marketing and Sharjah Commerce & Tourism Development Authority are examples of tourism authorities that have established in different cities. Sharjah Commerce & Tourism Development Authority was established in 1996 to be responsible for arranging activities related to commerce and tourism locally as well as internationally. It develops a strategic plan to achieve the Emirate’s goals by using all kinds of media to show Sharjah as historical attractive place and at the same time a place for leisure and entertainment activities. It also enhances the Emirate participation in local and international tourism exhibitions (Sharjah Commerce and Tourism Development Authority, 2010). Dubai Department of Tourism and Commerce Marketing is the second by establishing date in UAE. It was founded in 1997 to promote, plan and evaluate the tourism activities in the Emirate. DTCM is responsible for advertising Dubai as attractive place and increasing the number of tourist to Dubai. It controlled 18 offices around the world which facilitate investments in hotels, departments and exhibitions in Dubai. Providing training and high standers skills for employees in the tourism sector under the supervision of expertise in the field is another role for DTCM (Dubai Department of Tourism and Commerce Marketing, 2010). Since Abu Dhabi entered the tourism sector lately, its Tourism Authority was established in 2004. Nowadays, many tourists’ eyes are on Abu Dhabi as a good place for tourism because of the great efforts of the Abu Dhabi Tourism Authority. ADTA cooperates with private and public organizations in the Emirate that are involved in tourism field. Conferences and exhibitions organizer work together with ADTA to develop the city tourism view. There are many physical constructions process to support the city tourism. Working on Abu Dhabi shore and Islands to build international tourism investments are things Abu Dhabi Tourism Authority responsible for. Al Saadiyat Island is one of Abu Dhabi huge projects that will play an important role in the promotion of Abu Dhabi tourism. This project will bring many of the international museums to the land of Abu Dhabi like Louvre (Abu Dhabi Tourism Authority, 2010).

Organizing Festivals & Exhibition

UAE Tourism Sector is growing and developing rapidly as a result of the government efforts to make the country one of the attractive countries around the world. Tourism Authorities in the country play a vital role in planning and organizing festivals, exhibitions and conferences to promote UAE position in the international tourism. They also don’t participate in events that are related to the tourism field, but as well in other events that may present UAE positively. For example, Abu Dhabi Tourism Authority participates in the Hannover Fair one of the largest industrial exhibition in the world as part of its promotional plan of the city and the country. This Fair helps to open some tourism business with to the city. The Authority also organized exhibitions and festivals such as Abu Dhabi international hunting and Equestrian Exhibition, Abu Dhabi Film Festival and Formula One Race which is an excellent opportunity to attract international tourists to visit UAE and Abu Dhabi. Also, there are many upcoming events that the authority will organize this month like World Green Tourism Abu Dhabi, Abu Dhabi Junior Golf Championship and Abu Dhabi International Motor Show (ADIMS) (Abu Dhabi Tourism Authority, 2010).

Dubai government as well makes distinguish efforts to support UAE position in the international tourism world. DTCM organized many festivals that become well known to people around the world like Dubai Film Festival which introduced Dubai to the world through inventing the most global and famous actors to present their work. Dubai Shopping Festival is an important event that not only encourages the financial investments in Dubai, but also strengths the tourism business of the city. GITEX (Gulf Information Technology Exhibition) also participates in the development of the tourism sector in the country. This Exhibition brings firms and people who are interested in technology to Dubai to present the latest inventions enhancing the city tourism side. Another significant event that is organized for entertainment and tourism purposes is Global Village. It is an event where countries from around the world come together to trade in one place. This village is opened yearly in Dubai with an increase number of local and international visitors. Each Emirate of the United Arab Emirates tourism can be seen from different perspective. For example, Sharjah is known of its cultural tourism because of the government’s concern for museums and cultural activities and events. Sharjah World Book Fair is an important event that is held annually introducing people to famous publications. It also conducts workshops and introduces different writers and critics to people.

On the other hand, UAE held many international conferences on business, medical, educational and technological topics in which it received many approvals for the conferences success. These countless conferences result to put UAE on the top of the preferred countries to hold conferences. UAE was ranked the fifth of the best destination for holding conferences as stated in The Country Brand Index which was announced in the World Travel Market in London (BusinessIntelligence Middle East, 2007).

Trade & Tourism

UAE strategy to develop the tourism sector involves arranging many activities that lead to potential positive consequences. For instance, participating in international exhibitions, festival and conferences directs the world to make a successful business with UAE. Many famous firms and hotels are opening their branches in most attractive side of the country. Also, the number of tourists has been increased recently. In the Dubai, there is 70% increase in hotels occupancy from last year (Kapur, 2010). Abu Dhabi hotels also show a raise in guests’ number. For example, in August, the increase rate was 15% comparing to the same month last year (Deputy, 2010). If we talk about the recent event that happened few days ago in Abu Dhabi “Formula One”, we can expect the huge profits hotels may receive from high number of guests from around the world. This event also enhances the business relationship with other countries which may results to new financial investment. As a result of tourism flourishing, UAE Economy develops and achieves good reputation. Therefore, UAE GDP is expecting to grow 2% by 2010 comparing to 1% increase in 2009 (UAE Interact, 2010).

Conclusion

It is clear as discussed above, that UAE government tries to have different resources for supporting its economy and GDP. It is sequentially not depending on oil and gas revenues, but it is looking for other resources like investing in tourism industry. UAE made huge efforts in developing the tourism and making the country one of the distinctive country in tourism field. It arranged and participated in international exhibitions and conferences presenting the country identity in many fields such as educational, political, technological, economical fields. In my point of view, UAE Tourism will keep blooming and participating with an increase rate in the country GDP according to the country strategic plan. It is really interesting to see these growing numbers of tourists from over the world visiting UAE and establishing valuable opportunities for international business. Since UAE is well known country with its tourism and economic sector, it has to maintain these achievements by keeping up the good business relationship with other countries. Also, UAE must think of an approach to develop other sectors to push them up to be one of the competitor countries with many flourishing sectors around the world.

Tourism in Bulgaria

Introduction

Bulgaria is one of the most visited countries in Europe. Situated in Southern Europe and occupying northeastern part of the Balkan Peninsula, Bulgaria has many attractions that keep more than 5 million tourists visiting the country annually. Tourism has been one of the most important sectors of its economy for a long time since it started a revolution about 10-15 years ago. In 2006, more than 6 million tourists visited the country. This number reached about 8 million in 2007 and is expected to rise further in 2008. The country has both old tourist cites and also new sites which draws that attention of many people all over the world. These sites are reinforced with an effective transport system of railways, automobile, air and water. (Bell 1998, p. 45)

Attraction sites in the country

Tourism activities in the country ranges from skiing, hunting, mountaineering, mountain bike riding, caving, bird watching, hiking and walking, and horse riding. These forms the land activities that can be undertaken in the tourism sector in the country. Water activities are diverse ranging from swimming and surfing, rafting, canoying, kaying, and diving. There are also various attraction sites including resorts, national parks, mineral water springs, water parks, Adventure Park and zoo, museums and other archeological sites. Air activities include paragliding in sunny and dry climates.

There are a number of attraction sites in Bulgaria ranging from natural sites to man made sites. There are several sites in Bulgaria that are found in UNESCO list of landmarks. It is a world of world natural and cultural heritage. These forms the general attraction sites like Kazanluk Tomb which is dated 4th and 3rd century B.C. This tomb is located in the Tyulbeto hills near the town of Kazanluk. Ivanovo Rock Churches is a monastery compound believed to of Archagel Michael which contains preserved churches. This is believed to be one of the most significant 14th century Bulgarian arts. The Madar Horseman is a rock reef cutting into the northern slope of Provadiisko Plateau. The Rila Monastery forms an impressive 13th to 14th century architectural work and a spiritual centre for Bulgarian people. Nessebur, forms the old part of the town with architectural, historical and archeological significance situated at the Black Sea coast. Pirin National Park which is a part of the Pirisn Mountain contains plant and animal species. In the UNESCO list there is also Sreburna reserve and Sveshtari tomb.

Also there are several tourist centers in Bulgaria like Borovetz, Bansko, Pamporove, Vitosha and others which are picturesque also popular ski resorts. It also has famous summer resorts like Sozopol, Nessebur, Sunny Beach, Albena, and others. Winter resorts include Bansko, Chepelare, borovetz, Vitosha, and others. Rural tourism attractions include Arbanasi, Madzhorobo, Kumani, and others. It has also developed city tourism in sites like Sofia, Varna, Kardzhali, and others. There is hiking and paragliding in Balkan Mountains. Cultural tourism is greatly developed in Bulgaria. It has been the home of many civilizations including Thracians, Slavs, Romans, Byzantines, and ottomans. People are attracted to Bulgarian to see the architectural and other remains of these civilizations.

There are quality hotels found in major tourist sites in the country. In Sofia there are hotels like Castle Hrankov, Gloria Palace Diplomatic Club, and others. Most of the tourist hotels are found in Sofia. Plovdiv has hotels like Rodopi, Ambassador, Atlantic, and other. In Varna there are quality hotels like City Plane, Elegance, Lukos, and others. Burgas has least number of hotel including Kosmos, Mirage, White Rose, and others. Like in other tourist site in the world, these hotels fall into categories with most of them being 3 star and 5 star hotels. In total there are about 190 000 beds in the Bulgarian hotel sector. Accommodation facilities have grown rapidly in the sector since the government started privatizing the hotel facilities. This has seen a 12% growth in the accommodation sector in the industry.

Tourism in Bulgaria is supported by availability of other facilities which support tourism activities. There are multipurpose halls, conference halls, offices and exhibition areas in major hotels in the country. These facilities are reinforced by technical facilities including simultaneous translation and sound systems, other audio visual facilities including film projectors and video equipments. This ensures that all hotel activities are served with quality services.

Bulgaria has a lot of potential to develop tourism. It has sites that attract people and with little development in some weak areas, the sector can flourish to be an important foreign earner. However there has been criticism that tourism in Bulgaria is underdeveloped. It faces weaknesses which continue to undermine the industry. Seaside tourism heavily relies on short season which make it face stiff competition from other countries offering similar services. The industry is also faced by inadequacy of hotels in the ski resorts and the resorts are also underdeveloped. Support services in the transport are also inadequate and are undermined by low airline services and poor road condition which makes it difficult to access most tourist sites in the country. (Grunt 2001, p. 65)

Tourism business strategies

The state and the private in Bulgaria has done remarkable job in trying to come up with the above marketing requirements. The State Agency for Tourism has made a lot of strategies aimed at marketing Bulgaria as a tourist destination in the world. This has resulted to increased number of tourist visiting the country in the recent past. The government has taken stem in recognizing some of the most potential marketing including other EU countries. With the country expected to join the EU on January 2007, the tourism agency has taken steps towards marketing the country all over the world. This is expected to increase business tourism into the country and the government has undertaken necessary measures to upgrade business support services. (Kaytcheve and Purchell 2006, p. 21)

On of the most important made by the government in promotion of tourism in the country is through privatization of most hotels in the country. Most of the hotels in Bulgaria were state owned which led to poor management and consequently most of the facilities became worn out. From 2001, the government embarked on a plan to privatize most of the facilities. The government also embarked on renovation of most of the tourist attraction sites and facilities. The government has also responded well by holding foreign trade fairs through which it has been able to market its tourism sector. The private sector has also responded very well. With the privatization of most tourist facilities in the country and the consequent renovation and upgrading of the facilities, major international tourist operators has responded very well into acquisition of these tourist facilities. Over the last ten years, accommodation facilities has grown by more than 75% in the country while it has actually doubled in the Black Sea regions due to the concerted input from the government and the private sector.

The marketing strategies in the country have been targeting regions. One category includes markets of the geographical region within the EU. Germany had been a leading market for tourism in Bulgaria but other countries like United Kingdom, Russia, Scandinavia, Greece, ad others have emerged as potential markets as well for the industry. It has held exhibition in these markets which has enabled exchange of information about tourist sites in the country. The other categories include emerging markets where the government should continue to lay more emphases on. These markets are a special market category in which the government has continued to hold special trade fairs and exhibitions. The government has done a lot of promotions for the domestic market which has continued to make contribution to the tourism industry. (Petreas 2007, p.67)

Economic impact

Tourism industry remains one of the most untapped business sectors in Bulgaria. Although it has a lot of business potentials in the tourisms sector, little has been done in order to improve this sector. This is because there have been infrastructure issues that have been the main block in the development of tourism in the country. However the sector has grown in years and has performed relatively well in the past 10 years. The sector has recorded growth with the increasing attention that is being paid to the development of the tourism sector.

In 2007, the industry recorded a 10 percent more booking than it has received in the previous year. This represents a higher growth which is also reflected in earnings from the sector. For the same period the number of tourist increased by more than 5 percent growth margin. This has an effect on financing the income of the population. In 2007, revenues from tourist sector rose by more than 16 percent. There has also been a growing trend in the rise of domestic tourism. A big number of Bulgarians has recognized the importance of domestic tourism and for the period ending 2007, there was 15 percent increase in the number of domestic tourist the country. With the country expected to join the EU, the number of tourists coming in and out of Bulgaria to the EU region increased by more the 11 percent for the same period.

Therefore in terms of important of the sector, Bulgaria has recognized the importance that the sector can play in the growth of the economy. In particular, special emphasis on diversification of tourist sites and other attractions has been very crucial in ensuring that the sectors grow evenly and makes a contribution to the overall GDP of the country.

But there is need for the government to take more bold steps toward improving the marketing strategies in order to ensure that the sector makes more contribution to the growth of the economy in the country.

Social-environmental impact of tourism in Bulagaria

Apart from coming with positive economic impact, tourism has had positive and negative impacts on the tourism business in the country. This has been through the increased number of visitors in the country and the increased interaction between the people of Bulgaria and the outsiders which has brought about cultural interaction.

On the environment impact, there have been environmental issues that have come along with booming tourism business in the country. In a recent study, it was revealed that a total number of 268 000 tourists and 52 150 vehicles visited Rila National Park alone between January and June 2007. This shows that there has been increased number of tourists visiting other parks in the country. Keeping this visitors and ensuing that there is positive environmental impact is quite difficult. There have been environmental challenges that have been encountered in ensuring that the flood of people and cars is kept to the check. (Bulgarian Country Commercial Guide FY2001, 2008)

Environment impacts have been on the increased emissions from the cars that have been used and difficulties that have been enounced in managing the waste from the residential areas where the tourist are housed. The nature has not been spared either as more and more negative impact on the natural environment are being reported in the effort to create more tourist attraction to the country.

On the issue of social concerns, it has been shown that the wave of globalization has not left Bulgaria out and tourists have immersingly contributed. There has been mix up of outside cultures with that of Bulgaria. This has led to efforts which are aimed at streamlining the industry such that the culture of the country is protected. At the same time there have been efforts that are aimed at integrating the culture of Bulgaria with that of the outside world. There have been efforts which are all aimed at ensuring that the culture of Bulagaria and that of the outside world is integrate in aspects of foods, music, and other attraction which are aimed at increasing the level of attraction to the country.

However it has had negative impact of eroding the culture of most Bulagrina community. The once rich culture has been contaminated with external practices which is reducing the value of cultural tourism in the country. The focus in the recent times has been development of cultural tourism in the country. The level of cultural tourism in the country has been very low and the hence the effort are supposed to market the rich cultural mix of country in order to make it a tourism activity. This will help in neutralizing the negative effects that it has had on the cultural of Bulgaria.

There have been other challenges on social issues that have come due to tourism business. Key among this issue has been the ever disturbing problem of underage sex tourism. It has been found the rate of underage sex tourism has been on the increase and it is raising concerns from all quarters. The issues have been the way in which these children are misuse for tourism purpose by some tourism activity which has been seen as bleach on the social right of these children. There have been other issues parting social life of the people that has been interrupted by tourism activity. (European Union, 2006)

Recommendation

Tourism in Bulgaria has been instrumental in contributing to the economy of the country. It has also done a lot to market the country to the outside world. This is because more and more people are becoming attracted to the country. Therefore there are measures that should be taken in order to market the country more to the outside world. Since the country has joined the EU, there is more chance of developing the sector more since it will be supported by EU funds. However there must be systematic effort to improve the attraction sites in order to diversify the number of sites in the country. This will raise the number of visitors and increase the level of tourist activities. Diversifying the number of attraction sites in the country should also take into account the need to give the people more chances to be involved in tourism activist. This is the main focus of recent development in cultural tourism. Tourism support facilities should also be supported by improving their condition. This will also help in diversifying attraction to the country. In conclusion we can say that tourism business in Bulgarai is one of the lucrative investment opportunities for any investor willing to invest in the country.

Reference:

Annstova, L. & Purchell, K 1997, Human Resource management in Bulgaria tourism, Journal of International Hospitality Management, Vol. 3(3): 34-67

Bell, J. D 1998, Bulgaria in Transition, Wiley, New York

Bulgarian Country Commercial Guide FY2001, Tourism Infrastructure Summary, Retrieved from, http://www.factbook.net/countryreports/bu/Bu_Tourism.htm, on 30th January 2008

Discussion about the Bulgarian Tourism before 2005, Retrieved from, http://209.85.129.104/search?/htm, on 30th January 2008

European Union 2006, Technical Assistant to the Bulgarian State Tourism Agency- Bulgarian State Tourism Agency “Strategy for the Development of Bulgarian Tourism for the Period 2006-2009” Final Report, Vol. 1, Issue 3

Grunt, M.D 2001, Business marketing management: a strategic view of industrial and organizational markets, London, Dryden Press

Kaytcheva, E. & Purcell, K 2006, Tourism Management in Bulgaria: The challenge of change, Oxford University, Britain.

Petreas, C 2007, “Competitiveness of Bulgarian Tourism, in the EU” EU expert for Tourism

Tourism Impact On Bali

Tourism has long being considered as one of the biggest incomes for Indonesia. Rich cultural diversity and the natural beauty of the lands is the main tourism attraction. The country realize their potential and try to promote it internationally, especially to neighboring countries such as; Malaysia, Singapore and Australia. Other than the natural and cultural attraction, Indonesia is considered have a strategic location for business development. With millions of natural resources available in the country. Indonesia can attract business tourists to come and visit the country. However the Bali bombing in 2002 makes the international tourist to be alerted and therefore damaging to the Indonesia tourist industry. Since then, the trauma of the Bali bombing continues to haunt the visitors. The heavy drugs laws and death penalty as the worst punishment will also frighten and deter the visitors that come to Indonesia. The report below will explain the impact of Bali tourism on Indonesia economic and demographic factors. Furthermore it will analyze how the Bali bombing and harsh law will affect tourist decision when visiting Indonesia.

Historical account of Tourism and Bali

Rich local culture, great food, shopping, arts and craft and pulsating nightlife is some of the factor that makes Bali an interesting destination for Australian tourist (Bayes, 2007). Other than several reasons mentioned above, great surfing spot also have a significant role in luring the tourist to come to Bali. In addition; cheap prices of accommodation and services in Indonesia also supporting the tourist decision when visiting the island.

Large amount of tourist that arrives in Bali will increase the economic growth in the island even before they arrive in Bali; by paying the tax. The development of tourism sector will also affect the development of the infrastructure in Bali. The tourism and hospitality facility will absorb numerous workforces and will create a number of available jobs in Bali. Furthermore, Bali GDP has increased by 10% from 2010 to 2011 and it’s recorded as 6.49% growth in regional GDP. Amongst the increase; service, trading, hotel and restaurant is up by 18.62% (Balivillaholydays, 2012).

Statistical information

Total foreign tourist arrivals to Bali in May 2012 hit 215,868 indicating a farther rise than May 2011 (204,489). On a cumulative basis, Bali foreign tourist arrivals for January through May 2012 1,131,462 demonstrating growth of 9.71% over the same period last year with 1,031,316 foreign tourists.

http://www.balidiscovery.com/images/827/graff1.jpg

www.balidiscovery.com

Now five months into the year, Bali can now project more than 3 million foreign tourists for all of 2012. Bali should maintains its current year-to-date of growth at 9.71% through to the end of the year.

The performance from major source markets that arrived in Bali on January-May 2008-2012 showed the biggest amount of tourists is from Australia. Australian tourists continue to visit Bali with month-on-month arrivals up 9.3% at 61,266 for the month of May 2012. While this is a respectable growth, Australia’s ability to generate double digit improvement in arrivals month after month maybe ending. From 2011 to 2012, Australian arrivals for the first five month of the year changed by 10.37%. If the rate of growth is sustained, the numbers of Australian tourist will stay up for the entire year.

http://www.balidiscovery.com/images/827/graff2.jpg

www.balidiscovery.com

There are two big issue in Bali that affected Australian people greatly; The Bali bombing and Schapelle Corby cases. The Bali bombing happened on 12th October 2002 and it’s categorized as an international incident; as the death toll is effected many nationalities. The incident destroyed 400 buildings and injured 300 people, the final death toll was 202 bodies and most of them from Australia (Henderson, 2003).

deaths by nation

http://maximosweb.com/2011/12/04/terrorism-and-poverty/

Moreover, the incident leave deep trauma to any tourist at the time, and greatly reduces the quantity of tourist coming to Bali.

bali numbers

http://maximosweb.com/2011/12/04/terrorism-and-poverty/

The graph shows the demand of tourists arrivals to Bali slumped dramatically following Bali bombing. In September 2002 the foreign arrivals to Bali stood at 15,747. In November, it dropped down to 31,498 arrivals. Indonesia’s Center Statistics Agency spokesperson, Sudarti Surbakti observed that “The decline is a continued impact of various shock of occurring in late 2002 and early-to-mid 2003” (Russell Darnley, 2011).

Schapelle Corby is an Australian citizen that has been convicted and imprisoned for 20 years because of drug smuggling. The case is biased because Corby claimed that she knows nothing about the drugs that were kept in her possession. The effect of Corby being in custody; include the sentiment of the Australian to Bali, which lead to a boycott threat. The boycott has labeled Indonesian Justice as corrupt and it will leave a bad impression any visitors to Bali or any other destination in Indonesia (Lindstrom, 2005).

Account of the current situation

Even terrorism death penalty or Australians imprisoned make the images of Bali turn negative. Australians still spend money to visit this island and the amount of tourist year by year are still growing, giving a clear understanding of the question why Bali remains a good choice of Australians’ holiday destination in this current time.

Firstly, the landscape of natural scenery and uniqueness of culture still attract Australian tourists and also give plenty of activities for them to do on their holiday such as swimming, surfing and snorkeling are the most preferred actions in Bali. Enjoying nature and tropical climate are the next preferred attractions. Interestingly, religious ceremonies sites and Balinese villages are also considered attractive by Australian tourists than before.

Secondly, Bali Island offers affordable and acceptable prices to foreign tourists all over the world including Australians of all ages. The good value for money becomes a second reason for tourists to decide to travel in Bali. This also maybe because of a big difference of exchange currency rate of Australian dollars to Rupiah makes Bali an affordable and cheap holiday destination for Australians.

On the other hand, the fear of terrorism is the biggest factor that makes Australians feel insecure and avoid visiting Bali. This also may become an important consideration for Australians before making a decision to travel to Bali.

Anyway, the rate of Australians travelling to Bali increase year by year and this fact was supported by the graph above (Bali major source markets January-May 2012).

Conclusion

As the result, Bali is the most attractive destination for tourists and especially for Australian tourists. The main attractions; including natural beauty, traditional culture and affordable prices emphasize the reason why Bali is the most popular destination in the world. Even though the terrorism has affected the image of Bali in a negative way, the tourists still interested in travelling to Bali as the positive out way the negative reason. Dr. Hill said “Tourism is one of the fastest growing sectors globally and Bali has already established itself on the map” (Dr. Hal Hill, 2012). This fact has confirmed the status of Bali which continues to grow in relation to a perfect destination.

Tourism Education And Work Experience

Tourism education supply has faced a rapid growth over the past three decades (Micheal Morgan, 2004). It is a global phenomenon (Joseph& Joseph, 2000) and the reason behind is to guarantee qualified and well trained employees on the tourism employment market as demands keep on growing (M.S, Mohd Zahari, 2004). Both the government and the private sector play an important role in the provision of tourism education; at secondary and tertiary level. In Mauritius, tourism education undergoes a ‘pyramid-type program system’; meaning that tourism curricula is available a secondary programme, diploma, undergraduate and postgraduate programmes (Tertiary Education Commission, 2010).

Tourism education has been criticized for producing a tourism workforce regardless of the quality. Quality workforce is of great influence as it plays a key role in organizations meeting customers’ expectations and satisfaction (Evans & Lindsay, 1999; Zeithaml et al., 1990). As students embark on tourism education programmes, it is expected that they come out with high quality knowledge, skills and the ability to meet the needs of the industry (Goeldner and Ritchie, 2006; Harris and Zhao, 2004; Kok, 2000). Szambowski et al (2002) put forward that significant emphasis should be placed on students gaining practical experience outside the classroom learning environment.

However, increase in offers for tourism education has raised an alarm about graduates having difficulties in finding a tourism job in the coming decades. But still, the industry needs the services of qualified and committed workforce to impact positively on customer’s satisfaction of experience.

To meet the industry demand, work experience has been added to tourism curricula to equip students with the technical, operational and professional skills under the form of internship. Bullock, Gould and Hejmadi (2009, p. 482) cited that internships “have enhanced their understanding of their own life choices, enabled the acquisition of transferable skills and provided a tangible link between theory and application”. It is the tool that gives students the opportunity to examine career possibilities in a realistic and ‘real world’ environment and to explore a possible fit with a particular enterprise (Kapoor, 2000; Waryszak, 1999).

Several researches were carried out in accordance to work experience and its importance in the tourism and hospitality perspective. It is essential according to Getz (1994) to investigate how work experience changes attitude and perception of students towards tourism and hospitality careers. Demonte & Vaden (1987) stated that the factor that had the greatest influence on students’ decision for a tourism career was work experience. Further findings supposed that it may discourage students to enter the industry, instead of them looking forward to pursue a tourism career (Busby, 2003; Boud, Solomon & Symes, 2001).

Tourism as an employer

There has been a rapid ascendancy of tourism to the world’s largest industry since the whole world continues to travel in a robust manner. Tourism as a sector has grown more rapidly than the total employment in the world economy (WTO, 2005; WTTC, 2005a). It is a service oriented industry, based on a labor intensive production system, meaning that employees play a major role in the delivery of products and services that influence the overall tourism experience (Chellen & Nunkoo).

Statistics depict out that world tourism employment is estimated at 258.6 million year to date, which is approximately 8,3% of total employment and it is forecasted to increase by a percentage of 2.3% per annum, to reach a figure of 323.9 million by 2021. These jobs include both direct and indirect employment (Justin Matthew Pang, 2010).

Direct employment refers to the jobs helping in the creation of the business itself while indirect jobs refer to businesses producing goods and services that assist in supplying visitors and travelers directly (Justin Matthew Pang, 2010). Direct employment in the tourism industry is 99 million to date and it is forecasted to increase to 120 million by 2021 (WTTC, 2007). In Mauritius, for the year 2011, total tourism employment is figured at 28 039 (Survey of employment and Earnings in large Establishments). Beside such statistics, Li (2007) put forward that there will be a shortage of talent in the industry but this goes in contradiction to what Evans (1993) and Busby (1994) mentioned. They both put forward that the trend on increasing application for tourism related courses will accordingly, result in a surplus of graduates on the tourism labor market.

Tourism has proved to be a major employer and contributor to the world economy. But still, the tourism industry is being criticized for creating low skilled and low paid jobs with low satisfaction, high level of staff turnover, waste of trained personnel and limited scope for promotion (Kusluvan and Kusluvan, 2000; Chellen and Nunkoo, 2010; Richardson, 2008; Richardson 2009; Roney and A-ztin, 2007). Such critics give rise to one of the major challenge of the industry which is to attract and retain qualified and motivated staff.

Employers across the world, whether large or small, face the same challenge; attracting and retaining people with the right skills and personal attitudes and attributes to deliver a quality experience to tourists. It is a sensible issue for the industry as the tourism sector depends much on people (Baum, 1999). One of the reasons why there is such a need for people is because of the nature of its guest services and also its late adoption of technology and newfangled management process (Bull, 1995). This global phenomenon of attracting and retaining qualified workforce was once an isolated case for some markets but it has made its way through, to the whole world industry.

Although there is much literature about tourism, there is very few addressing students’ attitude and perception to further a career in the industry (Roney and A-ztin, 2007). Now that the phenomenon is widely spread, the need to investigate on the issue is becoming more and more important for the whole tourism universe. According to Chellen and Nunkoo (2010), this would be helpful to get a clear view of the status of tourism jobs in the human resources planning process for the tourism sector. While working on tourism and hospitality workforce development programs, knowing tourism job status is deemed bringing more accuracy for the preparation of inline strategies. Human Resource plans focuses on the employment needs of large international tourism organization, especially in hospitality, neglecting how students perceive tourism as an employer. It is necessary for tourism and hospitality providers to attend to one of their most precious assets, namely, their human resource, if they want to be competitive on the marketplace. In fact it has been argued that without employees having a positive attitude towards their work, there is minimal chance for the organization to achieve customer satisfaction and loyalty, thus an advantage over competitors (Rosentbluth, 1991; Zeithaml & Bitner, 1996).

Various researchers have been questioning the reluctance of many students to embark themselves in a career in the tourism and hospitality industry. They started to investigate in secondary and tertiary institutions, where the potential new recruits are found. Students from secondary schools were those who were the least exposed to experience in the tourism industry. Ross (1994) conducted a research in a secondary school in Australia and results showed that they had high level of interest in working at management level the tourism industry. Further researches were carried out at tertiary level as well as vocational institutions. Barron and Maxwell (1993) studied the perception of new and continuing students at Scottish higher education institutions and found that while students recognized the career opportunities attached to the tourism and hospitality industry, the majority could not foresee a long-term career in the industry. This is further confirmed by Johns and McKechnie, (1995) who stated that 50% of students choose careers out of the industry upon completion of their studies. Richardson (2008) research on Australian students revealed that more than 50% of tourism and hospitality undergraduate students were already contemplating careers outside the industry. According to Richardson (2009) the students look for job in more remunerative sectors upon graduation. Bloome (2006) cited that many students who embark on a tourism and hospitality curriculum do not join the tourism and hospitality industry upon graduation. Students complained not having the opportunity to develop managerial skills in tourism jobs according to Purcell & Quinn (1995) while Casado (1992) investigated the basic expectations of students in the tourism and hospitality sector, and found their expectation to be fairly realistic before graduation. Students failing to integrate the industry for work result in wastage of trained and experienced personnel and above all, high staff turnover (Doherty, Guerrier, Jamieson, Lashley & Lockwood, 2001; Jenkins, 2001; Pavesic & Brimer, 1990; Zacerreli, 1985).

According to Kusluvan (2001), it is important to understand the attitude of students in order to gain an insight as to why many of them are disinclined to join the line or choose to leave the industry after a relatively short period. In order to understand this, Kusluvan (2003), states that it is important to see the perspectives of students who are currently pursuing a tourism and hospitality curriculum and those who have graduated. For the purpose of this research, only those ongoing a tourism curriculum will be questioned.

Students’ opinion about jobs in the tourism sector get them to be reluctant in majoring a career in the tourism industry. Gu et al (2007) conducted a research in China and the students claimed that career development in the tourism and hospitality industry was not sufficiently promising. Furthermore, according to a research in China (Jiang and Tribe, 2009), students classified tourism job a short-lived profession. They were not committed to develop a career in the field where the nature of the tourism job itself, clearly affects their decision. Unlikely, there are actually, six million people employed in the tourism and hospitality industry in China. The statistics for tourism job in the country is forecasted to rise by one million in the next ten years.

Students’ commitment to tourism jobs is what determines the prosperity of the sector on a worldwide avenue. As per Roney and A-ztin (2007), students’ commitment is one of the major factors that shape the image of the tourism industry positively. Through exposure to the industry, tourism and hospitality students become considerably less interested in selecting tourism and hospitality as their first choice for a career (Kusluvan & Kusluvan, 2000; Getz, 1994). Students compare their expected career goals to the offer of the tourism industry, and as they notice the negative gap between those two, their interest for the industry deteriorates. Their images of the industry include poor treatment of staff, little or no training given, and effort outweighing rewards. For students who choose tourism education as first choice and having a clear view of what they will be facing in reality, their attitude towards working in the industry are positive (Lu and Adler, 2009). Those who embark on a tourism education trek without realistic knowledge of the career opportunities and working conditions, claim that they would have not done so if they had a proper career guidance and orientation right from the start at secondary level (Roney & A-ztin, 2007). Hence according to Kusluvan and Kusluvan, proper measures like efficient career guidance and orientation, written exam supplemented by interviews, psychometric tests like personality and service orientation tests, should be adopted to reduce uncertainties of future tourism students about tourism job.

Most research pertaining to students’ perception and attitude towards the tourism industry end up stating that tourism students or fresh graduates had a negative image of the sector as an employer. Kusluvan & Kusluvan certified his works by evidence that students have an unfavorable evaluation towards different dimensions of working in the tourism industry. According to Getz (1994), the percentage of people who considered the hospitality attractive decreased from 43% to 29% over the periods 1978 – 1992. This represents a nearly half percentage decrease in the statistics. Most hospitality graduates have been found to believe that a number of extrinsic factors, such as poor working conditions, high pressure, long working hours, and a lack of motivation, training programs, and career opportunities, may contribute to poor employment aspirations, high turnover rates, and the wastage of educational investment (e.g., Kang and Gould, 2002; Jenkins, 2001). This should be a cause for concern since attitudes are considered to be effective predictors of intention and behavior (Ajzen and Fishbein, 1980), and negative attitude would make students less willing to look for tourism jobs.

Several books and journals have been published on tourism, but very few were to address the issue of tourism students’ perception towards the tourism and hospitality industry in Mauritius. To enlighten the situation in Mauritius, this paper seeks to identify the factors influencing students’ perception and attitude towards furthering a career in the tourism sector in Mauritius. Though there is a lack of such literature pertaining to developing countries, the paper will try to adapt the research to the country which is a developing one and as well the fastest growing region in global tourism (Chellen & Nunkoo).

This paper aims at studying the attitude and perception of tourism undergraduate students towards a career in the tourism industry in Mauritius. To further understand how attitude and perception helps to predict one’s intention to integrate the industry, this paper will make use of the Theory of planned behaviour (Ajzen, 1991), which predicts behaviour by intention. Then, to strictly measure the students’ attitude and perception, an instrument of 9 dimensions adapted from that developed and tested by Kusluvan & Kusluvan (2000) will be used. The 9 dimensions are classified as nature of work, social status, industry person congeniality, physical working condition, pay and fringe benefits, co-workers, promotion opportunity, managers and commitment. Two likely studies have been carried out in Mauritius by Chellen and Nunkoo (2010) and a University of Mauritius tourism graduate (2011). However this paper, in addition to the 9 dimensions of Kusluvan and Kusluvan (2000), bring up the issue of work experience for differentiation, as a tool capable of shaping students’ attitude and perception towards a career in the industry upon graduation.

Tourism Case Study: Universal Studios

The main objectives of writing the report are to do a case study on how the universal studio is able to attract the local and tourist into investing into the place. The report would cover why universal studio is able to do so and their unique features attracting the both tourist and local into investing it. How they are better than their competitors (escape theme park) or how are they in a way inferior to their competitor using the swot analysis. How is there a raise in the tourism in Singapore due to the universal studio.

Understanding how universal studio is being established and their importance in bringing revenue to Singapore market and helping in the raise of tourism.

The report would be based on my first hand observation in how the universal studio works and came to it success on my first hand observation, making a visit to the universal studio trip myself and feel in the perspective of the tourist and local why is the place worth going and investing in by going there. Approaching my friends who had been there for their reviews regarding universal studio and how do they feel about the place for a better understanding other than my own bias view or doing a survey on how they people feel about universal studio. Interview my friend who is working there to have a clearer picture of universal studio and what they does their daily routines contains of maintaining the flow of the people every day.

What is a universal studio?

Universal studio is a theme park built to raise tourism in Singapore. The theme park is located at Sentosa within Resort World Sentosa. Genting group was the one bidding to build a second integrated resort in Singapore. On 19 April 2007, the start of building the Resort World Sentosa ( RWS ) was commence. After few years of construction and the park was then opened to public at 18 March 2010 recently. The universal studio brings about lots of wonderful attractions bringing 24 movies – themed rides and attractions experiencing new rides and shows based on blockbuster hits. It is both locally and tourist enticing place for Singapore to build upon.

History of Universal studio

Genting group was the investor that came to bid successfully upon building integrated resorts in Singapore located at Sentosa. Commence of building the RWS and universal studio starts on 19 April 2007. The park was finally opened on 18 March 2010 upon three years of construction. The park was opened for sneak preview during the Chinese New Year period to promote and let the people know about the place and great place to spend for the special occasion.

Sneak preview week started on 14 to 21 February 2010 from 5pm to 9pm every night. The park was opened for sightseeing purposes as none of the rides is operational which serves the purposes of promoting and tempt the people to see how great and wonderful the place was to be spread around anticipating the official open of universal studio and invest upon the place. Visitors have to pay 10 dollars only to goes in the visit the long awaited universal studio. Also, team members are allowed to bring their families to visit the park before the public are allowed to do so.

After the official opening, some of the attractions would be opening later at a different timing due to unfinished construction and safety of the people. The largest roller coaster has been hailed due to the safety and problems they encountered when the ride is opened.

Achievements of universal studio

Universal studio has brought about some attractions and rides which is available in other countries and brought it back to Singapore for the locals. Local people are able to enjoy the attraction which can be found in other countries locally. Each ticket would cost about 62 dollars for weekdays and 72 dollars for weekend for adult pass. With such a costly ticket it will certainly bring more income for Singapore. The place consists of 30 restaurants inclusive of food push carts and 20 unique retail stores located all over the park. 7 zones of movie themed world and 22 attractions have been designed.

Not only are they able to access the Universal studio, they are able to venture into the sentosa island which also serves the purpose for tourist attraction. It has brought the best movie – themed attractions packed within the seven zones to life. Attracting locally and tourist into the dazzled place packed with fantasy for and both children and adults where they have been wishing for.

It has brought about entertainment to people and turning moments to lasting memories of people who visited there. There would be themed hotels available to cater the needs of people and their choice of preference. It has successfully brought Singapore a unique theme park which is the only one found in Singapore.

Aims of Universal Studio

It has successfully brought Singapore a unique theme park attracting lots of tourist and locals to visit it. Their aims for market are to bring tourism and economical of Singapore to a greater heights. It is to maintain quality service and entertainment to those who visited it for lasting memories. Hoping they would be back to visit the place again on their next trip back to Singapore.

What is so unique about Universal studio?

The unique points about universal studio is the 7 zones of movie themed world which has brought movies characters alive giving visitors memorable visit and trip making to money paid worthwhile.

The 7 zones of themed world consist of The Lost World, Far Far Away, Madagascar, Ancient Egypt, Sci – Fi City, Hollywood and New York. All these places are built upon the movies themed and blockbuster hits. The place constructed is based on the movies featuring characters appearances, shopping and dining areas bringing the movie to life.

Firstly, The Lost World is divided into two areas Jurassic Park and Waterworld. Featuring both two movie blockbuster hits which are popular among the people. The Lost World helps people to get to know more about dinosaurs and seeing the movies coming alive before their eyes. There are rides featuring the perspective of dinosaurs and how it is like to be surrounded with dinosaurs. Rides which consist of the bird eye view of the place, and some thrilling river raft ride ensuring us to be soaking wet at the of the ride. Waterworld is a water based attractions where we can get to see stunts, amazing explosion live in the water show.

Far Far Away land is a movie themed place inspired by dreamwork animations mainly featuring Shrek and the rich fairy tales life. Knowing the characters that living within the fairy tale walls coming to life. Shrek house was being build and there is Shrek 4D featuring a short and realistic movie where we can actually feel the action right from the seat in their short fairy tale adventure. Junior roller coaster is available to for riding too.

Madagascar is also one of the dreamwork animation inspired theme zones where it features the dense tropical filled with wonderful characters of Madagascar in the movies. There is a merry go round where we can ride it to be feel like surrounding the Madagascar character and once again be like a child. Unfortunately not all the rides is opened there which will bring people to goes back next time when it is opened so as not to miss any wonderful attractions there.

Ancient Egypt is a place featuring ancient pyramids and archaeologist site appearing in movies like the mummy similar to it. Roller coaster is the most exciting rides in the universal studio aside from the huge roller coaster which is not functioning till further notice. It allows us to feel the fire and actually knowing more of ancient pyramids.

Sci – Fi City is a place featuring the modern place of people where future place would look like base on our high technology nowadays. It is also where the two major roller coasters situated at. It is just basically for sightseeing purposes since most of the attractions are closed due to safety issues.

Hollywood is a themed place which features the Hollywood boulevard where dynamic architecture, palm trees and walk of the fame. It features shows like where universal monsters in a rock and roll musical performances bring joy to visitors. It is also the place where most of the shopping can be done. Many iconic Hollywood boulevard.

New York is a place where the sidewalks and classic landmarks are being featured. There are facade set of movie scenes for real time movie productions. Where there are attractions that showed us how the movie is being produced and how tedious the actual filming would be bringing a spectacular effect for the movie screen.

Thus, all the 7 zones and attractions made up of universal studio make it uniquely special and the only theme park found in Singapore.

Difficulties faced

Due to the technical problems, some might feel that the park is not up to expectations. The major rides are not operational till further notice might be turning some visitors down into visiting the place for the time being. Not all attractions are opened which states coming soon. Thus, some might want to wait for awhile when everything is working to make the trip and money worthwhile instead, paying 5 dollars for after hours to go in for some sightseeing. Furthermore, the ticket might not be available on the spot as there is limited admission visitors need to book in advance through internet. Some might not want to go about the fuss booking the ticket and stuffs.

Strategies ( SWOT )
SWOT Analysis

Strengths

USS is located in the City State of Singapore – easily accessible and at the crossroad of major air traffic flow that can direct a huge potential market to the Studio.

It has a very strong appeal to visitors and tourists, as Universal Studio is already a well-known Branding internationally.

The individual attractions, shows and rides within USS are really world-class and offer unparalleled fun and enjoyment to the visitor

USS is an important component within a newly-developed Integrated Resort in the Leisure Island of Sentosa, that include casino, conventions and meetings, hotel and F&B. Each area can draw on each other to generate more business and increases revenue which could eventually contribute to Singapore’s growing economy.

Weaknesses

USS needs to keep improving and creating new attractions, rides, performances etc to bring repeat visitors back and sustain visitorship numbers.

USS is highly dependent on tourists’ visitors to sustain its daily visitors.

The admission charge is relatively high and will be a major set-back to visitors.

Visitor numbers are currently high every day, so there is a need for advanced bookings of up to a week to ensure getting admission tickets for a preferred visit date. However last-minute plan to visit USS may result to tickets being sold out and thus people wanting to go would be disappointed.

USS requires high operating and maintenance costs and will take many years for the investor to recover its total investment.

Opportunities

1. The regional market potential is huge for USS. Strong economic growth in the region will lead to better spending. This will result to more tourists arrivals at Singapore, and USS.

2. The Singapore Tourism Board has set high target for tourism visitorship targeting to hit 15 million visitors by 2015. USS is thus able to capture a huge amount of this number as it is a major tourist destination for these visitors to visit.

Threats

Economic downturns and recession when it happens, will negatively affect USS in a big way, since traveling and spending will drop due to such poor economic condition.

New players and neighbouring countries will try to copy the success of the Integrated Resort concept and develop their casinos, theme-parks, hotels. All these will present a threat to USS as visitors are drawn away from it.

Competitor ( Escape theme park )

Escape theme park is an outdoor park located at Downtown East, Pasir Ris. It is not a theme park where fairy tales came alive like universal studio. But a normal park consisting of families and thrills rides catering for all ages. But the park is only available on Saturday, Sunday, primary and secondary and public holidays unlike Universal studio which opens daily. It is catered more for locals as the going to the place is a bit troublesome due to have to change bus going down there. Many tourists might not know how to get there. But universal studio is much simpler due to the monorail services. Also, the operation days falls on weekends and public holidays which make lesser tourist visiting it as they are not able to go in the theme park during weekdays as weekends might be packed and there might be a lot of queues for the rides.

Surveys results

Due to the rejection of my email to conduct my interview for universal studio, i decided to conduct a survey on universal studio to ask them about their views to have non – bias and a clearer perception of the theme park. Knowing how it actually attract the people there and why universal studio is able to bring a greater heights in both tourism and economically. There are a total of 6 questions being asked where.

Firstly, do you think that it is worth the money going to Universal studio? The objective of this question asked is to see the result if how many people think that a costly admission ticket of universal studio is worth taking a trip down to. Thus, if many agree with it, it means to say that universal studio has successfully captured the attention of people thinking of going there and the admission ticket is valued for money, and worth the price for going there to visit.

Through the survey, i have concluded that a majority of the people do feel that it is worth the money going down to the Universal Studio Singapore. Whereas on the other hand, some find that it may not be worth it.

Secondly, if money is not a factor would you visit universal studio for once? The objective of the question is to assume if the admission ticket is affordable for everyone, are they willing to spend their time visiting the place for at least once.

The survey result obtained is most people would certainly go to the place if money is not an issue to them.

Thirdly, what do you think of the service of universal studio? The objective of the question is to ask about the service they provided is it was satisfying to bring a good reputation to the tourist and locals to make them visit the place again.

Majority of the people voted for average. Which means that the service provided have rooms for improvements thus, bringing greater income for Singapore.

Fourthly, for those who had visited universal studio what is your comment about? The objective of the question is to ask those people who had visited there to talk about their view of it and impression of Universal studio have left for them.

Some of the people had great reviews about universal studio and said that they would visit the place again. Due to their great ambience and atmosphere it had created, it is worth the trip down the place. There is several different themes all found n one place.

But some said that it was not really up to standards, as not all rides are operational. Thus, it became a disappointment to them as they are not able to ride all when the admission ticket is costly. Thus, they should have the responsible to ensure all rides are operational before opening.

There is also a comparison between Singapore universal studio and other countries. Singapore one was small as compared to others hence little rides s available. But the effort is still there for making the only several themed theme park found in Singapore.

Fifth, for those who did not go Universal studio before what are your views about the place? The objectives of asking the question is asking about what impression does Universal studio brings them. To test if they would ever wanted to visit it.

Most of them have said that the impression that the universal studio brought was expensive and glamorous. It is a fun and exciting place to go but definitely a price to pay. It is a place where cartoons and fairytale came alive, a different theme park found in Singapore. It seems to be made a tourist attraction and point. But the price is still a bit high and has to consider as there might be crowds whereby one could not be able to finish all the rides in one day as the park stops operating at 7. But more choose to go there once after it is fully operational to make the money paid worthwhile.

Lastly, how would rate universal studio? The objective of the question is to ask if after all Universal Studio is worth the money and time to go.

A lot had chosen that it is average and it depends if they want to go a not due to money factor and facilities of the park. Coming up next is up to expectations and worth going. Thus, most people are likely to go if the facilities are all open bring a greater income for Singapore and tourism rate. Full facilities are more appealing to people than current facilities. This means that there might be more people and income after the facilities are fully open.

This survey had served its purpose of surveying the response they thought of universal studio. With the survey results being positive, it means that Singapore is success in building universal studio. Thus, with a positive response it means that people are attracted to it investing in the place which serves the purpose of tourist attraction point and contributing to economy sector of Singapore is a great success.

Conclusion

Based on my first hand observation of the universal studio, USS has been successful in appealing to the general public as well as tourists. It has been contributing a significant amount of revenue towards Singapore’s economy through the tourism sector since its first launch. It basically appeals to a wide market segment and thus that is one of the reasons for its success. I personally find that through such world-renowned tourists’ attractions, Singapore’s economy will be impacted in a positive way for many years to come.

Tourism as a boost to economic growth in African countries; the case of Cameroon

ABSTRACT

Tourism is viewed worldwide as a strategy to bring in foreign currency through the show casing of local goods, works of arts and cultures ranging from food to dressing. This also obtains in Africa and Cameroon in particular. Tourism is seen as a major source of income for the government and offers employment opportunities to thousands of its citizens. Cameroon is described as “Africa in miniature”

probably because of its rich touristic potentials.

This paper will therefore focus on the development of touristic potentials in Cameroon, public perception of tourism, the management of revenue from tourism and the overall economic gains it provides to the country.
Introduction

Cameroon is a Central African nation on the Gulf of Guinea, bordered by Nigeria, Chad, the Central African Republic, the Republic of Congo, Equatorial Guinea, and Gabon. Cameroon’s estimated 250 ethnic groups form five large regional-cultural groups: western highlanders (or grassfielders), including the Bamileke, Bamoun, and many smaller entities in the northwest (est. 38% of population); coastal tropical forest peoples, including the Bassa, Douala, and many smaller entities in the Southwest (12%); southern tropical forest peoples, including the Ewondo, Bulu, and Fang (all Beti subgroups), Maka and Pygmies (officially called Bakas) (18%); predominantly Islamic peoples of the northern semi-arid regions (the Sahel) and central highlands, including the Fulani, also known as Peuhl in French (14%); and the “Kirdi”, non-Islamic or recently Islamic peoples of the northern desert and central highlands (18%).

The people concentrated in the Southwest and Northwest regions–around Buea and Bamenda–use standard English and “pidgin,” as well as their local languages. In the three northern regions– Adamawa, North, and Far North–French and Fulfulde, the language of the Fulani, are widely spoken. Elsewhere, French is the principal language, although pidgin and some local languages such as Ewondo, the dialect of a Beti clan from the Yaounde area, also is widely spoken. Although Yaounde is Cameroon’s administrative capital, Douala is the largest and the economic capital with the main seaport, and main industrial and commercial centers.

The western highlands are amongst the most fertile regions in Cameroon and have a relatively healthy environment in higher altitudes. This region is densely populated and has intensive agriculture, commerce, cohesive communities, and historical emigration pressures. From here, the Bantu migrations into eastern, southern, and central Africa are believed to have originated about 2,000 years ago. Bamileke people from this area have in recent years migrated to towns elsewhere in Cameroon, such as the coastal regions, where they form much of the business community. About 20,000 non-Africans, including more than 6,000 French and 2,400 U. S. citizens, reside in Cameroon.

HISTORY

The earliest inhabitants of Cameroon were probably the Bakas (Pygmies). They still inhabit the forests of the South and East regions. During the late 1770s and early 1800s, the Fulani, a pastoral Islamic people of the western Sahel, conquered most of what is now northern Cameroon, subjugating or displacing its largely non-Muslim inhabitants.

Although the Portuguese arrived on Cameroon’s coast in the 1500s, malaria prevented significant European settlement and conquest of the interior until the late 1870s, when large supplies of the malaria suppressant, quinine, became available. The early European presence in Cameroon was primarily devoted to coastal trade and the acquisition of slaves. The northern part of Cameroon was an important part of the Muslim slave trade network. The slave trade was largely suppressed by the mid-19th century. Christian missions established a presence in the late 19th century and continue to play a role in Cameroonian life. Beginning in 1884, all of present-day Cameroon and parts of several of its neighbors became the German colony of Kamerun, with a capital first at Buea and later at Yaounde. After World War I, this colony was partitioned between Britain and France under a June 28, 1919 League of Nations mandate. France gained the larger geographical share, transferred outlying regions to neighboring French colonies, and ruled the rest from Yaounde. Britain’s territory–a strip bordering Nigeria from the sea to Lake Chad, with an equal population–was ruled from Lagos.

In 1955, the outlawed Union of the Peoples of Cameroon (UPC), based largely among the Bamileke and Bassa ethnic groups, began an armed struggle for independence in French Cameroon. This rebellion continued, with diminishing intensity, even after independence. Estimates of deaths from this conflict vary from tens of thousands to hundreds of thousands.

French Cameroon achieved independence in 1960 as the Republic of Cameroon. The following year the largely Muslim northern two-thirds of British Cameroon voted to join Nigeria; the largely Christian southern third voted to join with the Republic of Cameroon to form the Federal Republic of Cameroon. The formerly French and British regions each maintained substantial autonomy. Ahmadou Ahidjo, a French-educated Fulani, was chosen President of the federation in 1961. Ahidjo, relying on a pervasive internal security apparatus, outlawed all political parties but his own in 1966. He successfully suppressed the UPC rebellion, capturing the last important rebel leader in 1970. In 1972, a new constitution replaced the federation with a unitary state.

Ahidjo resigned as President in 1982 and was constitutionally succeeded by his Prime Minister, Paul Biya, a career official from the Bulu-Beti ethnic group. Ahidjo later regretted his choice of successors, but his supporters failed to overthrow Biya in a 1984 coup attempt. Biya won single-candidate elections in 1984 and 1988 and flawed multiparty elections in 1992, 1997, and 2004. His Cameroon People’s Democratic Movement (CPDM) party holds a sizeable majority in the legislature following 2007 elections–153 deputies out of a total of 180.

ECONOMY

Cameroon is endowed with an abundance of natural resources, including in the agricultural, mining, forestry, oil and gas sectors. Cameroon is the commercial and economic leader in the CEMAC sub-region, although regional trade, especially with Nigeria, remains under-realized.

Cameroon’s economy is highly dependent on commodity exports, and swings in world prices strongly affect its growth. Cameroon’s economic development has been impeded by economic mismanagement, pervasive corruption, and a challenging business environment (for local and foreign investors). Cameroon remains one of the lowest-ranked economies on the World Bank’s annual Doing Business and similar surveys and regularly ranks among the most corrupt countries in the world. Over the last 3 years, GDP growth has averaged around 2%-3%, which is roughly on par with population growth but not enough to significantly reduce high poverty levels. Despite boasting a higher GDP per capita than either Senegal or Ghana, Cameroon lags behind these two countries in important socio-economic indicators, including health and education. The government has professed a determination to foster urgent economic growth and job creation, and there is a decided uptick in interest in the mining sector and infrastructure development.

For a quarter-century following independence, Cameroon was one of the most prosperous countries in Africa. The drop in commodity prices for its principal exports–oil, cocoa, coffee, and cotton–in the mid-1980s, combined with an overvalued currency and economic mismanagement, led to a decade-long recession. Real per capita gross domestic product (GDP) fell by more than 60% from 1986 to 1994. The current account and fiscal deficits widened, and foreign debt grew. The government embarked upon a series of economic reform programs supported by the World Bank and International Monetary Fund (IMF) beginning in the late 1980s. Many of these measures have been painful, including the government’s slashing of civil service salaries by 50% in 1993. The CFA franc–the common currency of Cameroon and 13 other African states–was devalued by 50% in January 1994. The conjunction of these two events meant an overall drop in purchasing power of nearly 65%. The government failed to meet the conditions of the first four IMF programs. A 3-year Poverty Reduction and Growth Facility (PRGF) approved by the IMF in October 2005 ended in 2008. Cameroon has not negotiated any new IMF program but is continuing cooperation with the Fund under Article IV consultations. In 2009, the IMF disbursed $144 million to Cameroon under its Exogenous Shocks Facility to help with the effects of the global economic crisis.

Official statistics for 2009 had inflation at 5.3%, indicating a weakening of Cameroonians’ spending power. Public frustration over rising prices was partly to blame for an outbreak of social unrest and

violence in many Cameroonian cities in February 2008. In March 2008, the government announced a reduction in food import tariffs and other measures designed to reduce the cost of basic commodities. The global economic crisis has seriously impacted Cameroon’s oil, cotton, timber, and rubber sectors, depressing exports, growth, and overall consumption.

The government has made halting progress on its privatization program. The National Water Utility Corporation (SNEC) was split into two entities. CAMWATER–to handle infrastructure–remains in government hands, and a reformed SNEC is now owned by a consortium led by Moroccan Water Utility. Plans to privatize the national air company CAMAIR and national telecom CAMTEL, however, have repeatedly faltered because of political sensitivities and concerns about corruption. CAMAIR was declared officially defunct and ceased to operate in May 2008; its replacement, CAMAIR-CO, has announced its intention to commence flights in early 2012. CAMTEL remains under the control of the Ministry of Posts and Telecommunications.

The European Union is Cameroon’s main trading bloc, accounting for 36.6% of total imports and 66.1% of exports. France is Cameroon’s main trading partner, but the United States is the leading investor in Cameroon (largely through the Chad-Cameroon pipeline and energy provider AES Sonel). According to press reports, China recently became the number one importer of

Cameroonian exports, especially unprocessed timber.

The map of Cameroon
Cameroon Geography

The climate of Cameroon is mainly tropical along the coast but it is hot in the north. The land of the country is diverse, starting form the coastal plain to mountains, plateau to plains. Volcanic activity from Lake Nyos and Lake Monoun volcanoes often take place.

The natural resources of this country are iron ore, timber, bauxite, hydropower and petroleum. The agricultural products of Cameroon are coffee, bananas, cocoa, cotton, oilseed, grains, livestock, rubber and root starches. Geography of Cameroon reveals that deforestation, poaching, overfishing, overgrazing are becoming environmental issues currently.

In Cameroon the southern part has got two dry seasons from November to March and June to August. The climate of the northern part is comparatively comfortable. The temperature varies from 23 degree to 26 degree C. This central plateau receives 150 cm to 60 cm rainfall a year. The dry season of this region continues from October to March.

Tourism in Cameroon

Tourism in Cameroon is a growing but relatively minor industry. Since the 1970s, the government of Cameroon has cultivated the industry by creating a ministry of tourism, encouraging investment by airlines, hotels, and travel agencies. Many hotels, restaurants and guesthouses have grown over the years to offer good accommodation facilities to the tourists, as such more cameroonians are being employed.

”All of Africa in a single Country”. This is a slogan of inspiration for all those who visit Cameroon and especially for expserts in Cameroon’s Ministry of Tourism. This country offers all major characteristics that can be found in other countries in Africa: a highly diverse cultural background found in more than 200 ethnic groups, an exceptional geological, ecological and botanic potential, wildlife in its natural form and varied climatic conditions. This is the main reason why tourism is ranked 10th top priority of the President and his collaborators. The objective is to make Cameroon a leading tourist destination. The number of tourists coming to Cameroon increased from 200 000 in 2001 to about 300 000 in 2003 and this figure has steadily increased over the years. The objective in 2003 was to attain 500 000 visitors.

Cameroon has more than 200 ethnic groups with over 233 languages spoken and a diversity of cultural activities. There are also ecotourist potentials that can be developed from North to south and from East to West thanks to the highly contrasting landscape. Mountaineering and tourism on mountains can also be practiced on the mountain ranges that are found all over the country. Safari

can also be practiced by visiting the multitude of National parks which contain a diversity of mammals, birds and other beasts. Henceforth a safari could be a visit to Waza to watch animals, then back to the Northern parks like that of Bouba Ndjidah, or Korup in the south and the Dja national patrimony to admire the riches of nature.

The some what median position of Cameroon in Africa makes it really summarize a good number of characteristics of the continent, causing some people refer to it as ‘Africa in miniature’. From the green dense south dominated by the Equatorial forest, there is a gradual change towards a low green savannah and steppe towards the north. The Western section of the country is dominated by a high relief, also dominated by savannah meanwhile the littoral section of the country has an extensive coastline marked by grayish yellow fine sands. There are also interesting aspects of the landscape marked by attractive sites, traditions and people. All these have led to different types of tourism which are practiced through out the year depending on the seasons.

Cameroon has a good site for sea and beach loving visitors, with about 400 km of the Atlantic coast stretching along part of the country. Kribi and Limbe towns are the highest points of attraction for tourism on the coast. From these coasts, tourists can also carry out inland tourism to other destinations. In Kribi, there is an excellent beach of white sand extending over a large area with coconut trees from time to time appearing on the scenery. The contact between the Ocean and the sea is also an extraordinary site to see. Another wonder of Kribi is found in the south where a number of cascades of about 30 m high have given rise to waterfalls, the most spectacular being the Lobe fall which issues out directly into the Atlantic Ocean. A little bit above this area are fishing villages; Ebounja and Ebodje in which the activity is believed to be carried out miraculously. From Lobe, further visits on boats and canoes will take you to the discovery of the Pygmies of the equatorial Forest.

The Limbe region is close to Douala and has a splendid site marked by the mount Cameroon which dominates the Atlantic region of Cameroon. The road linking the coast to Douala passes along magnificient plantations of rubber, palms and bananas. The geology of the coastal area is generally characterized by a large expanse of grey sand. Also thanks to the geographic situation Cameroon, there is a high diversity of most fauna and flora species found in Africa, with some that can only be found in Cameroon. There are presently nine national parks serving as a safe haven for wildlife in its natural state. This are areas of safari in which visitors can observe, take photos and feel the presence of animals in nature. The Waza National Park is the most popular in Cameroon and one of the most spectacular in francophone black Africa. It is located in the Far North Region and is a

paradise for lions and numerous mammals like giraffes, elephants, cheetahs, leopards etc as well as a great colony of diverse bird species.

The Bouba Ndjidah National park is a territory for rhinoceros. There are equally lions, elephants, buffaloes amongst others found here. The Benue National Park is at the heart of the northern region and it is a region with the largest antelopes, hippopotamus, hyenas, panthers, buffaloes etc. The Faro National park has a large number of animals amongst which are: buffaloes, rhinoceros, elephants, giraffes etc. The Kalamaloue National Park has elephants, crocodiles and a multitude of birds. The Mozogo Gokoro National park is of high botanical interest, and therefore a good site for research. The Korup national park located in the southern part of the country and has one of the oldest and most beautiful tropical forests in the world. Besides National parks, Cameroon also has a good number of reserves and sanctuaries such as that of Dja and Campo which are great gorilla sanctuaries.

Cameroon is also endowed with a rich cultural diversity manifested by a rich and diverse folklore, arts, habitats and ways of life. Every region has a particular folklore and music. In the south there is the Bafia dance, Bekutsi, assiko and others that are very much loved by poets and visitors to the region. In the West, there is the Bamaleke dance, dominated by masked people dancing in very attractive and picturesque costumes. The north is a whole country of fantasia, marked by decorated horsemen in painted costumes, carrying and blowing long trumpets.

Handicrafts and arts are made through out the country but the West and Northern parts of the country are leaders in the sector. Bafoussam, Foumban and Bamenda are towns that are noted for their masks, decorated costumes, chairs created in the form of thrones, pipes, sculptures and statues. In Maroua, there is an attractive multicolored market of decorated table cloths, locally tanned leather sleepers, bags and wallets of crocodile, snake or iguana skins, bracelets, hand-made carpets and decorative objects in general. There is also a rich historical patrimony in this region marked by monuments and antiquities as well as very ancient traditional palaces.

Cameroon also has abundant potentials for ecotourism; four sites can be visited in this respect like: the Dja reserve, the Korup National Park, the Limbe botanical garden and the Ebodje village. The Limbe botanical garden was created in 1892 by a German horticulturalist in a bid to cultivate certain crops which were not adapted to the climate of Cameroon. Limbe is situated in the South West, beside the Atlantic Ocean. Several small tracks were created in this garden to facilitate easy access by visitors who come there to admire the natural wonders and biodiversity of the site. A

jungle village was created at the centre of the garden for cultural manifestations. It is also a centre for international research on biodiversity. Ebodje is a fishing village also located at the borders of the Atlantic Ocean some 50 km from Kribi. Its beautiful beaches are a good site for lovers who can take on excursions in boats organized by fishermen. Ebodje is also a regional site for the protection of marine turtles. The Dja reserve is a world Heritage site declared y UNESCO since 1987. It is located in the south and has the richest natural fauna and flora biodiversity. It has over 1500 animal species amongst which are elephants, gorillas and chimpanzees, more than 107 mammals and a large biodiversity of birds estimated at over 320 bird species. The Korup National park falls amongst one of the oldest Tropical rainforests in the world. Fauna riches in this park can be explained by the fact that this area was not totally cleared off during the last ice age. Its fauna is comprised of more than 400 bird species, 140 fish species, numerous mammals and primates. More than 400 flora species have been identified in this area, with numerous medicinal plants. In terms of ecotourism, the presence of 250 fossilized dinosaur footprints at Manangia (Mayo Rey) are also be an attraction, not forgetting the mount Cameroon with its impressive height of 4070m. It is an active volcano, having a number of small rivers crisscrossing its slopes, some falling as rapids or waterfalls. To the north, the Mount Mandara and the sunny landscapes of the Kapsiki present beautiful sceneries. This area is inhabited by isolated human groups of people who are animists and live totally preserved from the influence of modern civilizations. An example is the Koma people on the Mount Atlantika. Within the confines of the boundary from the South west coasts of the Atlantic towards the interior, there is a vast expanse of forest vegetation that is cut across in several areas by rivers. There are equally towns and especially villages isolated in some areas; having traditions that have long existed and keep on passing from generation to generation. Some of these villages are good camping sites. The north has distinct vegetation from the south; there is a visible change from dense forests in the south to a savannah landscape in the north. This begins with a vast expanse of lowland prairies on the Adamawa plateau (grazing zone) towards the north between Maroua and Kousseri on immense dry plains which tend to be dominated by a Sahel steppe vegetation.

Culturally, annual traditional festivals are often organized in different areas of the country; these are opportunities of seeing different traditional dances and costumes. Examples are: the ‘Ngondo’ of the coastal people, funerals of the Western people, the ‘Ngoun’ of the Bamoun People which has become very popular and the Nyem-Nyem festival in the Adamawa. Big towns like Yaounde and Douala with their immense infrastructure of hotels, banks, conference halls and hotels are favorable sites for international conferences and business.

There are also several possibilities of carrying out leisure activities like golf clubs, night clubs, bars,

theatre halls and swimming pools. There are more than 50 travel agencies that are specialized in organizing tours and taking tourists to different locations; ensuring their security, nice stay and safe return.

Cameroon also has three international airports that regularly serve international flights. There are equally internal flights to the nine secondary airports found in different locations. There is equally a good road network that links the major towns and provincial capitals as well as principal tourist sites in the country. A railway line runs from the south to the north, moving from Douala to Yaounde and finally to Ngaoundere. Cameroon is an ideal tourist destination in Africa and has a good record of security. The population is very welcoming to strangers and has much to offer in terms of culture, arts and behaviors. A visit to Cameroon could be equated to visiting the whole African Continent in summary. It is therefore not wrong to refer to this country as ‘Africa in miniature’.

Pic 1: Tourist climbing mt, Cameroon South West Region

Pic 2: elephants in Waza Park in the Far North Region

Pic 3: Palace of the Sultan of the Foumban people in the Western Region

Foumban or Fumban is a city in Cameroon, lying north east of Bafoussam. It has a population of 83,522 (at the 2005 Census). It is a major town for the Bamoun people and is home to a museum of traditional arts and culture. There is also a market and a craft centre, while Foumban Royal Palace contains a museum with information on Ibrahim Njoya who invented a new religion and the Shumom alphabet.

Pic 4: A Bamun artisan in Foumban

Though touristy, Foumban is one of Cameroon’s major attractions and an important centre of traditional African art. Its jewel is the Palais Royal, seat of power for the Bamoun people. The ruler of the Bamoun is known as the sultan, and the Bamoun can trace the lineage of their sultan back to 1394.

The palace, completed in 1917, resembles a medieval chateau. It houses the Sultan’s Museum, which contains a multitude of royal gowns, arms, musical instruments, statues, jewellery, masks and colourful bead-covered thrones carved in the shapes of the men who sat on them.

A few hundred metres south of the palace is the Musee des Arts et des Traditions Bamoun. This extensive collection has exhibits on Bamoun history and art, including cooking implements, musical instruments, pipes, statues, masks, gongs and an ornately carved xylophone. The road that connects the two museums is the Rue des Artisans, home to sculptors, basket makers, weavers and embroiderers, and one of the best places in Central Africa to buy wood carvings. The table below show the number of tourists arrival in cameroon since 2000.

YEAR
NUMBER OF TOURISTS ARRIVALS

2000

277000

2001

221000

2002

226000

2003

300000

2004

190000

2005

176000

2006

/

2007

/

2008

/

2009

/

2010

572.73

Table 1: Number of tourists arrivals in Cameroon per year since 2000

(source: African statistical year book, 2009).

THE ECONOMIC IMPORTANCE OF TOURISM IN CAMEROON

The economic impact of the tourism industry is usually assessed at the macroconomic level and can be measured in several different ways. While tourism generates a significant amount of foreign exchange earnings that also contribute to the economic growth of developed countries, such ingredient of growth has not been effectively harnessed in Africa. According to the World Tourism Organization (WTO, 2005) estimates, 766 million tourists who traveled world-wide in 2004 generated about $626 billion (excluding transport). During the same year, Africa received nearly 5% of the global arrivals (or 33 million tourists), an increase over the 2000 level (28.2 million) of 18% (Dieke, 2004). Similar increases in receipts were also registered, as reflected by the rise in the regionaˆYs market share increase from 4.1% in 2000 to 4.5% in 2005.

The contribution of tourism to economic growth and development is reflected in the form of exports since it represents 40 percent of all exports of services, making it one of the largest categories of international trade (UNWTO, 2006). In 20005, the tourism sector accounted for 3 % to 10% of the GDP of developing countries (UNWTO, 2005). Consequently, it is not surprising to imagine that tourism can be a viable export-oriented economic growth strategy for bringing jobs and development to the people and help in the reduction of abject poverty.

Despite its increasing importance in African economies, however, tourism has attracted relatively little attention in the empirical literature on economic development. Studies examining cross-country rates of growth and development have largely focused on the contributions of exports from the agricultural and manufacturing sectors, rather than those of the service industry. Even those that explicitly examine the tourism sector in developing nations are primarily concerned with estimating and forecasting tourism demand and income generation via the multiplier process (Sinclair, 1999; Bezmen, 2006).

In a recent study of the economic growth performance of Greece, Dritsakis (2004) shows that tourism has a long-run economic growth effect. Using SpainaˆYs economic data, Balaguer and Cantavella-Jorda (2002) confirm the validity of tourism-led growth hypothesis for long-run economic performance. Oh (2005) for Korea, Tosun (1999), and Guduz and Hatemi (2005) for Turkey have also found empirical support for the tourism-led growth hypothesis. Similarly, employing the convergence approach based on Barro and Sala-i-Martin (1992a) type analysis, Proenca and Soukiazis (2005) examine the impact of tourism on the per capita income growth of Portuguese regions and draw the conclusion that tourism can be considered as an alternative solution for enhancing regional growth in Portugal, if the supply characteristics of this sector are improved. While Cunado and Garcia (2006) also find some evidence of conditional convergence toward the African regional average (for Benin, Cameroon, Cape Verde, Djibouti, Egypt, Ghana, Kenya, Mali, Uganda, and Zimbabwe) and the U.S. (for Cape Verde, Egypt, Mauritius, Seychelles, and Tunisia), the coverage given to the contribution of tourism has been scant. Comparing the relative growth performance of 14 “tourism countries” within a sample of 143 countries, Brau, Lanza, and Pigliaru (2003) document that tourism countries grow faster than all the other sub-groups (OECD, Oil Exporting, LDC, Small). Many developing countries have thus started to consider tourism as an important and integral part of their economic growth and development strategies as it serves as a source of scarce financial resources, job creation, foreign exchange earnings, and technical assistance (Sinclair, 1998; Dieke, 2004).

The spending of international tourists positively impacts the economic growth of African countries. a 10 percent increase in the spending of international tourists leads to a 0.4 percent 13 increase in

the GDP per capita income. According to the World Tourism Organization (WTO), Sub-Saharan Africa offers a considerable potential, not only for seaside tourism, but also for environmental and ecotourism, cultural tourism, sports tourism, and discovery tourism. However, this potential remains largely untapped.

In economic impact of Tourism, Daniel J. Stynes gives an adequate illilustration of how tourism impacts an economy. He explains as follows: A simple tourism impact scenario illustrates. Let’s say a region attracts an additional 100 tourists, each spending $100 per day. That’s $10,000 in new spending per day in the area. If sustained over a 100 day season, the region would accumulate a million dollars in new sales. The million dollars in spending would be distributed to lodging, restaurant, amusement and retail trade sectors in proportion to how the visitor spends the $100. Perhaps 30% of the million dollars would leak out of the region immediately to cover the costs of goods purchased by tourists that are not made in the local area (only the retail margins for such items should normally be included as direct sales effects). The remaining $700,000 in direct sales might yield $350,000 in income within tourism industries and support 20 direct tourism jobs. Tourism industries are labor and income intensive, translating a high proportion of sales into income and corresponding jobs. The tourism industry, in turn, buys goods and services from other businesses in the area, and pays out most of the $350,000 in income as wages and salaries to its employees. This creates secondary economic effects in the region. The study might use a sales multiplier of 2.0 to indicate that each dollar of direct sales generates another dollar in secondary sales in this region. Through multiplier effects, the $700,000 in direct sales produces $1.4 million in total sales. These secondary sales create additional income and employment, resulting in a total impact on the region of $1.4 million in sales, $650,000 in income and 35 jobs. While hypothetical, the numbers used here are fairly typical of what one might find in a tourism economic impact study. A more complete study might identify which sectors receive the direct and secondary effects and possibly identify differences in spending

and impacts of distinct subgroups of tourists (market segments). One can also estimate the tax effects of this spending by applying local tax rates to the appropriate changes in sales or income. Instead of focusing on visitor spending, one could also est

Tourism As A Development Tool Tourism Essay

Why is tourism selected as a development tool by so many developing nations? Use examples to support you ideas.

Internationally, tourism is being used as a tool for development; this essay examines the power of tourism i.e. how and why tourism can influence a country’s development in terms of the four main motives; these are economical, political, socio-cultural and environmental factors. To assess the development level of a country, the four main motives are used; and on a broader scale, they are the reasons why many developing nations select tourism for development.

The overall aim of most governments to pursue tourism as a development tool is for economical reasons. There have been many successful examples in developed countries, for example under the Finnish ‘Travel 2000’ scheme, tourism has become dominant in Finland; (Finnish Tourist Board, 1993: 4 as cited in Burns & Holden, 1995): ‘The Finnish economy is in dire need of foreign exchange revenues to narrow and eventually stabilise the yawning current account deficit. This can only be achieved through a successful economy policy and broadly based, competitive trade in exports. The tourist industry can and must do its share towards this end.’

The aim of tourism is to encourage tourist to spend more in the country, such a way aggregate demand will increase; as well as increasing employment rate in the tourism sector. Tourism tends to generate multiplier effect for the economy; tutor2u define the term as ‘an initial change in AD can have a greater final impact on equilibrium national income. This is known as the multiplier effect and it comes about because injections of demand into the circular flow of income stimulate further rounds of spending.’

In terms of balance of payment, tourism can counteract any difference in between manufactured imports and exports. Tourism is an obvious source for earning hard currencies such as dollars, sterling, francs and marks (Burns & Holden, 1995). As a consequence of inflow of money into the economy, standard of living and the quality of life of population will be raised; new employment and education opportunities will also be improved. Elliott (1997, p6) described ‘Tourism can be a source for peace and better international understanding between different peoples by bringing them more closely together economically and socially and building up friendships.’

Following the economical reasons, the socio-cultural motives come into act. Because of the injection into the economy, population in the country are able to increase their standard of living, and improve on the quality of life. Aggregate demand of the economy will increase, and the population would improve on their tastes and preferences.

Many tourists go holidays for cultural and sightseeing purposes, therefore culture and heritage tourism can play a big part in tourism development. Tourism encourages civic involvement and pride and also encourages cultural exchange between host population and the tourists, and lead to cultural vibrancy. Demand may lead population to learn new skills and languages, as to the injection into the economy, tourism funds would have contributed to schools to increase education level of the country. Tourism has such great power in order to generate so much positive effects in the host countries, and that it is not a one-off benefit, it often generates multiplier effect in many aspects.

For example Uzbekistan proclaimed its independence in 1991, in famous regions such as Samarqand, Buhara and Horezm, the traditional of handcrafting wood carving, hammered copper work, handmade silk and carpets, and also preservation and maintenance of architectural and historical monuments were being significantly promoted by tourists. Uzbekistan became promoted of its culture and traditions, making local people being proud of their way of living (Mirbabayev & Shagazatova).

Ryu (n.d.) explained that “Governments can and do exert political pressure through tourism and use it as a promotional vehicle to convey a positive image or as a sanction against unfriendly countries.”

Governments are involved in Tourism development often because of the importance of Tourism and also because of the problems Tourism might generate. Tourism creates problems for the host country and it will be explained more in-depth later on. Governments play an important in Tourism development; they are responsible for providing essential services and basic infrastructure. Elliott (1997) says ‘it is only governments which have the power to provide the political stability, security and the legal and financial framework which tourism requires.’ When governments pursue tourism, the benefits include the changing of image or perception, and tourism has to power to create a national identity.

In 1973, the Ministry of Tourism’sBalikbayan Program was launched in the Philippine; tourism rose has contributed to the economical growth, the number of tourists visiting the Philippines rose to one million by 1980 from less than 200,000 in previous years. A big portion of the tourist group was composed of Filipino balikbayans (returnees) under the program (philippinecountry.com 2006).

However, historically political effects on tourism have always been seen negatively influenced, tourism has had effects on military groups, revolutions, civil wars, terrorisms and created political instability.

Governments would always invest a large amount into environmental projects and both natural environment and man-made are included. Tourism has the potential to generate positive impacts on environment by contributing to environmental protection and conservation. Governments may see it as a way to raise awareness of environmental values and tourism is often being used as a protection tool for natural areas. Host community may be encouraged into beautification of the environment and revitalisation, so there might be less litter and better air quality to some extent.

There are factors that affect the above motives; the level or the stage of overall development of the country; if the country is still poorly developed they may not have the enough resources needed to develop them further. An example would be to compare the East Europe with the West Europe; Eastern Europe is still to a lesser extent distinguished from the Western Europe because of the cultural, economical, religious and historical reasons.

The type of governance or political structure of the country is also a factor that would affect motives for development. Strict legislations could lead to limitation of developing; type of governance for example there are democracy governments, monarchy governments, oligarchy, and constitutional monarchy (stutzfamily.com). The reason for the limitation on tourism development is because for example, if the country has a theocracy government, where the country is rule by religious elite, for instance Israel, will have some restricted rules which limited the level for development of tourism in the country.

Economic structure of the country affects the motives by the level of GDP it has; poorer countries may not be able to afford the cost for development.

The term ‘how’ then comes into act, how do the developing nations develop tourism to be able to receive the benefits? There are different types of tourism development, for example enclave development, this is being referred as ‘When tourists remain for their entire stay on the same cruise ship or in the same resort, because it provides everything they need, not much opportunity is left for local people to profit from tourism’ (Rudolph 2000). Enclave development often focus on being ‘all inclusive’ under one roof, a typical example of this would be Disneyland; Disneyland has created significantly benefits for host countries in America, Japan and even the recent project in Hong Kong. Another successful example is the Sandals resorts in the Caribbean; it is advertised as the resort for couples, this also has a great effect on the nation’s economy.

Another type of development is regeneration schemes; the indigenous community is able to receive direct benefits. Regeneration schemes tend to be built in physically inseparable site location from existing community. China has adopted its regeneration scheme in 1988; the new central business district of Shanghai Lujiazui was being redeveloped, this centre now being used as the financial and trade zone in the area, and became more interacted with foreign expertises such as the Paris-based Institute d’Amenagement et d’Urbanisme de la Region Ile de France (IAURIF) which provide assistance to the Municipal Government in Shanghai (Chen 2007?).

London Dockland regeneration project also poses a big impact in British economy development. The new developments have attracted over 1.5 million visitors a year (Boniface & Cooper 2001). Dockland now has improved accessibility, transports in London were improved; London City Airport now designed to meet business executives’ needs, also the Dockland Light Railway (DLR) has a quicker transit system serving to the new Dockland developments. The Jubilee line of London Underground had an extension connecting Canary Wharf and Waterloo station (Boniface & Cooper 2001). All these developments have made travelling easier for residents and tourists.

Unit or establishment level development is another typical type of development some countries generally use; this is base on developing profit making accommodation such as hotels and campsites, and attractions such as building dry-ski slope and theme park. This type of development tend to involve much with the community, other types of businesses include restaurants and bars, host country could try to be innovative for example building themed eateries and diners; building retail outlets is also common.

There are many issues and constraints that hinder development of tourism; lack of resources is one of the major problems for many countries. A nation’s wealth and status are determined by its natural resources in the world economic system, resources they have determine its political influence on development. Most of the poorer countries do not have a choice in making development option, when tourism is the only option they could take. Because of the lack of resources they have in the country, where the only opportunity is to develop on the natural resources they currently have.

Many developed nations are less depends on natural resources for wealth, as they have greater reliance on infrastructural capital for production; these are production that is gathered or found beyond natural resources. This mode of production often leads to capitalism, where the resources are controlled by private power. Also industrial revolution may occur; this is a major change that has effect on almost every aspect of a country such as the economy, culture. Both capitalism and industrial revolution were started from Britain in the 18th to 19th centuries. However, some poorer or less developed countries many see a resource curse, when referring to the abundance of natural resources tend to have less economic growth than those who do not have these resources (answers.com). Some resources can be easily obtained but they could actually hurt the prospects of a national economy by fostering political corruption, a typical example would be oil.

To conclude, tourism plays a big part in a country’s development, however it is still all about sustainable development; it is important to maintain the resources you have in order to gain more. Tourism not only brings advantages to host countries, but it also brings costs to the country, therefore it is important balance the two.

Referencing

Answers.com [no date] Resource curse [online] last accessed on 16 Nov 2008 at: http://www.answers.com/topic/resource-curse

Boniface, B. & Cooper, C. (2001) Worldwide destinations: the geography of travel and tourism. 4th ed., Oxford, Butterworth-Heinnemann.

BURNS, P. & HOLDEN, A. (1995) Tourism: a new perspective. Hertfordshire, Prentice Hall Inc.

Chen, Y. (2007?) Regeneration and Sustainable Development in China’s Transformation [online] last accessed on 17 Nov 2008 at: http://www.enhr2007rotterdam.nl/documents/W19_paper_Chen.pdf

ELLIOTT, J. (1997) Tourism politics and public sector management. London, Routledge.

Mirbabayev, B. & Shagazatova, M. [no date] The economic and social impact of tourism [online] last accessed on 13 Nov 2008 at: http://www.grips.ac.jp/alumni/UzbekistanTourism(2).pdf

Philippinecountry.com (2006) Philippine History – Marcos Administration [online] last accessed on 13 Nov 2008 at: http://www.philippinecountry.com/philippine_history/marcos_time.html

Rudolph, E (2000) Negative impacts; enclave tourism and other effects [online] last accessed on 16 Nov 2008 at: http://www.oceansatlas.org/servlet/CDSServlet?status=ND0xOTY2NiZjdG5faW5mb192aWV3X3NpemU9Y3RuX2luZm9fdmlld19mdWxsJjY9ZW4mMzM9KiYzNz1rb3M~

Ryu, S. [no date] Political instability and its effects on Tourism [online] last accessed on 13 Nov 2008 at: http://www.authorstream.com/presentation/Obama-59041-Sarah-Ryu-Political-instability-effects-Tourism-Abstract-paper-examine-Introduction-as-Travel-Places-Nature-ppt-powerpoint/

Stutzfamily.com [no date] Types of government [online] last accessed on 15 Nov 2008 at: http://www.stutzfamily.com/mrstutz/WorldAffairs/typesofgovt.html

Tutor2u.com [no date] the multiplier [online] last accessed on 9 Nov 2008 at: http://tutor2u.net/economics/content/topics/macroeconomy/multiplier.htm

Tourism As A Career Tourism Essay

This thesis analyzed the matter of tourism as a career from the perceptions and policies of key stakeholders on Curacao. Tourism is the considered the largest contributor to the Curacao economy and to support the growth of the industry, in demand of skilled labor. Research on perceptions of tourism as a career has been concentrated in developed countries (Ernawati & Pearce, 2003). Forasmuch this thesis answers to gaps in the literature by examining shortages of skilled labor in a developing country like Curacao that affirms tourism as the main industry to the economy. Key stakeholders involved in this matter have been identified: the government, the industry and the educators. A qualitative approach has been employed to collect data from these stakeholders by conducting face-to-face interviews with key informants from the relevant government ministries. Therefore key industry bodies and educators in the tourism sector were approached.

As denoted in the first chapter, the research objective of this thesis is to investigate what key tourism stakeholders in Curacao have been doing in promoting tourism as a career, to determine the current measures and future plans of the Curacao government policy in attracting more students to choose tourism as their career. Moreover, to explore the industry bodies policy and tourism employers perceptions of the current situation they face in terms of the quality and quantity of tourism graduates and to explore their efforts in promoting tourism as an attractive career option on Curacao. Furthermore, to explore tourism educators policy and perceptions of the quality of their graduates and educators relationships with other organizations in the promotion of tourism as an attractive career option on Curacao and develop a framework to explain the relationships among these stakeholders with respect to tourism as a career in Curacao. This thesis has accomplished these objectives by clarifying the promotional activities undertaken by the stakeholders, relationships among them, and by pointing out the gaps that still exist. Students perception of careers in tourism and factors leading to these perceptions have not been identified due to the qualitative approach that has been conducted, but is strongly suggested for further research on this topic.

5.2 Conclusion

The main research question addressed by this thesis was: how do key stakeholders policies in Curacao promote and perceive tourism as a career? Different stakeholders have different perceptions with respect to tourism as a career. This thesis found that there were various types of promotional activities undertaken by the stakeholders at different degrees. It was also suggested that there were different types of promotion, namely, promotion of tourism programs and tourism careers. Both were suggested by the stakeholders to encourage students to choose tourism as their career after graduation. This section of the conclusion addresses each of the four research questions that relate to each of the stakeholders: the government, industry and educators.

Sub question 1: How does the government policy help by promoting careers in tourism to the students on Curacao?

The government has segmented efforts in promoting tourism as a career, driven by different areas of responsibility held by each ministry. The Ministry of Education, which belongs to the education environment promotes tourism programs at the secondary schools, which they also perceive as promoting tourism careers by bringing students to the tourism career path through knowledge and skills training in tourism. The ministry contends that they promote tourism careers through the promotion of tourism programs.

The Ministry of Labor which belongs to both the education and tourism environments by overseeing human resource development in Curacao, also promotes tourism programs rather than careers. The Ministry of Tourism which governs the tourism environment promotes tourism as a career, however the reach is limited. Tourism career seminars reach only secondary school students The Ministry of Tourism plans to expand its efforts and promote tourism careers to students at secondary schools by collaborating with more of the industry bodies in Curacao. The industry and educators believe that current policies by the government in promoting tourism as a career are inadequate and the outcome is not apparent in addressing the skilled labor shortage issue in Curacao. What is suggested as lacking in the policies is a clear career path to the students on how to get to careers in tourism. The conflicting views amongst the stakeholders imply that effective two-way communication is missing from the government-industry/educators relationships. This situation may result in tourism human resource in Curacao is being ‘administered’ (managed from the top down without input from other stakeholders) rather than ‘developed’ (through consultation and participatory management).

Sub question 2: What is does the industry policy do to promote careers in tourism to the students on Curacao?

The promotional activities undertaken by the industry are limited and they believe educators are better promoters of tourism careers. Nevertheless, there is evidence of some promotion, either by the industry to promote careers in their own sectors/organizations like the newspaper and website advertisement regarding vacancies in Tourism Curacao, or a larger scale promotion in the case of the hotel association’s cooperation with the Ministry of Education in publishing newspaper articles about career opportunities in tourism. This industry-government relationship also implies that a lack of financial resources is an issue for the industry to conduct more aggressive promotion of tourism careers, hence calls for support from the government. Industry bodies argue that they lack the resources but not the willingness to promote tourism as a career.

Other stakeholders, the government and educators , believe that the industry offers low salaries which make careers in tourism appear unattractive to students. The industry was also said to not recognize graduates academic qualifications and insists that they start from low level positions. As a result the graduates of tourism, according to some stakeholders, decide to choose other sectors that provide them with better remuneration that is compatible with their academic qualifications.

Sub question 3: To what extent do tourism educators policy promote careers in tourism to students studying tourism at universities and secondary schools on Curacao?

The educators play an active role in promoting tourism careers by conducting internal promotion like providing careers opportunities through lectures, invited speakers and career fairs, as well as external promotion by visiting the industry and developing student placement in the industry through practical training. Educators have direct contact with students at the higher learning institutions throughout the period of tourism programs, and are also a trusted source of information for students regarding career advice. Hence, the educators role is very important to shape students career expectations and decisions before they enter the labor market. The role of educators as effective promoters of tourism is also recognized by the industry bodies.

This thesis confirms that a shortage of skilled workers in tourism in Curacao is an issue that the country struggles to address. Such a situation, if allowed to persist, will hamper the country’s objective to develop skilled workers for services sectors including tourism as stipulated in the Strategic Tourism Master Plan for the island of Curacao. The investigation of the key stakeholders policy perceptions found that each stakeholder has to make some improvements in the way they promote tourism to students. The government initiatives are segmented due to different responsibilities. However, there is lack of activities targeted at students at tertiary institutions who are the potential source of tomorrow’s workforce in the tourism industry. The lack of attractiveness of tourism jobs offered by the hotel and travel agent sectors affects graduates interest in choosing them as their career. Educators, although playing an active role in educating and promoting tourism to their students, needs help from the industry to provide students with skills that the industry needs.

What is needed now is for the above stakeholders to address the above issues associated with them. Concerted efforts including more integrated forums and stronger collaboration amongst the stakeholders are the essence of the recommendations made by this thesis to ensure a more successful promotion of tourism as a graduate career. Stakeholders should promote tourism the students by providing them with the necessary information on career opportunities, the skills they need to excel in the industry, as well as positions and wages that are compatible with their qualifications. Only by doing this, tourism stakeholders in Curacao could ensure that students will have positive perceptions of tourism as a career, which will be translated into practice through higher participation of tourism graduates in tourism in the future.

5.3 Recommendation

This thesis has supplied insights on the relationships amongst key tourism stakeholders in promoting tourism as a career in Curacao. From the findings, various strengths of relationships and gaps have also been identified.

Recommendations for the Government: As examined, in promoting tourism as a graduate career the government seems to have fragmented efforts, considering the various responsibilities of the different government agencies. In promoting tourism programs the Ministry of Education and Ministry of Labor are participating. By promoting tourism programs is one way to promote tourism careers. Nevertheless, to students already in tourism programs there may also be a need to promote career opportunities, particularly to students in the last year of their program. The Ministry of Tourism could take a principle role in promoting tourism careers in this manner in partnership with a different industry bodies. The research interview with the official from the Ministry of Tourism pointed out that such initiatives must continue to be executed. This is imperative to complement the efforts by other ministries in promoting tourism programs to interest students into the tourism industry. All relevant ministries could work on a more integrated and consistent approach in promoting both tourism programs and tourism careers to students and by this means be able to guarantee a more competent promotion of tourism careers to students and a more consistent message is supplied to the students.

This thesis also found that different forums have been established at the Ministry of Tourism, the Ministry of Education and also at the representatives of the industry bodies in Curacao, but not on a consistent basis. The focus of a forum at the Ministry of Education is on the tourism curriculum development while a forum at the Ministry of Tourism focuses at the broader issue of human resources development in tourism. Therefore, it is suggested that that these forums need to be combined and integrated so that all relevant stakeholders will be better informed and acquainted on policies to promote tourism as a career, and the matters reviewed would accommodate the interests of all stakeholders environments of tourism and education. By being integrated and combined approaches to curriculum development and human resource development could benefit; independent government forums could be combined and liked or could collaborate. The educators are not involved in this council, at this moment. Therefore it is imperative that, the council gets them on board to get a view of tourism education issues. Human resource management in tourism in Curacao will be stakeholder informed rather than stakeholders influenced, only with the involvement from all these key stakeholders. Accordingly by strengthening the involvement of the key stakeholders to discuss an integrated strategy to promote both tourism programs and careers in Curacao is an area that is of high importance for the Ministry of Tourism to consider.

In this thesis, the industry and educators are of opinion that current policies to promote tourism as a career in Curacao are not of consistent basis and need revision to increase students interest to elect careers in tourism. They advised that the students need clear directions on the career path in tourism on a consisted basis. To reach more students studying at all levels of the education system the Ministry of Tourism has indicated its plan to keep up promotional activities for tourism careers. With this implementation the Ministry of Tourism alone, will face a challenging task to ensure the reach of its promotional program to all students in Curacao. Also, the industry bodies have indicated their enthusiasm to provide collaboration by their expertise and members all over the island, but they require financial assistance from the government to fund these efforts. For that reason, collaborating with more industry bodies the Ministry of Tourism should take advantage to help promote tourism careers and collaborate with them for the necessary resources to ensure a broad reach of the promotion of tourism careers. The Ministry of Tourism could for instance develop a national careers website that provides information about careers in tourism where tourism and hospitality employers can advertise their vacancies and training institutions advertise their practical training opportunities. The Ministry could also produce more newspaper articles and supplements related to careers in tourism in addition.

Recommendations for the Industry : In this research, the industry bodies are of opinion that the educators are better promoters of tourism careers. Notwithstanding, they are determined to give a helping hand. By demonstrating their readiness to cooperate with the government in conducting promotional activities through their members all over Curacao and by this means make available the necessary financial support.

It is essential to recognize that promotion alone will not guarantee increase of students interests by the industry bodies. Students lack of interest to work in the hotel and travel agent sectors are a result of the negative perceptions of having to start from low positions as identified by this thesis. This is a matter of high importance that the hoteliers and travel agencies need to be perceptive of and address rapidly. Industry bodies point out that the quality of students did not meet their expectations but they must also comprehend that quality candidates would preferably work for employers who appreciate and recognize their qualifications. Quality job candidates who can add value to private sector organizations are attracted by decent pay. Future promotions should focus on not just promoting tourism as a career as mentioned above, but as a decent rewarding career. By creating awareness about opportunities and attractive benefits that students will enjoy by choosing tourism can be achieved by informing the student on why tourism should be their top career choice. The government should be able to administer the funds for more promotional activities to take place on a consistent basis, but it is only the industry that can make tourism jobs more attractive with appealing benefits and improvement of career opportunities. Even though offering better compensation to graduates may entail higher operational costs, the industry must come up with ways to make better use of skilled workers if they want to add value to their businesses and achieve higher returns and profit.

Also conflicting perceptions were found in this thesis in terms of the relevance of the tourism curriculum to the industry’s needs between the industry and the educators. The educators perceived curricula at the Intercontinental University of the Caribbean and secondary schools as relevant but doubts about to what extent these curricula are benchmarked with international institutions are questioned by the industry bodies . The main concerns by the industry bodies is the lack of English, Dutch and Spanish competence and the work attitude of graduates at the workplace. Even though these concerns should be addressed by the educators while students are at the educational institutions, the industry can also collaborate to the development of better quality graduates by providing language training programs at the workplace during the practical training period that students spend at their organizations. Also the industry can communicate more clearly the qualities required that they expect from graduates to other stakeholders through the forums and advise areas of competencies they expect from graduates in all positions to be equipped with. This information will support the government and the educators to revise or adapt their policies and training focus accordingly, and bring about graduates that comply with the requirements of the industry. Students can be better aware about what is important and what is not in terms of competencies they need to have to a career in tourism, only with such initiatives.

Recommendations for the Educators: In this thesis the educators have played an important role in means of educating and training students and stimulate them to choose tourism as a career. Teachers being a trusted reference for students at secondary schools and classified by the interviews as one of the most important sources of information in terms of careers in tourism, should carry on providing career information and motivate students regarding the potential and opportunities in this industry. The supply of tourism career information to students by the lecturers should proceed, they provide tourism students at secondary schools with the latest news and opportunities accessible to them in the industry. Accordingly teachers should gather on a consistent basis the most up to date information on the actual trends and changes in the industry as well as career opportunities in tourism so that these can be passed on to the students.

Without a doubt educators are part of the key stakeholders that can have a immense influence on students career options by having direct contact with students throughout their tourism programs. These also function as career preparatory programs. Nevertheless still lacking in terms of the promotion by the educators is the general absence of career centers at secondary schools to provide students with information about careers in tourism and other sectors. From the interviews with the educators in secondary schools, the institutions have a dean that provides information on careers in tourism. Due to the fact that students make more use of external resources like internet and newspapers to find information about careers in tourism perhaps also suggests the lack of information they could access at secondary schools. Although the existing current efforts by educators are useful and favorable to students, a career centre could assist educators to promote tourism careers to students more effectively. This intention can be supported by the government and the industry through providing adequate career information materials, publications and job opportunity advertisements which will assist students in gathering information about job opportunities in tourism while at secondary schools or universities.

Also there are areas for further improvement that the educators can look at in tourism curriculum. It has been indicated by the Industry players investigated in this thesis their preference towards institutions that taught their students in English, with the perception that it provides the students with language and communication skills that are needed in the industry. By nature tourism is an industry that deals with people from various backgrounds. Therefore, language skills, particularly English is essential in the context of Curacao tourism. Tourism programs at secondary schools, therefore, could be taught in English to provide students with the language and communication skills that they would need the most when working in the industry. At least, tourism programs should offer a course titled “English for Business and Tourism” if they do not already do so to provide students with the basic communication skills they need to work in the industry.

APPENDIX A: Interview Questions

Dear Sir/Madam,

My name is Nadine Libier and I am a Bachelor in Business Administration student at the Inter-Continental University of the Caribbean. As a part of this Bachelor program, I am undertaking this research project to investigate stakeholders’ perceptions of tourism as a career in Curacao. These stakeholders include educators, industry bodies/employers and the government.

The government/industry/educators are key stakeholders in this study. Therefore I am inviting you to be a key respondent to this study. This letter is a follow- up to our e-mail exchange in September 2012 when we discussed the interview. The interview will take approximately 30 minutes. I will gladly send you a copy of the interview questions in advance if you wish.

The data collected from this interview will be used for my research project and will be put into a written thesis. You will have the right to check and verify the interview notes and have an opportunity to withdraw from this study within three weeks after the interview.

If you need further information about the project, do not hesitate to contact me by telephone at 540 0896, by e-mail [email protected]

Thank you

Nadine Libier (Signed)

Interview Questions – Government’s Perceptions

The questions below are for the officials from the relevant government agencies. The objective is to obtain some insight into their perspectives with regard to the current policy in promoting tourism as a career to students and their perspectives regarding to what extent other stakeholders implement the policy.

Section A = Policy

In your sector what are the main tourism human resources issues faced?

What policies relate to developing human resources in tourism?

How do you implement these policies? How do you keep track of the implementation? Do you encounter problems in implementing the policy?

How often is the policy evaluated and revised?

What are the role(s) of the industry and the educators in the development and implementation of this policy?

Do you think the current policy is adequate to address issues influencing graduates interest to choose tourism as a career?

Section B = Students

What measures were undertaken by you to promote tourism as a career to tourism graduates?

Has this been effective? If yes, to what extent is it effective? If no, why is it not effective?

What are your plans to further promote tourism as a career to the tourism graduates in the future?

Section C = Education

Is there a forum for your organization and educators to meet and elaborate on issues about attracting graduates to choose tourism as a career? If yes, how often is it being done?

To what extent do you think that the educators have implemented your policy regarding the development of human resources in tourism?

Section D = Employers

Is there a forum for your agency and the industry to meet and elaborate on issues regarding tourism training tourism human resource development? If yes, how often is it being done?

To what range do you think the industry has applied the policies set up by the government to employ graduates or stimulate graduates to choose tourism as a career?

Interview Questions – Industry Bodies/Employer’s Perceptions

The questions below are for the senior officials from the employers and industry bodies. This interview attempts to comprehend how their activities relate to the activities of other stakeholders in regard to the promotion of tourism as a career. The objective is to obtain insight into their perspectives regarding the quality of the graduate supply to the industry especially from the educational institutes.

Section A = Industry

What are the key human resources issues your sector or organization face?

Section B = Students

What is your overall perception of tourism graduates from universities and secondary tourism schools?

What experience and qualification level should tourism graduates have?

Do you think university and secondary school graduates have a positive view of careers in tourism?

What has been done in your sector/organization to promote tourism careers to the graduates?

Many researches done in the past advised that issues like unsociable working hours, low pay, and lack of promotion opportunities have a negative impact on how tourism graduates perceive a career in tourism. Do you agree with these perceptions with regard to your sector/organization and how do you act in response to these perceptions?

Section C = Education

What is your perception of the quality of tourism education/courses at universities and secondary schools in Curacao?

How do you think the actual tourism programs in Curacao could be enhanced?

Would you like a greater role in developing tourism curriculums at universities and secondary schools?

Is there a forum for the industry and the universities/secondary schools to meet and elaborate on the curriculum? If yes, how frequent is it being done?

Section D = Government

Is there a forum for the industry and government to meet and elaborate on issues regarding tourism training and tourism human resource development? If yes, what and how frequent is it being done?

To what range do you think the industry is putting into action the policies set up by the government to employ graduates/encourage graduates to elect tourism as a career?

What is your perception of the current policies and activities by the government, with regard to stimulate graduates to elect tourism as a career? Is it appropriate? If no, what else can be done?

Interview Questions – Educators Perceptions

The questions below are for the directors of tourism management program in both universities and secondary schools. The objective is to obtain insight into their perspectives with regard to their tourism management program, and how their activities relate to the activities of other stakeholders with regard to the promotion of tourism as a career.

Section A = Education

Who is the creator of the Tourism Management curriculum that you are using?

What is the focus of the curriculum in general and what are the key elements?

Could you describe the practical training element in your program (if there is one).

Do you think that the curriculum is applicable to the requirements of employers?

Section B = Students

To what extent do you think that your program prepares students to meet the industries requirements?

Are there ways that students can gain information regarding career opportunities in tourism when they are in universities or in secondary schools?

How does your program promote tourism as a career to your students?

Section C = Employers

To what extent has the industry been included in the development of your tourism curriculum?

Is there a forum for the universities/secondary schools and industry to meet and elaborate on the tourism curriculum? How often is it being done?

What do you think could be done by the industry to enhance the quality of tourism careers?

Section D = Government

Is there a forum for the universities and secondary schools and the government to meet and elaborate tourism education? If yes, what and how often is it done?

To what extent do you feel that the universities and secondary schools are applying the policies set up by the government in stimulating students to elect tourism as a career?

What is your perception of the current policies and activities by the government to encourage students to elect tourism as a career? Is it adequate? If not, what is required to be done?