The Pride In Art Festival Tourism Essay

The scope of the festival will reach throughout the University of Toronto Scarborough campus, whereas everyone attending will be informed through various media outlets (such as social networking websites, posters, radio, and word-of-mouth). The “Pride In Art” Festival will be held annually at the beginning of November to commemorate Diversity Week. The festival will feature a wide array of works from queer students of various programs while aiming to present the campus as a hub for creativity and inter-disciplinary innovation. In the first year of the festival, attendees can expect to experience approximately 5 projects spread outdoors throughout the campus grounds, including interactive installations, exhibitions, and a theatre stage. The main act will be La-Nai Gabriel (a prominent figure in the LGBTQ community in Toronto). The festival will also include 2 visual artists, 1 music major, as well as 2 drama students (working together for a drama performance). The event will take place on November 12th and will run from noon to 8:00pm (the visual art pieces will be left running for a week, whereas the performances will be a one day event) and will take place outdoors. [1]

The event will be governed by a reliable student body consisting of students from the VPAC13- Planning and Project Management course as well as volunteers from the LGBTQ Committee at UTSC. The specific roles that will be occupied during the event are outlined in Appendix A: Organizational Chart.

In order to develop this project and plan it accordingly, we will look at previous UTSC arts events, shows, and exhibits, as well as previous University of Toronto LGBTQ events to assist us in efficiently and effectively executing the festival. These will include events such as; Art Side Out, DMG Exhibitions, Gallery 1265 Exhibitions, LGBTQ events, and etc.

The stakeholders will include the student body attending UTSC, all UTSC employees (including faculty), the community, the artists involved, the LGBTQ committee, the sponsors, and potential funders.

The short-term(this year) and long-term(following years) sponsors we seek out will be TD Canada Trust, 103.9 Proud FM, PizzaPizza, and LGBTQ Committee at UTSC, DMG Gallery, Pride Toronto, AMSA( Arts Management Students Association) and Inside Out. We will also be seeking out media sponsors and partners, including CP24, NOW Magazine, Toronto Star, GayCities.com, and OUT TV. The short-term and long-term sponsorships are ambitious but it is important to keep in mind that the megacity of Toronto is very well supported in terms of its acceptance of the LGBTQ community. [2] Most of the sponsors listed have also previously supported the annual Pride Festival and therefore have a track record that we can use to our advantage. [3]

In order to proceed with the event, we first have to attend to the triple constraints of organizing any function. These include time, cost and scope. Due to the fact that we are only a few weeks away from November, the scope of the event will be narrowed down. This is precisely why the first year of the festival will only include 5 productions. The time constraint also puts a definite restriction on the cost aspect of the event. The last-minute fundraising will have to be conducted through approaching the Students Union (they provide grants for organizations at UTSC and we could potentially record the LGBTQ group as the applicant), through donations (that we can request from small businesses in the community as well as some of the sponsors), raffles, and etc. The cost value of the event must be narrowed down to accommodate these restrictions. We will need to heavily rely on volunteering (organizers, artists and performers) as well as donations. These constraints could create critical issues in running the event and thus a SWOT (strengths, weaknesses, opportunities and threats) analysis must be conducted.

The strengths of the event would include the fact that UTSC is a large community of people and although there is little time to plan and execute the festival, marketing the event should not be difficult. Due to the fact that the exhibitions will be in public places, there will be a lot of ongoing traffic throughout the day. Another strength would be the fact that the LGBTQ community is well connected in the city and queer oriented websites, as well as other social networking websites are consistently updated with new events (and they are free to use). A further strength would include inviting a high profile queer artist to the festival ( La-Nai Gabriel with her band). This will draw outsider crowds.

The weaknesses of the event are fairly obvious and include the three constraints. Without the proper planning and organization of the event, the execution can result in a catastrophic outcome. Without the proper time, and money invested, the scope of the festival will significantly be narrowed down. The following weakness could be considered either a weakness or strength. In our case, due to the time constraint, it will likely fall under weaknesses. The festival is taking place during Diversity Week. At this time there will likely be other events running simultaneously with ours. If given the right amount of time we could coordinate our show times with other planners in order for us not to step on anyone’s toes (and suffer in attendance numbers). However, if we had enough time, we could even collaborate and cross promote the other events alongside our own.

The opportunities would include creating a safe space to engage communities in the celebration of the arts as well as various sexualities. We could also connect with and help promote the LGBTQ communities, fostering essential partnerships with sponsors, and stake holders. We would also be providing a platform for education through a significant public presence at UTSC (which is considered one of the most prestigious universities in the world).

The threats of the event may include the fact that not everyone at UTSC or in the public in general is supportive of the LGBTQ community. In fact there are many who publicly display messages of hate (such as in the case of the broken LGBTQ showcase at UTSC in the previous year) [4] . This could potentially become a dangerous situation for the artists, participants and stakeholders of the event. This would require increased security and in turn more money (unless the university provides us with free security). Another threat to the Festival is the availability of the preferred showcase spaces. They all need to be booked ahead of time and due to our time constraint this will need to be done last minute. This fact alone could potentially force us to postpone the event until next year. Other threats may include small attendance numbers (due to the fact that the event is last minute), unreliable artists (perhaps the work will not be completed on time or the contracted outsider acts may not be available for the day of the event), and etc. In order to avoid such issues, we must create contingency plans and work out various options for funding, locations, sponsors, and etc. To assist us with this step we will need to look at a SMART (specific, manageable, achievable, realistic, time-limited) analysis.

The specific objective of the festival is to commission and present queer artists at UTSC’S Diversity Week. The festival will combat homophobia by building greater public awareness and acceptance of individuals and groups outside sexual and gender norms. The success of this event will be measured through

Due to the narrowed scope of the event (because of the constraints), the event will be very difficult to manage. We will need a fully committed staff in order to accomplish our objectives. The sponsors will also be hard to attain in time for the event (due to the fact that a lot of them are big organizations and companies where it is usually very difficult to get through to the sponsorship director because they receive so many proposals on a daily basis). It will also be tough to find flexible volunteers during the exam period. Many students and professors will not have the time to devote to planning and executing this event.

The event will be difficult to achieve due to our monetary limitations. The estimated expenses (food catering, equipment rental and artist honorariums, props, and promotion) for the event will be in the 2500 range (please see APPENDIX B: Estimated Budget). There will be a stage set up outside, in between the Student Centre and the Arts and Administration building, for the main act (La-Nai Gabriel). There will not be a seating area but rather space for students and viewers to watch the performance. This same method was also done during the Art Side Out festival for the music acts.

The time limitations of the event make it rather unrealistic. However, one must remember that the success of our event would be measured in fulfilling our mission rather than reaching a break-even on our return of investment. Therefore, the cost to benefit ratio is not as easy to disprove as with a profitable event. Even if the event was to pale in the face of its proposal (give or take an extra artist or two), it would still be fulfilling the mandate of creating awareness in the general public and writing history for the annual expansion and reinvention of the festival.

In conclusion, the proposed event is one that is very hard to achieve, but can nonetheless be done in a way that would satisfy the agenda of the mission. The constraints of this event will create many barriers, such as time, and money and will make it difficult adequately execute the event. However, like with many artistic events, the focus will be to satisfy the ambitious mission rather than to fill our pockets. With this in mind, the event will be a ground-breaking move towards spreading awareness about the LGBTQ at UTSC and in the general community an eradicating homophobia through the healing power of multidisciplinary arts.

The Potential Positive And Negative Socio Cultural Impacts Tourism Essay

Tourism is a product that is produced and consumed at the same time. Tourism affects the economy and lives of communities and has proven to be a lifesaver for many destinations. Impacts occur when tourism changes the value systems/ behavior, threatening native identity and that changes occur in community structure, family relationships, ceremonies, collective traditional styles and morality. Tourism can also cause positive impacts as it can serve as a helpful force for peace, help avoid urban relocation by creating local jobs and foster pride in cultural traditions. The type of tourist will have a differing effect on the host community. The mass tourist is less likely to adapt to the local cultures and will seek amenities and standards found in his home community. On the other hand the independent tourist will adapt more readily. The process of tourism development is very important because the speed and nature of development can be a major influence on the magnitude and direction of socio-cultural changes. The term socio-cultural impacts refer to changes to resident’s everyday experiences, as well as to their values, way of life, and intellectual and artistic products.

The positive and negative impacts of tourism on the Cyprus socio-cultural structure has been an issue for a long time. Social impacts can be considered as changes in the lives of people who live in destination communities, which are connected with tourist actions in regard to moral conduct, creative expressions. Cultural impacts can be the changes in the arts, traditional ceremonies, customs and rituals and architecture of people that result from tourism activity. Witt (1991) claims that, “the greater the difference between the host community and the tourists the greater will be the affect of tourism on society”. This presents a challenge to decision makers in regard to the type of tourism that a destination is trying to attract. Thus, for example, at the national level a specific development might be justified on the grounds that it is positive for the society as a whole even if on average it is not positive for the host community. All travelers seek tourism experience, yet very different goals and objectives are required through different roles and behaviors. This occurs because in Cyprus are many different types of tourists. Each type of tourist can be expected to behave differently while visiting a destination. Certain groups can be seen as more exploitive and less sensitive to social and cultural values. Explorers blend into the Cyprus life as local people do and stay longer but they have contact with fewer people than members of a charter tour that moves through Cyprus for shopping or sightseeing.

In the case of Cyprus, the tourist policy of the Cyprus Tourism Organization aims to attract middle and high-income class tourists in order to minimize possible resentment between locals and tourists. According to statistics by ‘Eurostat’, Cypriots enjoy a higher standard of living than other regions and the type of tourist that visits the island is not the typical high and middle class income tourist but mostly youngsters who tend to reach their limits once they are abroad. The effects of tourists’ behavior and activities on young people in the area are very noticeable. The increase in drug trafficking and crime are the two major effects of tourism on the local community. Young people tend to spend a lot of their free time away from their families and from community activities since they spend more time in the tourist areas going out clubbing or at bars. As a result, we have an increase in the number of school dropouts and in the number of people smoking at early stages of their age. Cyprus is considered to be one of the few destinations that have controlled tourism well, and it is now repaying the benefits.

Cyprus is still an up market destination offering a friendly atmosphere and high quality service. Cyprus has always marketed itself as a prestige resort. Surveys show that many residents see the tourists as a breath of fresh air into the society, economy and life of the locals. The Cyprus Tourism Organization is aiming to keep its high quality and consequently it’s up market clientele by offering excellent facilities and different types of tourism activities such as Agro Tourism, Bird Watching and Cycling. To achieve this selective advertising and promotion are adopted in order to attract this type of customer.

The development of the Tourist Industry led to an improvement in the standard of living for the local people in several areas as tourism expenditure increases the income and improve the standard of living and the quality of life for the locals. Tourism also contributes to the development of infrastructure with the building of airports, new roads, restaurants and hospitals, attraction to enable greatest number of citizens to benefit from the cultural, recreational and leisure activities of the tourism sector. Tourism has also aided in arising the interest for art festivals and crafts, for example weaving, embroidery, wood crafting, pottery etc that have been practiced in small villages for hundreds of years.

The impact of tourism on the conservation of old buildings is also both positive and negative. Cyprus residents claim that tourists look for and appreciate local architecture and authentic traditional style, so a lot of buildings are being renovated or conserved as mainly tourist attractions, which would have been destroyed by eager owner. On the other hand, old buildings do not have enough capacity to provide accommodation for the growing number of tourists, so they are destroyed to give room to new and large guest houses with appropriate capacity and tourist facilities.

The media have described Paralimni and Agia Napa as “a round-the clock neon-lit cosmopolitan mini-metropolis and topless sex capital of Cyprus”. The majority state that tourists have a negative effect on the Cypriot way of life and that tourism changes the traditional culture, also it decreases the lifestyle quality of Cypriots who live in tourist areas. The extreme concentration of tourists resulted in the modification of social attitudes among young people, particularly towards sexual behavior. The European way of living has altered the Cypriot society as younger generations are seeking different values than their families’, and thus resulting in weaker family bonds. A number of researchers examined the link between the perception that tourism contributes to increase in crime and the support for its development. The crime is related to resident perceptions of tourism development. There is also an increase in prostitution and rise in criminal activity and possible anger between local and tourists. Rural population, long term residents, farmers, and younger segments perceive tourism as contributing to an increase in crime especially in the area of Agia Napa. Agia Napa is advertised as a place of great consumption of alcohol, sex, drugs and crime and a great damage caused by thousands of topless beach goers. Moreover the massive arrival of youngsters changed the image of the area from a fun relaxing atmosphere to more of a nightlife entertainment with many nightclubs and discos. As a result, there is an increase in drug trafficking and crime as well as the young generation in Cyprus has started to adopt different set of values on morality and style of dressing which is not acceptable by the older generations. Tourists have altered the Cypriot values and beliefs especially among the young generation and as mentioned before the dress code has changed and nudity is much more acceptable now.

In spite of all negative and positive impacts of tourism on the socio-cultural structure of Cyprus it is not yet clear whether the benefits outweigh the costs. In general, the residents of Cyprus have a positive attitude toward tourism. Since the success of tourism depends very much on the human attitudes and behavior of the residents of a destination towards tourists, this seems to be an encouraging result for the future of tourism development. Residents recognize a range of potential positive and negative impacts of tourism however, current attitudes are generally quite positive and there is support for future modest increase in tourism. The tourism development strategy should aim to protect local culture, respect local traditions and promote local ownership and management of programs and projects so as to foster community stewardship of the natural resource base. As integrated processes take time, tourism umbrella organizations should start with voluntary self-restraint, until locally adapted objectives have been reached.

The Potential Of Ecotourism In Malaysia Tourism Essay

This research paper is focus on tourism industry (ecotourism) in Malaysia. The objective of this paper is to report on an empirical research study which investigated how to improve or develop the industry tourism (ecotourism) in Malaysia? Besides improvements, the important for this research is to concern about the contribution of the tourism industry on the Malaysia GDP. To understanding the natural sources that we owned and generate it to develop our country. Findings were from the analysis of data such as internet, newspaper, government data and source that prepared by other people. A regression model was developed as evidence to this. The literature on this aspect is limited. Thus, the research findings of this study are useful for future studies. This study also provides several recommendations for future research in this area.

Introduction of tourism (ecotourism)

Tourism is a relaxing activity for people to travel for recreational, leisure or business purposes. Based on the World Tourism Organization describe that tourists is people who travel to other places and stay in places outside their usual environment. According to World Travel and Tourism Council (WTTC), tourism has become one of the global largest industries nowadays. In other word mean that tourism has become a well-liked global leisure activity. In year 2009, Tourism industry has contributed 9.4% of world GDP into the economy, or equivalent of 5433.7 US billion dollars. There are a lot of people who traveling around the world time by time just to release tension or enjoy their lifetime or business purpose. Based on WTO, there were over 922 million international tourist arrivals in 2008, with a growth of 1.9% as compared to 2007. In 2008, international tourism receipts grew to US$944 billion (euro 642 billion), corresponding to an increase in real terms of 1.8%. Furthermore, real GDP growth is expected to growth in average 4.4% over the coming ten years. In the other hand, tourism economy has provided a total 235 million jobs in the worldwide.

However, in the beginning of June 2008, international travel demand suffered a strong slowdown, with growth in international tourism arrivals worldwide falling to 2% during the boreal summer months. This negative trend become strong during 2009, worsen in some countries due to the outbreak of the H1N1 influenza virus, resulting in a worldwide decline of 4% in 2009 to 880 million international tourists arrivals, and an estimated 6% decline in international tourism receipts. The country that hit badly such as Mexico, experienced outbreaks of respiratory illness and enlarged reports of patients with influenza-like illness (ILI) in several areas of the country. Based on our tourism ministry Dr. Ng Yen Yen said that during that serious epidemic period, it unaffected our tourism sectors but further increase our tourist arrival. We can see that Malaysia is still attracting the tourist although there is happening the epidemic. This is also because our epidemic is still under control which mean our country less affected by H1N1, this caused to the people who favor on tour shift their planning to other more safety countries such as Malaysia.

In Malaysia, travel and tourism industry’s share of GDP has rise from 8.6%, worth RM8.02 billion in year 1988 to 14.1% of GDP, worth RM94.6 billion in years 2009. While travel and tourism direct industry (included transport, accommodations, food and beverages and etc.) has brought a total income of RM36.8 billions in year 2009, or 5.5% of GDP. Besides that, tourism has created a total job opportunities of 1395700, or equivalent of 12.7% of total employment. As we know that Malaysia is one of the country which held in the tropical area on the earth. Malaysia is an amazing country with immeasurable large quantity of biodiversity. It is not surprising to find that 75 percent of Malaysia’s land area is remains forested, with 60 percent virgin rainforest that unchanged for over millions years. The country is presented with numerous natural attractions such as amazing and diverse flora and fauna (refflesia, orang utan), white sandy beaches, exotic marine aqua life (Pulau Sipadan, Pulau Mataking), dense rainforests(Taman Negara) and the oldest and largest caves in the world (Deer cave).

To sharing of the mysteries in Malaysia, one of the twelve mega-biologically diverse countries in the world, which boasts at least 15,000 species of flowering plants, 286 species of mammals, 150,000 species of invertebrates, and 4,000 species of fishes in addition to the countless micro-organisms. Experience a huge range of outdoor activities, such as caving, hiking, jungle trekking, snorkeling, rock climbing, diving, river cruising and much more. Experienced outdoor professionals, who are well ready with the latest gear, can guide you through all of these activities. If you are looking for rich and exotic ecotourism experiences in balmy tropical weather, the time is now, the place is Malaysia.

This made Malaysia owned the potential to develop the ecotourism to growth up the economy furthermore can introduce Malaysia to other countries. To let others learn more about the natural better than keep reliance in the industrial sector to boost up the GDP. The widespread interest in ecotourism among tourism players is due to its direct linkage to the greater prospects for sound and sustainable tourism development with strong possibilities for appropriate local participation and shared responsibility for preserving the environment, cultural heritage and people’s way of life. It is needed everyone to responsibility to protect our natural environment well.

Research Problem

As we know that Malaysia is a tropical forest country that rich with the natural sources flora and fauna, white sandy beaches, exotic marine aqua life, dense rainforest and the oldest and largest caves in the world. Therefore we should introduce it to foreign country so that it can attract the foreign tourist to our country. But the problem is does it really known by other countries? What should we do to improve our natural sources to attract the tourist? What are the factors that influence the total number of tourist to Malaysia? Besides, how we going to develop it, so that it can more known by other counties tourists? However it is needed a sustainable develop to prevent it get harm to the biodiversity. And since we know that when there is a lot of tourist to our country sure it will generate capital flow into our country and increase our GDP. Therefore it is needed to understand the potential and how to attract tourists to generate our country income.

Research Question

What did the government do to develop the tourism industry?

Does it have the potential to attract the foreign tourists?

How to improve our ecotourism facilities and services?

What are the strategies to attract more tourists to visit Malaysia?

Research Objective

To realize the important of tourism industry.

To analyze the potential of tropical country that rich with immeasurable large quantity of biodiversity.

To examine what initiative will be taken by the government.

To analyze the contribution of tourism in our GDP.

Literature Review

http://www.apo-tokyo.org/gp/e_publi/gplinkeco/17chapter15.pdf

Mohammed Mohd. Daud, (n.d.) with his conference article “The Ecotourism Develop In Malaysia” mention that the services sector including the tourism industry, is the major revenue as well as the largest contributor to Malaysia’s Gross Domestic Product (GDP) at 46% in 1999. He specified that the tourism is a growing sector and gaining importance in the Malaysian economy. Besides, due to the existing legal requirements and the economic development strategy, the promotion of tourism and ecotourism activities in Malaysia involves a number of institutions and also including the statutory body – Tourism Malaysia to involve in marketing and promoting tourism product. Considering that the ecotourism objective such as the National Parks and wildlife sanctuaries are often located in distant places, but the government would provide basic infrastructure facilities such as roads, jetties and some amenities. Furthermore, the government is also supporting ecotourism development by means of sponsoring the cost of technical consultancy work on particular ecotourism destinations. For case study in this article mention that although the Kinabatangan Wildlife Safari has not matured yet in developing, it is already showing its potential in becoming a successful ecotourism destination where preservation of natural resources with sustainable development. It involves all parties such as the government, private sector, local communities and NGOs work together in a partnership to protect the priceless natural asset by translating business opportunities into maintenance benefits.

The purpose of this study is to calculate tourism’s contribution through deriving multipliers in terms of output, income, employment, value added, and import for Malaysian economy. Based on this study, they found that, tourism sector have been generated employment which is 174 full-time employee for every Ringgit of tourist expenditure. According to researcher, entertainment sector is most important sector that generated tourism income followed by accommodation and food& beverages. Malaysian tourism industry not only playing an important role for generating output, income, employment, value-added, and import but also creates spillover effects on other tourism related sectors of the economy. However, based on the analysis of this paper, it is obvious that tourism industry is contributing significantly to the Malaysian economy in terms of generating output, income, employment, and value-added.

http://www.google.com.my/#hl=en&source=hp&biw=1189&bih=544&q=DEVELOPMENT+OF+ECO-TOURISM+IN+TRIBAL+REGIONS+OF+ORISSA%3A+POTENTIAL+AND+RECOMMENDATIONS&rlz=1R2PPSU_enMY368&aq=f&aqi=&aql=&oq=&gs_rfai=&fp=42cdcfe0f1684f63

Based on the Nilakantha Panigrahi research paper “DEVELOPMENT OF ECO-TOURISM IN TRIBAL REGIONS OF ORISSA: POTENTIAL AND RECOMMENDATIONS” had mention about the wealth in being tourism of the Orissa region in eastern India. He said that with the well develop in the ecotourism will generate some income for the state. Tourism is identifying as an industry in Orissa in generate the income from the foreign tourists because that place seem to have different type of attractive onwards the tourists especially the countless temples of Orissa scattered at the state. The attractiveness is that the state owned 79 heritage sites in Orissa which protected by Archaeological Survey of India. Western Orissa is known by a small temple town, besides particularly of the western Orissa have the streams and forests which show the natural beauty of Harisankar in Bolangir and Nrusinghanath in Balangir. Furthermore, Kalahandi area is endowed with the wealth of forests, for example existence of a rare species of black tiger, with a natural waterfall at Rabandar, and a host of temples situated at the hilltops of Bhawanipatna.

Nevertheless, the concept of museum is also being established by government for collected and displaying those artifacts by following the types of it. The record from 1990 until 1998 with the attraction of tourists is 86.58% in domestic and 11.50% for foreign tourists. This can be proved that the well known of domestic people and unrealized in the potential of the place as being a tourism destination for foreign tourists because of poor developing that place. However the tourist arrival show that the increasing trend from 1990 until 1997 but dropping in 1997-1999 due to the Asian financial crisis and then increase again in 1999 to 2000. Due to the Orissa heritage place, natural environment with flora and fauna it can be the successful destination for tourists. The reason that it cannot attract more is because of poor developing by government as a tourism destination from an ecological and cultural point of view.

http://www.uea.ac.uk/env/cserge/pub/wp/gec/gec_1995_30.pdf.

From the “TOURISM AND SUSTAINABILITY IN ENVIRONMENTALLY FRAGILE AREAS: CASE STUDIES FROM THE MALDIVES AND NEPAL” research by Katrina Brown,R. Kerry Turner, Hala Hameed and Ian Bateman had said that Maldives and Nepal is a country which enrich with natural resources such as reefs, beaches, and mountains especially the most highest mountain in the world – Everest are attract many tourists to there. The amount of trekkers to Nepalese Himalaya grew by 25 percent per annum over the period 1985-1988. Furthermore, Maldives tourism visitors have increased from a total of less than 1000 per annum in 1972 to 178,000 in 1991. As we can see that the amount of tourist is increasing lead by globalization. It makes people able to move across to other countries. In analyzing the Maldives in 1991, total of tourists had increase to over 178,000 tourists. The annual rate is exceeds 30 percent for this period and this show that it stand at over 1.7 million. The total receipts are achieving 94 million in 1991 if compare to 1981 is just 15 million. However for Nepal, the data said that is just only 6179 tourists in 1962 but it change to a huge amount in almost 300,000 in 1991. This can show that the attracting to Nepal is increasing rapidly and with majority tourists came for the nature. This can be see that the successfulness of the ecotourism such as mountain or jungle trekking, jungle safaris, river rafting or ethnic tourism in Nepal. Both study also show that more tourists were came toward their country by enjoying the nature environment.

Research Hypothesis

By referring to the literature reviews mentioned, we are able to form 2 hypotheses that measure the growth of tourism sector that accelerated the industrialization process.

The first hypothesis model formed state that the contribution of tourism sector towards the Gross Domestic Product (GDP) is influence by the foreign and domestic tourists and the number of projects approved by tourism department. Hence, the function below is formed:.

GDP = f (tourists)

However, the second hypothesis model formed state that the contribution of tourists towards the tourism is influence by the number of projects approved by tourism department. Hence, the function below is formed:

Tourism = f (tourism department)

Methodology

There are a few methods which can be used in order to search and gather the information that we needed such as by gathering the information from the internet. But mostly all data are collected through the secondary data. Based on my title which focuses on the ecotourism, I am referring to the news article which published by The Star, beside we were gone through the government website to get the current news to get the tourism issues, activities, government gazette and also the government statistical data. Those articles that related with my topic in internet also can be using as reference especially those research paper done passed researcher. Furthermore we compare country between countries in tourism performance.

Analysis

http://www.tourism.gov.my/corporate/research.asp?page=facts_figures

As we can see that the tourist’s arrival to Malaysia has increase year by year. We know that 1997 is happened Asian financial crisis the following is 2008-2009 global financial crises with epidemic of H1N1 together. However it does not give much impact on our tourism but further increase our percentage of tourist’s arrival. If we compare the amount of tourist in year 1998 with 5.5 million and 2009 with 23.6 million it is already 4.3 times than amount in 1998.

http://www.nationmaster.com/graph/eco_tou_arr-economy-tourist-arrivals&int=-1

For the data show above which clearly stated that the ranking of Malaysia is in 19th in the world ranking. This can be proved that we still can develop it well to get higher rank in the list so that we can generate more income through tourism. Especially for the 10th Malaysia Plan is planning to improve the country’s position on the global tourism stage and become one of the top ten countries in the world in terms of tourism receipts by 2015.

http://www.epu.gov.my/html/themes/epu/images/common/pdf/rmk/rmk2/rancangan%20malaysia%20kedua%20-%20chapter%2011.pdf

http://www.epu.gov.my/html/themes/epu/images/common/pdf/buku%20rm%20ke%207%20-%20chapter%2016.pdf

http://www.epu.gov.my/html/themes/epu/images/common/pdf/8th_msia_plan_c15_cont.pdf

Based on the data above, we can see that during the period between 1960 until 1970, the employment is significant show that tourism is just contribute a little on economy only. For year 1965 is only contributed 287000 for employment (employment in hotel is 2700 in 1965), however for year 1970 it is slightly increase to become 340000 of employment (employment in hotel is reached 8000 in 1970) which contributed by the tourism. Furthermore, year 1975 tourism is only contributing 419000 employments. If we look seriously beginning from 1990, the employment is contribute a lot by the tourism in hotel industries, however hotel industries is just one of the part from the contribution of tourism, we can see clearly that it is quite potential in develop it. Based on the data show that the there is an increasing trend on employment which generate by the increasing in number of hotel, it can be show beginning from 1990 which is generated 39961 employments by 989 hotels, 1995 generated 67214 employments by 1220 hotels, 2000 generated 78671 employments by 1492 hotels and for year 2005 it generated 79603 employments by 1541 hotels. The opportunities in employment contributed by tourism are determined to achieve 1217000 thereby contributing 11.6% of total employment in year 2007. And the contribution of the Travel & Tourism economy to employment is 1,331,000 jobs in 2010 (Quarter 2).

http://www.economywatch.com/world-industries/tourism/malaysia.html
http://www.nationsencyclopedia.com/economies/Asia-and-the-Pacific/Malaysia.html

http://docs.google.com/viewer?a=v&q=cache:ai8aqxFRL2QJ:www.undp.org.my/uploads/UNDP_SME_Publication.pdf+graph+for+small+medium+industries+malaysia&hl=en&gl=my&pid=bl&srcid=ADGEESixA75njhH_Yr4tgc4hpxAgfZYVgdeziqYg3nRtfCmVjUzHa1znOVM4b1Jpat-Y-LCTbLA5FNZKfD_5DHcCls8DAhtjBaunNOxuhyPF5VtvYCGztXMQhPJXCSZe7rFklzGswUg6&sig=AHIEtbTsqG5MieCX3egU2hgFoAp-fKdayw
http://books.google.com.my/books?id=C_8BctkNCBoC&pg=PA38&lpg=PA38&dq=small+medium+industries+for+tourism+malaysia&source=bl&ots=0-otW5zvRW&sig=wnvDlXlKoKcGABqV-ebXpikkSzQ&hl=en&ei=BKuyTMKvI8WPcdiHheoC&sa=X&oi=book_result&ct=result&resnum=5&ved=0CCMQ6AEwBDgU#v=onepage&q=small%20medium%20industries%20for%20tourism%20malaysia&f=false
http://ww2.publicbank.com.my/cnt_review46.html
Government action

By the way it is needed for government action in supporting the tourism sector, without government implementation of policy or action in develop the tourism it is impossible for the tourism to growth itself. To attract more foreign tourists, government is need to create some policy to strengthening the tourism, furthermore it government spending is also important so that the project that government planning can be successful to achieve. There is some action by the government in above such as:

1. VISIT MALAYSIA YEAR 2007

Tourism industry of Malaysia. Retrieved on October 12,2010 from http://www.thefinancialexpress-bd.com/2007/08/31/9636.html

This year, Malaysia’s focus will be on the Visit Malaysia Year (VMY) 2007, was is aimed at aggressively promoting Malaysia, increasing 4 tourist arrivals, as well as encouraging domestic tourism among Malaysians. Coincidentally, 2007 is also the year of Malaysia’s 50th independence. As such, the Visit Malaysia Year campaign is a timely event to celebrate Malaysia’s golden jubilee. It is an occasion to rejoice and to share with the world the unique qualities and virtues that have shaped Malaysia to be the country that it is today. The VMY 2007 campaign is expected to raise the awareness of foreign tourists to enable them to plan their holidays in Malaysia. For VMY 2007, the country has set a target to attract 20.1 million tourists.Overall, there are over 240 events, of which, 50 being major events and 5 as international mega events. All these events are presented in `One Golden Celebration`. A celebration that brings Malaysia to the world, and the world to Malaysia.

The first event of the year was the Visit Malaysia Year Grand Launch on 6 January by the Honourable Prime Minister of Malaysia in the presence 500 international media and trade representatives from all over the world. Highlight of the Grand Launch was the unveiling of the Eye on Malaysia, which is a 60-metre Ferris Wheel followed by the Flora Fest Parade, a spectacular display of floats dressed in all kinds of flowers found in Malaysia.The other mega events include the Malaysian International Aerospace Adventure, the International Fireworks Display, the Malaysian International Tattoo and the KL International Buskers Festival.

2. Malaysia My Second Home Programme

Malaysia My Second Home Programme .Retrieved on October 12, 2010 from http://www.mm2h.gov.my/

Malaysia My Second Home Programme is promoted by the Government of Malaysia to allow foreigners who fulfill certain criteria, to stay in Malaysia for as long as possible on a multiple-entry social visit pass. The Social Visit Pass is initially for a period of ten (10) years, and is renewable. It is open to citizens of countries recognised by Malaysia, regardless of race, religion, gender or age. The programme allows applicants to bring with them their spouses, parents and children. Foreign spouses of Malaysians and expatriates who wish to retire in Malaysia after expiry of their Employment Passes are also eligible to apply to stay in Malaysia on this programme. Applicants are allowed to bring their spouses, unmarried children below the age of 21 and parents above the age of 60 as dependants.

3. One Malaysia-Endless Experience

Tourism Malaysia launches ‘One Malaysia-Endless Experience’ campaign in New Delhi. Retrieved on October 12, 2010 from http://blog.drngyenyen.com/?p=412

The campaign was launched by Dato Sri Dr Ng Yen Yen, Tourism Minister, Malaysia in New Delhi. The packages have been made available to Indian travellers travelling to Kuala Lumpur, and other tourism destinations in Malaysia from five major Indian cities – Delhi, Mumbai, Chennai, Bengaluru and Hyderabad. The package is being offered by Tourism Malaysia in partnership with Malaysia Airlines and Malaysian hospitality partners.

As per the package, Indian travellers can avail a four-day/three-night package tour to Kuala Lumpur for Rs 17,000, comprising return airfare and accommodation. The travellers can also travel beyond Kuala Lumpur to destinations like Langkawi, Penang, Kota Kinabalu, Kuching, etc. for Rs 19,500 from five Indian cities. Through this promotional drive Tourism Malaysia is expecting to further enhance the sale of these destinations and products across all travel segments from India including ones like G3A (Golden 3rd Age); SSS (Super Smart Shoppers) and FET (Family Enrichment Tourism).

4. FABULOUS FOOD 1MALAYSIA FOOD TRAIL 2009

Ministry of Tourism Launches ‘Fabulous Food 1 Malaysia Food Trail 2009? Booklet- The Route To The Best Food in Malaysia. Retrieved on October 12, 2010 from http://www.tourismmalaysia.gov.my/corporate/mediacentre.asp?page=news_desk&news_id=468

The main objective for the Ministry to produce the “Fabulous Food 1Malaysia Food Trail 2009” booklet, a brainchild of YB Dato’ Dr. Sri Ng, to harness upon the attractions in the food sector and entrench them as outstanding products of Malaysia’s food tourism. The “Fabulous Food 1Malaysia Food Trail 2009” booklet features “10 Best” entries shortlisted out of the total 120 listings of restaurants, delicatessens and hawker stalls from the respective categories of the Nasi Lemak, Laksa and Meat Bone Tea. Among others, the listings were based on the quality of food, customer service and cleanliness. Since the launch of the website, over 25,658 fellow Malaysians and global foodies have joined the very tantalizing quest to investigate the rich diversity of Malaysian local food varieties frequented by patrons of all social levels who in turn recommended their findings in the website.

5. http://thestar.com.my/news/story.asp?file=/2009/10/24/budget2010/4968158&sec=budget2010. October 12

Based on the news from The Star on Saturday October 24, 2009 reported that by the way of aggressive and innovative measures to attract FDI, our country government will spending RM899mil in 2010 for the tourism industry. The Main planned to be implemented is including attracting more tourists from Britain, Japan, South Korea, Middle East, India and China to participate in the Malaysia My Second Home programme. However, attraction will be successful by upgrading the quality of infrastructure in tourism centers throughout the country, this is the most important such as ecotourism development and upgrading homestay facilities; and ensuring front liners are locals.

Recommendation

Recommendation to better improve the tourism industry to known by others country and attraction foreign tourist to generate our GDP will be identified after the full research has been completed.

The Ecotourism Development in Malaysia. Retrieved on October 12,2010 from http://www.apo-tokyo.org/gp/e_publi/gplinkeco/17chapter15.pdf

There are such ways to improve Malaysia ecotourism. As we know, we have many ecotourism place included Wildlife Protection Act, the National Park Act, the National Forestry Act, the Fisheries Act and the State Park Enactment (Pahang). These protected areas are gazetted under the various federal and state. The Department of Wildlife and National Parks, the Forestry Department, the Fisheries Department and the various

State Parks authorities have been responsible for managed these place.

First ways is ours tourism and travel agencies should be more creative to promoted ecotourism to attract more foreign tourist because government give many incentives to them. Creative means travel agencies should provide more packages for student, family, group and others. These packages will attract more tourists to visit Malaysia also attract local tourist. Local tourist actually more demand than foreign tourist because local tourists want different experience in the place they visit. Travel and tours agency also should use internet reservation to get more people use their services.

Next, government should provide more facilities in the ecotourism area and to go there. For example, access roads, jetties and some amenities. Every year government give budget to improve our transportation systems. For instance, government upgrading of Jalan Kuching-Sibu from Simpang Julau to Sibu Airport Interchange Phase I of the cost of RM176.5 million and the upgrading of Jalan Kuching-Sibu from Simpang Julau to Sibu Airport Interchange Phase II (RM10.3 million). Besides, governments have been providing funds to develop infrastructure facilities at various ecotourism destinations and RM 10 million was allocated between 1996 and 2000 to implement five ecotourism projects as pioneers

The other ways is this effort from government must support by local people and private sector. So the implementation will be easy and more successfully. Private sector should provide some funds, services and technical consultancy to help Malaysia’s government to attract more tourists local and foreign. Local communities can contribute to the employment, protecting the environment and shows a good behaviour.

The Positive Impact Of Tourism In Dubai Tourism Essay

There are more than 200 national economies involved in the competition of destination market and as of 2006 worlds governments have exceeded its expenditures US$1,480 billion to make their states as destination brand (Balakrishnan, 2008). This literature review aims to identify and examine the positive impact of the tourism in Dubai with especial perspective of hospitality industry. Historically Dubai is significant tourism destinations for world class comfort to tourists (Steiner, 2010) and tourism in Dubai has further impacted the hospitality industry in Dubai. It is reported that tourism is an integral part for economic growth of Dubai (Lee & Jain, 2009) as this industry accounts for 1.2 per cent of total GDP and the combined impact is expected to total 11.6 per cent in 2005 (Ryan & Stewart, 2009) and the development made in Dubai is helping the government to attract more tourist to travel to Dubai (Henderson, 2006). This study has aim to identify tourism as growing industry in Dubai while also discussing the increasing importance of the sector and its positive impact on the hospitality industry caused by increasing promotion of tourism.

The Importance of Growing Tourism Industry in Dubai
Tourism as an Industry

Tourism is comprised of individuals’ activities to travel and stay outside their usual permanent places for one consecutives year (Steiner, 2010). In the broader term the industry of tourism means all socio-economic activities that are directly or indirectly involves the provision of services to tourists (Henderson, 2006). According to the World Tourism Organization’s Standard Classification of Tourism Activities, different other sectors are also associated with the development of tourism industry including lodges, transportation means, food and beverage, culture and entertainment and finance (Ryan & Stewart, 2009).

Tourism Industry in Dubai

The latest report of World Travel and Tourism Council has highlighted Dubai as the most world-class destination for tourism and also reveals that the industry of tourism in Dubai has grown to 14 per cent annually (Stephenson & Knight, 2010). Over 100 tourism and leisure projects are underway and now the tourism sector accounts for almost a quarter of the Emirate’s annual GDP. To examine this figure there is need to evaluate the tourism industry in Dubai. Dubai is the capital city of the UAE and one of the fastest developing cities (Walker, 2009). With number of remarkable and outstanding tourists’ spots, Dubai has been the most popular destination for tourists. In addition, Dubai is also considered as hub of all tourism activities in Gulf while economy of Dubai majorly depends on tourism (Henderson, 2006). Since large number of tourists and travelers from different part of the world through Dubai for leisure purposes, this tendency of tourists has naturally led to increase the demand for the services of hospitality industry and providing different job opportunities in Dubai (Richard, 2008). However, the industry of tourism and hospitality is already well developed as a result of large number of travelers visiting the city the government is strategizing to more develop these industries (O’Connor, 2010). Moreover, the strategic implementation made by the government for the development of tourism has remarkably impacted the hospitality industry and this impact has been observed as positive (Weiermair & Mathies, 2004).

Development in the Tourism Industry in Dubai

The industry of tourism is an important part of Dubai’s economic growth as result of increase flow of foreign cash into the country (Boniface & Cooper, 2009). Dubai possesses a significant position in the world tourism and to maintain this position the government of Dubai has strategized to more develop and boost other agencies and industries related to tourism such as hospitality, banking and finance system and transportation (Marcus, 2010). The government realized that in order to reshape the industry the government has to signify the wholesome approach for development of Dubai (Henderson, 2006). To Walker (2009), the development of Dubai as tourist destination and business center has attracted the hospitality operators. Moreover, Dubai also allures the tourists for its shopping malls, architectural buildings and Islamic architecture, the government also focuses on the above sectors of the city so that it could maintain the sustainable interest and attention of the tourists for travelling. In the development of hospitality industry the hotels and resorts are developed as major part that helps to promote the tourism in Dubai (Eisen, 2008). The plan of Burj Dubai in Dubai has globalized its hospitality services by expanding its lodging brand globally to key destinations in the Middle East (Dunbar, 2009).

Impacts of Tourism in Hospitability Sector of Dubai
Social and Cultural impacts

It may be possible that tourism influences the social and cultural aspects of life in specific area depending on the strengths of cultural and religion. The relationship between the hospitality sector and the tourists can be considered as the main factor affecting a community as tourists may not be sensitive to domestic customers, traditions and standards. The positive impacts on the area include the benefits which include:

Domestic community can mingle with individuals from the different backgrounds with distinct lifestyles which might lead through the demonstration effect towards the development of enhanced lifestyles and implementations.

Wide range of cultural and social events available for domestic people which include exhibitions, entertainment etc.

Enhanced facilities for sports and leisure developed for the tourists which might be in use by domestic people

Encouraging the youth exchange programs, voluntary work overseas, etc.

Under the light of above key points, it can be said that Dubai is one of the best tourist destination (Stephenson, 2010) where the establishment of tourism has positive effects on social and cultural life of the region (Balakrishnan, 2008).

Economic Impacts

The main source to the success of Dubai is the ability and prediction of good opportunities, along with the avoided saturation of tourism industry by creating more beaches, tourist activities etc. The tourism in hospitality sector within Dubai is increasing at a faster pace without showing any sign of decline. The hospitality industry is helping in satisfying the demand of tourism in order to compete across the world effectively. The bulk of tourists are accounted for approximately twenty percent of hotel guests and during 2007, hospitality industry of Dubai received 92,328 tourists from China which was approximately a thirty five percent increase per year. The economic effect on the hospitality sector in tourism of Dubai includes the increased employment level (Sharpley, 2008) with the increasing development of hotels, increased revenue in terms of tourists’ arrivals in Dubai.

Environmental Impact

In most general terms, the environment has the significant and prominent effect on the tourism in hospitality industry within Dubai. There have been major hotel developments in Dubai which widely include the Palm, Dubai Tower, Burj al Arab hotel etc. Moreover, Dubai has evolved into the major shopping destination along with the Arab traditional culture which is intended to be expanded (Sharpley, 2008). The tourism within hospitality sector means to provide a comforting and soothing environment to the tourists while staying in hotels of Dubai. The planning structure of Dubai has been working on this perspective and brought various improvements in hospitality industry which attracts tourists on wide scale every year (Lee & Jain, 2009). The positive impacts on environment in Dubai within hospitality industry may include increased income for preservation of various facilities, encouraging the conservation of features etc. Moreover Dubai land is considered to be the largest theme park across the globe which is twice the size of Disney land existed in Florida.

Conclusion

This literature review examined the tourism industry in Dubai and found that with increasing rate of tourists the government of Dubai has taken initiations to more develop the sectors and industry associated with the tourism industry (O’Connor, 2010). Moreover, in the review it is found that hospitality industry is the most impacted sector and this impact has been observed as positive. Dubai offers tourists a fascinating adventure along with five-star leisure facilities, attractive beaches, Arabian hospitality and cultural blend of old and new cultures (Dubai, UNITED ARAB EMIRATES. 2005).

However, there are other sectors that provide growth to tourism but hospitality has become backbone of the tourism as mostly tourists are attracted traveling to Dubai due to its well developed and appealing hospitality. It is found that tourism has greatly affected social, cultural, economic and environment aspects of hospitality. However, the changes caused by constant development in the tourism has given new opportunity to different fields of life, development of hotels, shopping malls and others have expanded the Arab traditional culture. As a result of such development social and cultural life of Dubai is also impacted and due to increasing tourism domestic community gets an opportunity to mingle with people from different backgrounds. Since wide range of cultural and social events is arranged in Dubai it leaves a positive impact on the local people of Dubai. Moreover, increasing growth of tourism has also impacted the enhanced facilities for sports and leisure spots developed for tourists.

The Popularity Of Air Travel Tourism Essay

The Wright brothers penned their names down in history when they built the first airplane which flew for 12 seconds. Thirteen years later, in 1936; the first passenger aircraft was produced with a capacity of 21 passengers. Since then, commercial flying has become a reality. However, it was a harsh reality because only an elite group of rich people had access to this luxurious life. In 1971, the first low budget airline, American company Southwest was launched. With the introduction of budget airlines into the market, flying became available to people of every class in society. The demand for air travel skyrocketed and the industry flourished. Thus, it is safe to say that rather than causing harm to the environment by contributing to global warming, the industry brings huge benefits in economical and social aspects and its presence is very much needed and welcomed in the travel sector.

Throughout this essay, the term airline industry will be more commonly used than the term budget airlines as low cost airlines only represent a small fraction of the airline industry, not the whole industry. By looking at the bigger picture of the entire aviation industry, the impacts of the industry can be evaluated at a larger scale. Therefore, the overall impact of airlines on the environment and its benefits will be discussed rather than the effects of budget airlines alone. This essay will also focus on the airborne environment which comes more in contact with airline industry.

Beginning with the industrial revolution, air transport has gained popularity because it saves international travel time as transportation becomes a basic necessity. As a result, environmentalists argue that the airline industry no doubt highly contributes to carbon dioxide emission into the atmosphere as one of the fastest-growing sectors given the extra boost from budget airlines. The Environmental Protection Agency shows that in 1997, the U.S. aviation emitted carbon dioxide which was roughly comparable to the carbon emissions of certain industrialised countries (General Accounting Office 2000). Carbon dioxide gas is emitted as a by product of the burning of aviation fuel. As the main greenhouse gas, excessive amount of emissions cause global warming to rise at an alarming state. The Intergovernmental Panel on Climate Change (IPCC) predicts the worldwide temperature to increase from 34.7 to 40.1 degrees between 1990 and 2100 (Bowe, Hartley & O’Connor 2004). The increase in Earth’s temperature brings about a chain of events, such as ice sheets and glaciers thawing, sparking a rise in sea levels and successive coastal flooding. In addition, the occurrence of tropical infectious diseases might increase in moderate climates. On the other hand, it is affirmed by the International Air Transport Association (IATA) that the carbon dioxide vented by aircrafts actually only rationalise for a small 3.5 percent of the worldwide emission, even less by the budget carriers. This contrasts with 41 percent for other industrial sources and 23 percent for other transportation sources (General Accounting Office 2000). Moreover, aircraft experts are taking on the responsibility to minimise the negative impacts of aeroplanes. Giovanni Bisignani, director general of the IATA, claims commercial air travel has made much bigger steps in its environmental impact reduction than any other form of transport (Wastnage,J 2007), by using cleaner aircrafts, new fuels and introducing more sustainable technologies. Thus, the industry cannot be solely accountable for global warming.

On the contrary, airlines pose huge positive implications on the travel industry and economy as a whole. Low cost carriers pilot the industry to act as a catalyst for employment in other sectors such as tourism. A total of 7.7 million direct occupations in global tourism and 6.0 million indirect professions in sectors providing to tourism are estimated to be sustained by the spending of international tourists reaching by air, amounting to about USD 90 billion a year to global Gross Domestic Product (GDP) based on the Air Transport Action Group’s (ATAG) report in 2008. Just as air travel is a vital component of tourism, tourism is in turn essential for economic growth. For example, in Africa, 25% of all tourism careers, an estimated 1.5 million occupations are supported by overseas visitors arriving via air (ATAG 2008). Giovanni Bisignani states in 2005 that tourism directly accounts for up to 50% of GDP in Pacific Air Travel Association (PATA) countries, and in Maldives, the sector accounts for 80% of the economy. Hence, the sector holds a vital role in facilitating the growth of travel and tourism which are key factors in the increasingly globalised world economy.

From a different perspective, this essay also takes into consideration a key group of stakeholder in the travel industry, the tourists themselves. Based on ATAG’s 2008 report, “travel and tourism provide substantial consumer welfare and social benefits”. The existence of the air transport industry itself is a manifestation of consumer welfare where the demand to travel globally using a safe and fast mode of transportation is met. Looking beyond that, with budget airlines leading the way in making international travel readily accessible via cheaper tickets, a broader choice of holiday destinations are made available. As local standards of living improve, international air travel from India, China and other surfacing markets is raising swiftly (ATAG 2008). This means that tourists are no longer limited to regional holiday destinations. Travelling halfway around the globe becomes more common now than ever before. This provides freedom to travel and it facilitates the exchange of cultural and learning experiences. By being exposed to different cultures while abroad, many experiences are broadened while the understanding of other cultures increases. Both of these result in the improvement of quality of life and aid in better international integration. Moreover, the expansion of multicultural societies is supported when airlines, especially budget airlines provide an affordable mean for immigrants to visit their friends and family back home and vice versa. For that reason, inexpensive flights would ensure a raise in the quality of life.

As a whole, while budget airlines and airlines do contribute to many environmental issues, the percentage to involvement is relatively small and according to Philip Murray Condit, former CEO of Boeing, “it is the most environmentally friendly way to travel”. Comparatively, the airline sector provides jobs for millions resulting in the rise of global economy. Socially, airlines induce the popularity of international travel and enhance cultural knowledge in order to foster better intergovernmental ties. Overall, budget airlines as part of the industry plays an active role in the society, generating profitable gains for everyone while planning ahead to reduce its negative impacts. Bottom line, the airline industry, not forgetting the budget airlines are meant to stay for years to come.

(1111 words)

PEST Analysis of Genting Highlands

Genting Highlands, also known as Resort World Genting, was the idea of the late Tan Sri Lim Goh Tong. He wanted to create a holiday resort in Malaysia, 2000 feet above sea level, where one can experience cool weather and have a relaxing vacation amongst the nature. Today, Genting Highlands is a leading leisure and entertainment resort. It compromises of six hotels, a country and golf resort, two apartment blocks and a theme park, international shows, gaming experience, leisure cruising and meetings and conventions. Their vision is “to be a leading integrated resort operator in the world” (Genting Malaysia Berhad, 2011)

Genting Malaysia: http://www.gentingmalaysia.com/

Resort Word Genting: http://www.rwgenting.com/

Marketing Problem
Marketing Audit
External PEST
Political and Legal Environment

In 1965 when Tan Sri Lim Goh Tong purchased a mountainous land in between Selangor and Pahang there was an anomaly issue of the ownership title, one part of the land being leasehold and the other being freehold. Dato Harun Idris the Menteri Besar of Selangor at that time (politician) agreed to grant a freehold.

When one has a business in a country, the laws that are set have to be complied. In political and legal forces the laws that govern the corporations have an impact on decision making. Some of the most commonly used political strategies are constituency building, political action committee contribution, advocacy advertising, and coalition building.

Economic Environment

Here in Malaysia the economic climate has been quite sound. We have trade freedom, labour freedom, monetary freedom and high levels of fiscal independence. The highest corporate tax rate and the highest income tax rate are moderate. The tax revenue is low as a percentage of GDP. Inflation is very minimal and government does not alter market prices much with direct subsidies. The simple hire procedures with no minimum salary make the labour sector flexible and help businesses to stay competitive.

Social Environment

Customers have increasingly visited Genting Highlands as it was the first ever integrated resort. Globalisation has marked Malaysia on the globe and also increased more tourists to come over and spend their vacation in Genting Higlands. However times are becoming more challenging as new integrated theme parks are opening in Malaysia.

Technology Environment

Over the course of time the rate of change in terms of technology has moved to a rapid pace. Technology contributes directly to its competence in terms of substantially increases competitive levels as others may be better placed and have more sophisticated internal technology systems. Gentings Leisure and Hospitality also emphasizes technological facilities advancement. As mentioned by Mr. Andrew innovation is always encouraged in the theme parks bringing in new rides and adventure so as to not stagnate with the old school rides but keep adapting to deliver that experience of a lifetime. The Manager also mentioned that in terms of building customer relationship technology has evolved the strategies from analogue to digital. In terms of establishing a relationship between Genting and its customers, more mobile apps such as android or smartphone friendly websites are designed to cater to the customer’s convenience.

Supplier, Publics, Intermediaries, Customers and Competition (SPICC)
Suppliers

Most of the suppliers are from a local source. If only the supply is exhausted or the requirement can’t be fulfilled by a local vendor, then Genting looks for a foreign alternative. Even the live food stock for the restaurants and hotels in Genting Highland, they are purchased from a domestic vendor from the surrounding small business owners.

Publics

Genting Highlands provides abundance job opportunities, as per se there are 15000 employees working for Genting Berhad altogether. At least one person is said to be working for Gentings from the families of the neighbouring villages around Genting Highlands. Mr Andrew also mentioned that there are some avenues for the Orang Asli community. Help is being offered in the form of domestic aid and education aid.

Intermediaries

There are intermediaries such as the travel agencies and holiday package providers. They promote the leisure activities to the foreign and local market. Even the state tourism promotes the fun come holiday vacation at Genting Highlands.

Customers and Markets
Competition

As Gentings was the first evert integrated resort in Malaysia it did have much competition for years. Recently over the past 10 years many changes have occurred in terms of tourism in Malaysia which opens avenues for business to open more resorts and theme parks around the country. As a result few months ago Legoland opened up with its theme park and resort. Soon to come many more integrated resorts may be built so Genting Highlands has to renew its brand image to upkeep as a key player in this industry.

Relative Market Share

Genting Malaysia Berhad is in the cash cow sector. According to five year annual report summary, it shows that earnings before interest, tax, depreciation and amortization (ebitda) to be profitable as it increase from 2,024.2 Million (2010) to 2,330.2 (2011). Genting group Malaysia is considered to be in a matured market as it was operating since 1971which is still generating cash and making profits for the company. In the interview with Mr.Andrew, marketing manager of Genting Malaysia Berhad, he mentioned the Hotel is always occupied and customers need to do their bookings 2 to 3 weeks before visiting. From this it can be gathered that the Genting Malaysia berhad is continuously making money and he also mentioned that there is less investment needed in the company to be made to maintain its service. The investment made is only on the maintenance of the theme park, room service, renovation and refurbishment on the hotel which is going on from 1st October 2012 until the end of January 2013.

Competitors

The competitors of Genting Malaysia Berhad can be defined as any company that is in the similar industry. Genting Malaysia Berhad is into the Theme park and hotel business in Malaysia but also at the same time Genting faces competition from the Sunway Group Malaysia, Lego land and Mines Resort city.

Sunway lagoon and Sunway Resort

Sunway lagoon is a multi- park destination and into the theme park sector and one of the famous amusement park in Asia , with five division such water park, amusement park, extreme park, wildlife park, scream park (sunwaylagoon,2012). Together with Sunway lagoon attached with its own Sunway resort and spa five star hotel.

Lego Land

Lego Land recently opened in September 2012, and located in Johor, Malaysia. The size of the theme park is 76 acres (310,001 m2). Other park such as Legoland water theme park and hotels will be opening soon (Wikimedia foundation, 2012). The theme park has 40 interactive rides and 7 different theme park (legoland, 2012)

The Mines Resort City and Mines Wellness Hotel

Mines resort city has its own theme park named Mines wonderland and a Shopping Mall.The Mines wellness hotel is a five star hotel together the hotel is build with a man made beach and swimming lagoon.

Internal 5 Ms
Men (labour)

There are 7000 employees of Genting Theme Park. Some of the employees are Malaysians, and some others are from other countries. The employees of Genting Highland or Hotels must be trained before they actually do the work. The time for the training is depends on the job that the employees apply. For example, the employees who work in the front desk or entry level, they have to be trained for six months.

Money (finances)

According to Genting Malaysia Financial Statement in 2011, the company got RM 1,322.3 million profits. And the company total asset is RM 13,490.6.

Machinery (equipment)

Genting theme park has a ride that other competitor do not have, it is the Flying Coasters. The Flying Coasters is a unique hang-gliding roller coaster that mimics the sensation of flying (Resort World Genting).

Minutes (time)

Genting Highland Resort has been running for 47 years. Genting Highland has three parks, which are outdoor park, indoor ark, and Video Games Park. The time operation of those three theme parks has a little bit differentiation.

Outdoor Park

Indoor Park

Video Games Park

Monday – Friday

10 am – 6 pm

10 am – 12 am

9 am – 12 am

Saturday, Malaysia School Holiday, and Public Holiday

9 am – 10 pm

9 am – 1 am

8 am – 1am

Sunday and Malaysia Public Holiday

9 am – 6 pm

9 am – 12 am

8 am -12 am

Materials (factor of production)

Factor of production is an economic term to describe the inputs that are used in the production of goods or services in the attempt to make an economic profit (Investopedia Dictionary).

There are four factors of production:

Land
Labour

Land is all the natural resources used for production. Genting Highland resources it includes the land it self, 12,000 acres and 2,800 acres of land from the Pahang and Selangor State Government.

Each person has different level of skills. In Genting’s company, there are designers who design the hotels look, architectures, engineers, etc.

Capital
Entrepreneurship / Enterprise

A business capital can include, finance or investment for the business, machines, buildings, factories, etc.

The people who can organise the other three factors of production, which is Land, Labour, and Capital. The people are the managers who willing to take the risk and come up the innovatie idea to bring the company in the highest level of business success.

SWOT Analysis
Strengths

Genting Highlands is one of the big attractions especially to a foreigner who come to visit Malaysia. It is provides leisure and hospitality services, which comprise amusement, gaming hotel and entertainment. The strength of Genting Highlands is in great marketing programmed and strong brand image that can take advantage of the opportunity, which is to increase the tourist. Genting Highland also consider as a good location because it is near to everywhere and it takes like only less than one hours of driving away from Kuala Lumpur, the city centre of Malaysia.

In Genting Highlands, they have a five hotels at the resort which is genting hotel, highlands hotel, resort hotel, theme park hotel and first world hotel with a total about 10,000 hotel rooms and they are full house everyday. They are also including the genting convention centre for a meeting, any convention or exhibitions at the resort and also very famous with the casino. Especially during a night hours, we would never get bored because they still open the bar lounge, sports bar and also the safari so everyone can go and have fun in no time.

Weaknesses

As we know, Genting Highlands is a hill resort in Malaysia, and it is nestled on a mountain. So this can be effected by a global warming because it seems less showing because it is publics conscious issues towards the environment and especially when it is rain, so they need to wait or can play the indoor theme park only. It causes the problem to those who already bought the ticket with an outdoors theme park. Another benefits to educate the publics and make them feel confident with the environment on the harm of effect of global warming towards the Genting highlands. Especially, it would be a bad effect for those are coming for the first time and got no chance to play the outdoor theme park.

Opportunities

Most of the foreign Genting visitors come from Asia country such as Thailand, Singapore and China. The company more focus to improve the economic conditions of the market. Genting has also made further investments in other countries in developing its name as one of the international gambling and entertainment giant in the world.

Threats

After we have done with the research, we know that Genting can emphasize more on the uniqueness of having the best theme park and more excitement at a cool whether and can create something more interesting to the customers while having a weather problem. In the other hand, Genting also need to focus on their very close competitors because they are also faces increasing threats from gaming market in the region such as Macau and also in Singapore.

Market Assumptions
Marketing Missions/Values and Objectives
Marketing Strategy
Ansoff

Ansoff (1987) contends that ‘to survive and succeed in an industry, the firm must match the aggressiveness of its operating and strategic behaviours to the changeability of demand and opportunities in the marketplace’ (Thompson & Martin, 2006).

The Ansoff product/market growth matrix provides a simple way of generating four basic alternative directions for strategic development (Johnson, Scholes, & Whittington, 2008). Box A of Ansoff Matrix is an existing product with existing markets. Box B, the top right-hand one is a new product developed by the company with existing markets. Under the box A is box C, which is the existing products in the new markets. The last one is box D. In box D, what companies do is taking the full diversification, with altogether new markets and new products (Johnson, Scholes, & Whittington, 2008).

According to Andrew Leong, marketing manager of Genting group, Genting will have a new ride in anytime soon. The construction is on going. This means, Genting theme park developing a new product in the existing market (box B). He also mentioned that Genting is not just upgrading the theme park, sometimes they also improve the service and make it better. In the Ansoff Matrix, what Genting do is including in box A.

For the hotels, Andrew leong said, “By the time I do renovation in the first floor of the hotel done and it continue until the top floor, I will start to renovate in the first floor again”. From the explanation, the situation of the hotel business is include in box A. And it also can consider that Genting do an active continuously upgrading the business. They provide the best of the best what they can do for the customers and try to put their position ahead from other competitors.

In box A, it includes Market Penetration and Consolidation as the strategy companies used. Market Penetration is where an organisation gains market share (Johnson, Scholes, & Whittington, 2008).

While Product Development (Box B), involves thinking about how new products can meet customer needs more closely and outperform the products of competitors (Portkabin’s Case Studies).

Porters Generic Strategies

According to porter, strategies allow organizations to gain competitive advantage from three different bases: cost leadership, differentiation, and focus (David, 2009). Genting Malaysia Berhad can be categorized using the differentiation strategy.

Location

One of the uniqueness about Genting Malaysia Berhad is the location. The City of Entertainment is situated on the mountains called the Titiwangsa Mountains, which is on the border between Pahang and Selangor of Malaysia (Wikimedia foundation, 2012). Besides attracting Malaysia visitors Genting Highlands have attracted many people from various parts of the world; Marketing Manager Mr. Andrew has mentioned people from countries such as Dubai, Egypt, Saudi Arabia and Thailand, and the Philippines comes here to spend their holidays as it’s a beautiful place with great weather. Genting Highlands came up with a strategic idea by locating their entertainment destination in such area which is different from other competitors. Speaking of the weather, in Genting Highland since is located in the mountains area the weather temperature is not higher than 25 oC( Wikimedia Foundation ,2012) The weather can be described as amid cool misty mountains with spring-like weather year-round (rwgenting, 2012).

Hospitality and Service

Genting Malaysia Berhad has six hotels located in the mountains. The Maxims, Genting Hotel,Resort Hotels,Theme Park hotel, First World hotel and Awana Genting Highlands (rwgenting,2012). From here we can see that Genting Malaysia Berhad has gain its competitive advantage that no Hotels in Malaysia has come up with this strategic and secondly The First World Hotel is the largest hotel in Malaysia and 4th largest in the world with 6,118 rooms/suites available (Wikimedia foundation, 2012). There are few awards that Genting Malaysia Berhad has received this year and one of them are highest profit growth company under the trading/Services, Hotels, IPC and Technology Sectors category, awarded by the edge billion ringgit club. Last year they have also won Industry Excellence Award-Hotel Sector 2010/2011 by BASIS Publications House Sdn & Malaysia National news Agency (Bernama) (genting, 2011)

Theme parks and Entertainment

On the other side, Genting Malaysia Berhad has also gained its competitive advantage from the wide range of games and entertainment offered in Genting Highlands, the space they have provided for games only is over 200,000 square feet. Genting Malaysia Berhad is also known to be upgrading new and latest games for their theme parks that make them distinctive between their competitors. Genting Malaysia Berhad has recently invested in the new Snow World, the biggest winter wonderland in Malaysia with space area of 22.8K square feet and the one and only thrill game in Malaysia, the 4D Motion Masters (rwgenting, 2012).

In other ways to attract customers Genting has also held events for awards ceremonies such as Iffa Awards, Zee Cine Awards, Lux Style Awards and MTV Asia Awards (Wikimedia foundation, 2012). Mr. Andrew also said that he is indirectly marketing the Genting Malaysia Berhad through these ceremonies by having satellite to enable people in other countries to watch the award ceremonies LIVE.

Value Proposition

Their vision is ‘to be leading leisure, hospitality and entertainment corporation in the world’, (Annual Report 2008). Similar to their vision statement, their value proposition is to deliver the best of service to their customers especially their valued customers.

The Gentings Marketing Manager Mr.Andrew said that they take personal care to acknowledge the needs of their customers in order to build a long term relationship with them. He emphasized that they are looking at a very ‘friendly relationship’.

Digitalization has altogether made that very possible as their personal invites to events are sent out via emails, texts and there is a constant immediate response activity between the company and customers. The accommodation for valued customers is prepared to their personal interest and preferences in terms of food and beverages and other services.

As the resort is set out on the mountain with nature and a pleasurable weather, certain group activities are held in the midst of the rainforest or the cliff top overlooking an astounding view. Imagine having a corporate team’s outdoor activities with the tranquil sounds of nature, the scents and fragrance of flora and sometimes one may spot eagles, hornbills and other birds of paradise just cruising through the mountainous terrain. These are some of the customer valued moments that one may encounter in Genting, utmost exhilarating experience to those who hail from the hustle and bustle of the city lifestyle.

Directional Policy

Genting Highlands operates in two segments and they are: Leisure and hospitality, which includes the gaming, hotel, theme park, tours and travel, related to the bnty

Size of the Segment- The number of the customer in Genting Highlands are large. They are in too many category that you can see in the graph below :

Share Market – In this company, the Genting Highlands group has much brunch such as Singapore, because it is one of the major casino resorts, and also in Macau, India, New York and Australia and other more country. These are one of the strategies because it would better luck in the casino and healthy visitor arrivals to boost profits at the resort or any hotel in those countries. At the same time, they can promote and tell to the tourist that they can also travel in the same places but in other countries.

Current Market Share – Genting Company have investment for the racetrack in between US$70S million and US$730million based on US$380 million with the license fee and between US$325 million and US$350 million capital expenditure programmed. The US$250 million can be used to directly offset the capital expenditure, and the company’s net will be between US$455 million and US$480 million. The Maybank in Malaysia analyst said that it was a mere 3% earnings per share accretion which would give a low 6% return on equity on the intended multi billion ringgit investment in resort in New York. So we can see that the current market of Genting company is not focusing only on the one in Malaysia, or one country but they are very active in other countries also. The pretax profit from power increased 3 percent million ringgit on a higher tariffs in Malaysia and China, so at least they can cover whatever they have loss.

Profit Lift – The higher revenue was recorded at the group non-leisure divisions, particularly the plantation. For the plantation revenue, it is 53.8% owned the Asiatic Development amounted to RM249.50 million or the higher 93% higher RM 129 million a year earlier. The plantation company also achieved a higher crude palm oil and the selling price of RM3,403 starting from January to March against RM1,927 per tonne a year.

Marketing
Product
Price
Place
Promotion
People
Processes
Physical evidence
Budgets
Conclusion

The Phi Phi Islands

The Phi Phi Islands are situated in Thailand, between the large island of Phuket and the western coast of the mainland. It is consisted by group of islands such as Phi Phi Don, Phi Phi Lae, Bidanok, Bida Nai, Yoong, Pai, the largest of which is named Koh Phi Phi Don, the only one with permanent inhabitants on. As a scene of a British-American film ‘The Beach‘ in 2000, this island came to a worldwide tourist attraction. Unfortunately it was trampled by the Indian Ocean Tsunami on December 2004, when almost every infrastructure on the island is destroyed. Till now, most of this has been restored and reopened to tourists all over the world.

As established a national park of Thailand in 1983, the islands feature beaches and limpid sea water are under the protection of local government. Tourism on Phi Phi, like the rest part of Krabi province, has developed only very recent years. It was so natural that only the most adventurous visited this island staying in only the most basic accommodation in the early 1990s. Nowadays, however, this island is becoming one of the major destinations for travellers in Krabi. Compared to other islands nearby, Phi Phi islands are still highly less exploded, where no road on the largest island while the others are completely free of human inhabitants. Hence visitors would enjoy their casual vacation without hustle and bustle. Based on its idyllic tourism resource, hiking, snorkelling and diving are the activities most highly recommended by every tourism agency company. Meanwhile fishing, rock climbing and cliff jumping are enjoyed among their specific participants.

Tourism System Identification

Before starting to write a management plan, it is necessary to identify resources of main destination. Resources include natural resources, culture, capital and organizations. Natural resources are climate, water, geography and scenery. Culture is about historic sites, cuisine, religion, local celebrities. Capital includes infrastructure, transportation and financing. Organizations are including public and private sectors.

Natural resources

O Weather

Phi Phi islands are located between the Pacific and the Indian. It is located about 50 km from Phuket. Because of its location, the weather is around 24°C to 32°C year round. From November to March is the best time to visit the island. However, local people enjoy from June to August. The reason is the weather is good and there are less people or tourists in famous sites.

O Water and Geography

In 1998, over 150,000 tourists visited Phi Phi islands and most of them are foreigners (Seenprachwong, 2001) because the Phi Phi has 3S. These are Sun, Sand and Sea. The sea is very beautiful and clean so that it is famous for scuba diving and swimming. The island is composed by limestone. Hence, it has a significant view of reefs. People even can see it clearly under the water. Moreover, in the south-east of Phi Phi Lay, there is a place called Viking Cave. The cave is full of wall paintings. Most paintings are elephants and boats. It is shown that people has lived in Phi Phi Island long time ago.

Phi Phi Don is the biggest island. In the north of this island, there is called Laem Tong. It is a best place for scuba diving. The plentiful, various marine ecology is the most important reason. Beaches such as Ao Lodalum and Ao Ton Sai are also good places for tourists to have a relax moment in Phi Phi.

O Scenery

As this report mentioned before, Phi Phi is part of National Park in 1983. In 1990s there are more and more people came to Phi Phi Islands. There are two reasons. The first is that it is near to Phuket. When Phuket is crowded by tourists, some people will come to Phi Phi for enjoying a relaxing and quiet time. The second reason is that the island, Phi Phi Lay is the scene of the movie “The Beach”. This place is Maya Bay. Some of tourists will come here to have sightseeing and have an adventure to experience sceneries of the movie.

Culture

Phi Phi island is belonged to Krabi Province. The population of Krabi is about 458,000 in 2000. 60 percent of people are Buddhists. 40 percent are Muslims. It makes the place with plenty of events. For example, there is a celebration called “Songkran Festival” during the Thai New Year. People will celebrate by visiting temples, sprinkling water on Buddha images for showing respects to Buddha, and sprinkling water on each other’s hands for wishing good luck. However, it becomes a water fight in recent years. Everyone is crazy to pull water on each other, no matter friends, strangers, or tourists. There is no exception that people will not get wet on that day.

The report has mentioned there is a Viking cave in Phi Phi Lay. The cave is full of ancient paintings. It is a place to discover ancient history. Because paintings include many kinds of boats, Chinese boats and European boats, this place might be a transfer harbour of trade or a shelter for mariners from storms.

Most of hotels and restaurants are in Tonsai. The famous cuisine in Tosai is seafood. People sell fresh seafood which is caught in the morning to attract tourists. After sun sinks into the sea, many nightclubs, bars are lightening up. Some restaurants only open in the night.

Capital

O Infrastructure

Since 1990, the tourism development makes this place more and more crowded. This development lets the environment in danger. When the movie “The Beach” filmed here, the company destroyed the environment by cutting down trees and planted coconut trees, building villas. This made a huge impact while tsunami hit Phi Phi islands in 2004. Most of buildings collapsed, around 70 percent. Thai government even prohibited people go to the island. After July, 2005, most buildings were rebuilt by government and about 300 shops and events started again.

After this natural disaster, Thai government started to plant trees which were big enough to reduce damages by natural disasters. Also, they proposed an agenda to protect local environment by limiting the development of hotels and setting up the limitation of tourists. However, local people were against this proposal. There were near 1500 hotels and restaurants opened again in the end of 2005.

Tonsai is the main place of tourists. There is a tourist information centre. There are few banks in Tonsai which is located in Phi Phi Don. However, there are no banks or ATMs on the east coast. People only can change or withdraw money here.

O Transportations

Phi Phi is near to Phuket and Krabi, only 50 km. There are two ways to go to Phi Phi. The first vehicle is ferries. People can take ferry form Phuket or Krabi. It takes 90 minutes. Moreover, people can travel by ferries with their cars. However, it only has two ferries each day. The other option is by speedboats. Companies are private. There are some speedboats companies to choose. It is more flexible then taking ferries. People can even get to their chosen resorts to save more time.

The inner roads of islands are small. The island is small, about 28000 km?. Hence, the most famous vehicle which people can use is bicycle.

Organizations

O Public

The number of tourists is increasing year by year. It was 2.5 million in 1981, and 11 million in 1993 to the national parkas. Because of this, the government revises laws year by year to solve the environmental problems. Hence, the Thai government had a proclamation of the Enhancement and Conservation of the National Environmental Quality Act. Of B.E. 2535 (1992). This Act is about prescribing how to manage, plan and maintain the environmental quality. There are some features of this Act, such as the polluter pays principles, designation of environmental conservation and protection zone, pollution control zone and special working group. Besides, The Tourism Authority of Thailand (TAT) had an event which could awake people’s awareness of environmental conservation. The authority used many ways to tell people how to protect environment, such as media, TAT’s publications and news. TAT also trained youth people to have knowledge of conservation. There were some campaigns which were held in tourist destinations calling people from every community to clean destinations, such as “Beautiful Phuket” project.

O Tsunami Warning System

Tsunami warning system is established in 1949. It is a system which can predict where tsunami happens and warn people to reduce damages. There are 26 countries and states joining the system. Thailand is one of members. However, before 2004, there is no detection system in west coasts of Thailand. That is one reason why Puket and Phi Phi Island had a huge damage. After this, the government set up the system in west coasts. In last year, there is about 14.09 million tourists from everywhere to Thailand.

O Private

After tsunami hit Phi Phi Island, a resident in Phi Phi gathered local Thais and foreign volunteers to help people to live. The group was called “Hi Phi Phi”. First, they cleaned up Phi Phi Islands. Then, they help local people to repaint houses, hotels and replant trees. They were essentials and hopes for restaurants, bars and guesthouses in Phi Phi Island to support their life. Now, their mission is complete. The group is trying to help local people for setting up charities. Charities can assist people to reconstruction and take care of orphans in a long-term.

Phi Phi Island is the renowned and alluring tourism destination in Thailand and in particular famous for its diversity of diving reefs and habitats. The regular tour activities of phi phi island include scene watching, fishing, diving, rock- climbing, sea kayaking and spas.

Management Plan

Ao Nang Tourism Strategy Steering Committee (ATSSC) is the regional institution based on Phi Phi Island and specific in exploring new tourism attractions; promote the resorts and public the up-to -date tourism information. ATSSC is the leader in achieving a sustainable tourism destination by balancing the economic profits and environmental, local cultural value in a regional and global context. The main target of the committee in 2010 is to project the “Phi Phi Island Tourism Development Program 2010”.

Objectives

First, combining the amazing natural resources and unique local cultures to foster the tourism industry as a viable sector of local economy(Stynes,D & O’Halloran,C,1987); to position the Phi Phi Island as the preferred four-season tourism and sports activities destination and build a recognizable even yearning image of Phi Phi Island among the travellers around the world.

Second, to encourage marketing initiatives that based on the existing tourism resources and comparative advantages to promote tourism development. On the premise of not ruining environment, the committee and local communities try to explore new activities to attract more staying visitors through promotion and provision of visitor infrastructures, tour services and characteristic events.

Third, to ensure the program is the well-managed process (D. Stynes & C. O’Halloran, 1987), keeping the tourism development with the carrying capabilities of the host community, balancing the needs of the travellers and needs of the local residence. The locals which live in the prime tourism location have great impact on the tourism development. One of the key objectives of the program is to gain a greater level of acceptance and support of local people, teach the locals to understand the impacts of tourism on local economy as well as to facilitate efforts to upgrade the quality of service, amenities and attractions.

Tourism is the pillar industry in Phi Phi Island, the committee aims to create more job opportunities and foster the investment through the program so as to enhance the viability and sustainability of local economy.

Tourism development is a systematic project which requires corporation among economic development agencies, the government representatives and tourism agencies(D. Stynes & C. O’Halloran,1987). One aim of the program is to gain genuine willingness to promote greater cooperation as well as to share responsibilities among different social sectors to facilitate the feasibility of the objectives and achieve the best results.

AlternativesGeneration

To generate tourism development alternatives requires some integrated analysis of local resources and demands of visitors. The committee present three tourism development plans as below:

O International Water Sports Centre:

Phi Phi Island is the most attractive scuba diving destination in Thailand because its tranquility privacy and its bespoke diving pier.(McGeown K,2005) The uniqueness of diving in Phi Phi Island compare to other islands in Krabi province are the amazing limestone cliffs drastically straight jutting out of sea and down to the sea as well as its diversity of diving reefs and habitats. On the basis of advantaged natural resources, the committee schemes to build Phi Phi Island as the world renowned Water Sports Centre (WSC scheme) covers from diving, snorkelling to sea kayaking.

O Wedding Paradise:

Phi Phi Island is the delightful place that full of cultural flavor and receives much exposure from Hollywood movies. The Maya Bay is the original setting place of love movie—“The Beach” starred Leonardo Di Caprio and “The man with golden gun” with James Bond. The remarkable natural scenery not only attracts the big names, the alluring local culture also fascinates the new couples and honeymooners around the world.

Infinite business opportunities hide in the pristine beach and crystal clear water, the ATSSC committee projects a theme tour that target on the young people, in particular the young couple to cater for the weddings and honeymoon services. This proposition will not only attract more staying visitors, but also drive development of related industries such as hotels, restaurants and bars and ferry industries.

O Ultimate Wellness Sanctuary:

The Phi Phi’s natural beauty is a large chunk of allure that attracts visitors from all ages. The path behind the Tonsai Village is the ideal position to view the classic landscape, and the long beach is super excellent for the view of sun rise and sun set. After one day’ trip, having an energy-enriching treatment is the fantastic enjoyable finish. Phi Phi Island is one of the origins of Thai Spa due to its rich natural materials include flower extracts, plants oils, sea weeds and fish-roe. The committee proposes to upgrade the spa treatment on Phi Phi Island to an upper class on the basis of pure natural resources and traditional massages. Transform the spa industry from the tourism supporting business to the core local industry.

Alternatives Evaluation

It is important to evaluate the tourism development alternatives from the feasibility analysis and impact analysis with the “Benefits and Cost” approach which link the tourism activities with the stability of local economy, the sensitivity of environment and social structure (Walsh, R.G, 1985). The tourism development program impact on Phi Phi Island as below:

Impact on local government: local government takes the major responsibilities to provide the infrastructures and services that key to tourism development. Developing the new tourism project can push government to ensure the carrying capacities, infrastructures that to meet the anticipated demands. Phi Phi Island has rich storage of natural resources and its tourism has developed more than two decades, in particular the diving industry has grown maturely. The new tourism project will reduces the capital pressure of government and increase the government revenue through charges, sales and taxes. (Stynes, D.J, 2004)

Impact on local business: The tourism development can directly serve the community benefit and drive related industries. The diving centre can attract more divers that stimulate the development of local transportation; the wedding services drive the growth of flower planting and the spa industry generate more job opportunities for skilled locals. However, the key point for tourism development is the more “self-sufficient” the community is, the better the tourism impact. (Stynes,D.J, 2004) For example, although Phi Phi Island has the fantastic diving sites, the necessary diving equipments are mostly imported from U.S, Europe and Australia. If these products are bought to mush from outside, the large amount of tourist spending will leak out of the local economy.

Impact on environment and residence: The quality of environment and life may go up or down depends on the way of tourism development. (D. Stynes & C. O’Halloran,1987) Developing Tourism may generate more job opportunities and increase revenue as well providing more retailers, hotels and restaurants; however, from the other hand, it also mean the higher living cost, busier traffic and higher tax, and the possibilities of environmental damage. (D. Stynes & C. O’Halloran,1987) In addition, tourism is the season-sensitive industry, and tourism work are basically in service sector and most are seasonal, part-time and low wage. The local government and tourism committee should balance the benefit and cost of tourism development and make a sustainable and strategically tourism development plan.

Tourism Development Decision

Tourism development plan should consider the relative roles of social sectors and involve a series of decisions. The ATSSC project the tourism program from four aspects.

Segmentation: Phi Phi Island is the alluring destination full of natural resorts and cultural mystery that attract the customers from all age groups all over the world. The target market of new tourism program is more precise based on the demographics and interests groups. Phi Phi Island is famous for its diving and sports, the committee aim to build the Phi Phi Island as the paradise of young people who love sports and beauty and are keen to spend indelible holiday in the pearl of Andaman Sea (Xinhua,2006).

Place: The destinations of Phi Phi Island program include the Phi Phi Don, Phi Phi Lee and the group islands. The key to perfect the local tourism is to regulate and improve the transportations among the different diving sites and attractions by combining the ferries, fast boat with the traditional boats as the uniqueness of local tourism.

Upgrade the local attractiveness:

O Diving:

The Phi Phi Island will offer the remarkable variety of diving possibilities to different degrees of divers from beginners to expertise. The local diving club will provide four-hour “Discover Scuba Diving” to the beginners that introduce the basic skills, the equipment instructions and accompany the divers all the time to experience the beauty of white coral bush. For the divers who want to be certificated divers, the club will advise them to join the “Dive the globe” program to take further experience in the most popular diving site— the Ko Bida Nok to appreciate huge garden of star corals and incredible beauty of anemones as well to play with the clown fish. For the certificated divers and PADI divers, the club tailors the special activities and guides the divers in small groups in speedboat and long tail boat to experience the specialty dives. (Udomsak,S,2003)

O Snorkeling and Sea Kayaking:

There are abundant coral reefs systems around Maya Bay, Pi Leh Bay and Bamboo Island that fantastic for snorkeling. Kayaking some uninhabited beaches and Viking caves in other islands is also the glorious alternative to the adventure potentials and addition to the overall water activities.

O Wedding and honeymoon service:

No one can reject the wedding with serenaded by sea gull and waves on a tropical pristine beach, massaged by soft sands and warm water from Andaman Sea. The tourism committee closely connected with the local premium hotels will offer one-step wedding services with world-class hospitable residences, fresh and colorful flowers and lovely weather. There are variety wedding package can be chose, from economic to luxury all guarantee to leave you the scared and memorable wedding.

O Ultimate pampering spa:

On Phi Phi Island, the visitors can experience the authentic Thai style spa in the atmosphere of tranquility. Phi Phi Island has its favourable natural advantage that has a rich storage of natural material, however, the massage parlours lack the unified standards and regulations to ensure the quality of service. The committee projects a training program for all the massage parlours on Phi Phi Island include the security check of environment, quality check of massage products, the certification of skill workers; the program does not mean to standardization of the spa service, on the contrary, the committee encourage the massage parlours to offer the unique services on the basis of security.

Expected results

The program will be launched on May, 2010. In the initial period, the committee and local government will focus on completing the local infrastructures and improving the carrying capacities to satisfy the increasing demand of anticipated visitors. With the international water sports centre completed, the committee anticipates Phi Phi Island will become the key all-round tourism destination in Andaman Sea.

Tourism is a systematic industry, the committee hope to take advantage of new round tourism development program to drive speed growth of local service business, transportation industry, generate more working opportunities as well to build the goodwill image of Phi Phi Island around the world.

Sustainable Development

Considering the graceful scenery given by earth, it is absolutely a competitive advantage for their tourism industry. However, small island ecosystem is less complicated hence fragile, even slightly changes may cause the collapse the whole food chain on this island. Without mentioning the careless visitors from every corner of the world, the most careful travellers would leave their trail by hiking, diving, or even simply breathing. For example, a new exploring route through jungle might threaten the small animals feeding on bugs and worms, would directly cause the drastically rise of natural enemies to plants. Under the circumstances of spices singularity of small ecosystem, such change is fatal.

Then how to protect the environment while making fully use of its natural resources is the question facing to authority. First of all, environmental protection awareness should be engraved on everyone’s mind. There should be consideration of environment protecting details through every step of development. From raw materials of building infrastructure to conspicuous signs at which remind travellers and even emission control of transportation, are basically demand. Second, accompany with the increasing tourism industry, a comparative rise of local inhabitant is a vital strike on ecosystem. Instead of restricting people moving onto the small island, it is wisely for authority to encourage local resident moving out, meanwhile providing more convenient transport. At last, there should be a visitor quantity control system. Providing different promotion and differentiating events, to avoid a capacity overload, which would lower the customer satisfactory and even lead to environment disruption. Apparently, there would be a conflict between sustainable development and profit maximization, however, it refers to improve reasonably and continuously.

Conclusion

Based on the identification of Phi Phi Island tourism system from variety resources including natural, culture, capital and organizations, this report set up series of objectives. In order to fulfil fostering the tourism industry with a combination of natural resources and local culture, encouraging promotion on existing tourist activities, and developing local economy through providing more job opportunities and attracting investment, several alternatives were generated. But these alternatives may influence the stability of local economy and environment. After evaluation of the impacts on different aspects from those choices, this plan made appropriate modifications to accomplish goal.

In the end, a successful alternative requires thoroughly resources analysing and impacts predicting with a sustainable implementation, so that achieve the initial objectives.

The Philippine Environmental Policy

Two of the most general environmental laws are: Presidential Decree No.1151 known as The Philippine Environmental Policy and Presidential Decree 1152 known as The Philippine Environmental Code. Both laws were made during the reign of the late president, Ferdinand Marcos. The Presidential Decree No. 1151 aims to preserve natural sceneries and natural resources without restricting technological and industrial growth of the Philippines. It stated in section one of this given Presidential Decree that the goal of this Policy is to create a community that can develop, and enhance its economy without jeopardizing or sacrificing stability of the natural environment. It is also stated in section two under the same Presidential Decree that the government and other private organization should encourage and promote preservation of historic and cultural aspects of the Filipino heritage. The healths of individuals living within the area of Philippines are also being considered in this Presidential Decree. It is the right of everyone to have a healthy environment; therefore, everyone is also responsible in preserving the country’s environment.

In the Presidential Decree No. 1152 or known as The Philippine Environment Code are several sections that set standards, measures and proper management of the country’s natural resources, and other environmental aspects. Under Air Quality Management, Title one of this Presidential Decree are thirteen sections that focuses generally on air quality. Smoke emission can be arguably considered as the number one cause of air pollution and in section four under Air Quality Management, it is stated that there should be a national emission standards that shall be met by every industry and by every single person residing within the country. Noise pollution is also categorized to air pollution because sound waves travels through air; and still under Air Quality Management of the Philippine Environmental, sections four and five tackles the Community Noise Standards and Standards for Noise-Producing Equipment respectively. Both sections are requiring standards to minimize noise levels. There are several agencies responsible in enforcing these standards, and these are the National Pollution Control Commission, Land Transportation Commission and other government and non-government agencies concerned. Under this Presidential Decree is Title two which is the Water Quality Management, are the classification of Philippine Waters, where basic information about a certain body of water are taken into consideration for it to be classified; establishment of water quality standards, where the National Pollution Control Commission prescribes guidelines given by the National Environment Protection Council; upgrading of water quality, Clean up operations, and water quality monitoring and surveillance, where government agencies responsible shall monitor water quality in the country. Title three of this decree is the Land Use, the purpose of this title is encouraging conservation of land resources and to prevent imbalance in the environment. In section twenty three of this Presidential Decree, the national land use scheme includes: scientific land inventory and classification, determination of land uses, adaptability of land, method of identification of areas and exercising control by government agencies over use of land, system of controls and regulations regarding the possible sources of pollution and a periodic revisions and updating of national land use scheme.

As the demand for the quantity of a product or service gets higher in every industry, the demand for natural resources also goes up. The required raw materials by indutries are already causing damage to natural areas, and make the scarcity level for natural resources extremely high. The Natural Resources Management and Conservation under Presidential Decree 1152, aims to give the basic management and conservation of the Philippines’ natural resources. It is in this chapter that the government shall implement a system of preservation and conservation of wildlife resources and aquatic resources within the country’s area; where participation and contribution of citizens are highly encouraged. In addition, the conservation of forest resources is integrated to the system of exploitation, where the system includes regulating the selling of threatened forest resources. It is in this chapter that conservation of other natural resources like, energy sources, surface ground waters, and mineral resources.

It is in the same Presidential Decree where proper waste management is discussed. It is the Title Five or Waste management, and it aims to promote recovery, recycling and re-use of wastes to maintain the stability of the environment. In Section forty three of this Presidential Decree, waste management programs are discussed, these programs implies to all provinces, cities and municipalities. It is the responsibility of the Department of Local Government and Community Development to formulate and set guidelines for the proper waste management in their respective areas. All programs will include: an orderly system, provision that the program will not be a source of pollution of any kind and a provision for revisions to achieve effectively. Proper disposal area of these wastes is also tackled in the title, where the location shall follow the existing zoning land use standards and pollution control regulations.

The significance of acquiring knowledge regarding the environmental laws of the Philippines prior to entering the industry is under rated by most of the students. As future members of the hospitality and tourism industry, it is very essential to learn and be equipped with the knowledge of these environmental laws, because natural resources are essential to any industry. Therefore, learning how to preserve and retain these natural resources is crucial to us students. The hospitality and tourism management students are highly affected by these laws to be aware of current environmental concerns, and be knowledgeable on the different rules and regulations that can be applied in the future whether as employees or employers. These laws are important as we plan to create and form our own businesses especially to our industry which greatly relies on the resources available in nature. For Travel and Tourism Management students, these laws are their guide lines in conducting tourism destination plan development, wherein sites and destinations are analyzed and knowing the prohibitions and regulations for the certain area is very imperative. For Hotel, Resort and Restaurant Managements students, the importance of these laws is as important as it is to the Travel and Tourism Management students. These laws provide regulations as to how hotels, restaurant and other similar establishments could promote and apply rightful acts in nurturing the Philippinesaˆ™ natural resources. These laws also sets the standard on how the establishment operations would work without harming and creating imbalance in the environment, but rather retaining its value and even enhancing it.

The hospitality and tourism nowadays may be referred as one industry and is currently considered as the world’s fastest growing industry. It is a collection of separate industries that can stand on their own but complements each other. It is subdivided into several industries like lodging, transportation, food, recreations and other industries concerned. Like any other industry in this country of Philippines, the hospitality and tourism industry has its fair share of responsibility in protecting and preserving the country’s natural resources; and taking part in the improvement of current environmental concerns while sustaining economic growth.

The people in the industry can start their roles in the improvement of the country’s environmental issues by reading and being knowledgeable and educated about the current environmental laws of the Philippines. Transportation, one of the sub-industries under hospitality and tourism, can help in the issue of air pollution through being responsible with the smoke they emit during the business operations. Operators and drivers of public vehicles, and travel agency owned vehicles like tour buses and vans should always check and maintain proper conditioning of their vehicles to avoid excessive emission of smoke or smoke belching. They can also adapt to the current trend of using low fuel consuming vehicles, electric powered vehicles that don’t emit smoke and other existing technologies that are dedicated to decrease or extinguish smoke emissions of vehicles. Airlines can also help the fight against air pollution through meeting the standards of the National Pollution Control Commission and Civil Aeronautics Administration regarding the harmful effects of aircraft emissions, sonic booms and noise pollution to the environment.

Hoteliers, restaurant owners and other proprietors planning to build and start a business should comply with the rules and regulations of the Department of Environment, and Natural Resources if any tree will be cut upon the construction of the establishment. They should be responsible in planting more trees that would act as replacements for the trees that would be cut. Restaurants or any establishment that offers food should also be aware of what they serve to their guests. By not offering dishes or goods made of threatened or endangered species, they are already helping in protecting the wild life. Through offering and patronizing organic ingredients, food establishments can already protect the lands or soil of an area. This can eventually have an impact or can lessen the use of artificial fertilizers and pesticides that can greatly affect the fertility and health of the soil.

Proper waste management should also be exercised by hospitality and tourism establishments. Through segregation of wastes or garbage can hugely and positively affect problem in wastes. Food establishments can also decrease the usage of disposable utensils, plates and replace those with reusable things necessary to the business operations. Recycling of garbages is also a good way of waste management. Establishments may use their garbages to create something useful to their operations. Patronizing products that have chemically altered compositions that makes them degradable like the technology used on plastic bags and other plastic products that causes these products decompose faster compared to the average decomposition time of ordinary plastic products.

One of the trends nowadays in the tourism scene is the eco-tourism, this focuses on promoting ecological preservation while enjoying the beauty of nature. The emerging market of tourists who patronizes eco-tourism means the industry is using its influence and marketing strategy to promote tourism and preservation of natural resources at the same time. Through eco-tourism, natural resources are being preserved as well with the income generated by this trend.

The Perception Of Nepal By Tourists Tourism Essay

Bounded by the lofty heights of the Himalayas, Nepal is a country of eternal beauty and attraction. It is a land of interesting cultures, ancient history and indigenous people, picturesque scenery and some of the greatest walking on earth. It is universally known for the highest mountain peak of the world, Mount Everest that stands tall at 8848 meters. Nepal tourism notifies about places to visit in Nepal, Lumbini; famous for the birthplace of Gautam Buddha who laid the foundation of Buddhism in the country. Having rich traditions of art, historical sites, customs, culture and heritage, Kathmandu, the capital city of Nepal is a treasure house of ancient art and culture.

Different article, Books, international publication and organization has mentioned that, Nepal is one of the most visited travel destination in South Asia. A report published by Lonely Planet names top ten destinations for 2010, Nepal is one the best destination including El Salvador, Germany, Greece, Malaysia, Morocco, New Zealand, Portugal, Suriname and USA [1] . Similarly, Magazine Current Issue December 2009/ January 2010 published by BBC, National Geography, had searched 200 top-rated travel destinations of the world and selected the best 25 destinations for 2010. Nepal is one of the best destinations out of 25 [2] .

Reactions of residents concerning tourism

Figure 3 shows a matrix representing the attitudes and behaviour of local residents of the region to tourism. The matrix is based on the framework developed by Bjorklund and Philbrick (1972) and applied to tourism (tourist-host relationship) by Butler (1980) [3] . The two dimensions of analysis are the attitudes of local residents towards tourism (positive – negative) and their behavioural responses (active – passive). Attitudes and reactions of individuals change in time, according to the process of tourism development in an area.

Host Attitudinal/Behavioural Responses to Tourist Activities in the Region
(% of the Population)
Active
Passive
Positive

57.7

17.4

Negative

4.5

13.6

In the Khumbu, Pokhara (including Annapurna), Chitwan and Lumbini regions, the majority of residents (57%) actively support and promote tourist activities and tourism development in the region (mainly by running their own tourist businesses, but also by other means, e.g. learning languages in order to be able to communicate with tourists, or trekking with tourist in trekking routes). Besides, only 5% of them oppose actively further tourism development in the region (mainly for environmental reasons).

The remaining 6.8% of the population have neither positive nor negative attitude toward tourism development.

10.1.1. Tourists and Motivations

“A tourist is a person who travels for various activities form origin to destination with some period. The movement could be inside the country or outside. Similarly, the people who travel and stay in places outside their usual environment for not more than consecutive year for leisure, business and other purposes not related to the exercise of an activities remunerated from within the place visited” [4] http://www.traveletour.com/.

Why do tourists visit certain places? By overlooking in academic approach given by Dann (1981) [5] , listed seven elements:

Travel is a response to what is lacking yet desired.

Destination pull, in response to motivation push

Motivation as fantasy- behavior not culturally sanctioned at home

Motivation typologies: a) behavioural, such as sun worshipping or wanderlust and, b) typologies focusing on dimensions of the tourist role

Motivation as classified purposes

Motivation and tourist experiences-includes the authenticity debate

Motivation as auto-definition and meaning

Similarly, McIntosh et al., 1995, utilize four categories of motivations, physical, cultural, interpersonal and status and prestige motivators.

In the case of Nepal, generally all international visitors are clubbed under the category of tourists. However, these visitors-cum-tourists visit the country for various purposes ranging from pilgrimage to purely official purposes. All of them spend money while they are in Nepal; they are contributing to this Himalayan economy. Therefore, such range of visitors might be put under the category of tourists. Nepal government has classified the categories of tourists according to activities, like pleasure, trekking, mountaineering, adventure and cultural activities, natural or eco-tourism activates business, education, health etc. (Agrawal, 2005, Tourism and economic development in Nepal).

Nepal is best destination for pleasure trip and adventure activities as well as natural and cultural tourism. It is followed by trekking and mountaineering. The two together accounted for around 90 Per Cent of the total tourists’ arrival before the nineties. Since, 1990 the average share has been around 80 Per Cent of the total. It is clear from the above data the major purposes of tourists in Nepal are pleasure, trekking, mountaineering and adventure activities before 1990. After that, new types of tourists also found in Nepal like cultural tourists (Pilgrimages), study and research, meetings and seminar, and health, since 1991 have shown growth rate of these types of tourist 8.22 and 9.12 per Cent of respectively. By the year of 2007 and 2008, largest number of tourists 41.4% tourists were visited for adventure activities and average length of stay in the country was recorded 12 days.(Source; calculated from several issues of economic survey, Ministry of finance, HMG/N)

On the basis on empirical data, the motivations of tourists were different according to the study areas. Tourists in the mountainous region like Khumbu and Annapurna are interested on adventure activities. Similarly, tourists in Lumbini, Janakpur and Kathmandu valley are interested on cultural pilgrimages. Again, tourists in Chitwan are interested on natural activities. However, majority of tourists agree on, adventure activities.

“Trekking is the gift of Nepal to the world in adventure tourism. To be one with nature, to regenerate one’s own self-esteem, to rediscover oneself, to appreciate Nepal’s beauty, to interact with its hospitable and friendly people are some of the highlights of trekking in Nepal. Trekking is one long-term activity that draws repeat visitors to the country. Possessing eight of the ten highest mountains in the world, Nepal is hotspot destination for mountaineers, rock climbers and people seeking adventure. Therefore, Nepal is the ultimate destinations for the trekking enthusiast. So these are the characteristics of Nepalese tourism, to attract us again and again.”

A German couple, who has visited Nepal more than seven times in Khumbu region.

“Well, Nepal is excellent destination for natural tourism, having highest mountain, varieties of biodiversity, and unique geographic structures are the major attraction for us.”

A group of tourist from USA in Chitwan

“Nepal has many unique cities for tourists like Kathmandu and Pokhara. Kathmandu valley is one of the oldest city with full of religious and cultural heritages, city of living God and Goddess and capital city of Nepal with full range of historic and artistic achievement. Therefore, Kathmandu Valley is world famous. The seven touristic areas (listed in world heritages by UNESCO), the Durbar Squares of Hanuman Dhoka (Kathmandu), Patan and Bhaktapur, the Buddhist stupas of Swayambhu and Bauddhanath and the Hindu temples of Pashupatinath and Changu Narayan. The Kathmandu is an exotic and fascinating showcase of a very rich culture, art and tradition. Again I am very much interested to know the Hindu and Buddhist society and culture; therefore I travel to Nepal frequently.”

A tourist nearby Kathmandu Durbar Square

“When I was in school, I read a book; Nepal is only one Hindu kingdom in the world, only one Hindu kingdom (no more now) For me it was interesting because I know many Christian and Muslim countries but not only one Hindu kingdom, so I have desire to visit Nepal form school level, and finally I am here now.”

A French tourist in Pashupatinath, Kathmandu

“Nepal is holy land for us, because this is the land, where Lord Buddha was born. We are happy to visit Nepal, especially Lumbini (the birth place of God Buddha).”

Around 60 tourists (in-group) from Sri Lanka in Lumbini

“Nepal is best destination for us because, God Pashupatinath, many Hindus temples, religions and cultures are attraction for us so, once a year we visit Nepal.”

A large number of Indian tourists in Kathmandu, and Janakpur

“The Mountains, landscape, and silence natural heritages are the god gifted monuments of Nepal, I love it and that’s why I am here.”

A German scientist in Chitwan

Therefore, according to empirical data, Nepal is the best destination for adventure activities like mountaineering, trekking, natural heritages and many more. Similarly, having majority of Hindus people and its related culture, tradition, temple and more phenomenon, and being the birth of God Buddha, Nepal is significance destination for cultural tourism too.

10.1.2. Major touristic destinations in Nepal

Roof of the world, home of the Gurkhas, land of legend and beauty: within its narrow confines, Nepal contains as amazing range of culture and physical environments offers the visitor and abundance of contrasts and the experiences. A unique landscape unequalled in beauty and variety, cultural diversity, aesthetically built monuments, rugged beauty and tranquility of snowcapped shimmering mountains, serenity and placidness of the lakes and valleys, an unmatched collection of flora, fauna and wild life, diverse races, ethnic groups, dialects and languages all combine to make Nepal a visitor’s dream come true.

Formally, It is also known as the Himalayas kingdom, possessing 8 of 10 heights mountain of the world, unique combination of Buddhism and Hinduism and its phenomenon are always attraction for tourists. Some of the major tourist destinations in Nepal are mountain regions; include the beautiful cities of Kathmandu, Bhaktapur, Patan, Pokhara and other sites. The places in Nepal are known for their various historic sites and sightseeing. Tourists must visit the Royal Chitwan National Park, Nagarjuna Forest Reserve, Pashupatinath, Dakhshina Kali and many more.

Ashok Vyas (2004) Nepal Darshan, indicated, the main touristic areas of Nepal are mountain regions, particular khumbu and Annapuran followed by, Pokhara, Lumbini, Kathmandu Valley, Chitwan and Janakpur. Again, small amount of tourist were interested to visit different parts of the Country.

On the basis on empirical data, the researcher came to know that, tourists indicated different destinations according to their interest. Western tourists were interested to visit mountain regions but Asians were interested to visit cultural sites. In general, Majority (80 out of 100 respondents), were interested to visit mountain areas like Khumbu and Annapurna and they were involved in adventure activities like mountaineering, trekking and rock climbing etc. In addition, 61 out of 100 tourists were interested to visit religious and cultural heritages like Lumbini, Kathmandu Valley and Janakpur. Similarly, 48 out of 100 respondents were interested to visit natural heritages; Chitwan and the Mt. Everest. However, both of them were interested (88 out of 100) to visit lovely city Pokhara. Figure 5.12

Fig. 5.12, major touristic areas of Nepal visited by tourists

Source: Field Study

Mountain Area= Khumbu and Annapurna Region,

Pokhara= Holiday, recreation and adventure

Cultural Sites= Kathmandu valley+ Lumbini+ Janakpur

Natural Heritages= Chitwan and the Mt. Everest

With the help of above empirical data, the researcher agreed on Nepal has been a best destination for adventure tourists. Similarly, pilgrimage (Cultural phenomenon) has been introducing a new kind of tourism destination in Nepal. Lumbini, the birthplace of Buddha, could be an important destination for Buddhist people. Besides there is a famous shrine of Lord Pashupatinath at the Kathmandu and many other Hindus monuments all over the country could be the attraction point for huge Indians.

10.1.3. Nepal, an economical (cheaper) destination

Nepal is the poorest and least developed countries in the world. More than 45 Per Cent of people are under the poverty line. Agriculture is the pillar of the economy, providing a livelihood for majority of the population and accounting for 38% of GDP. The unemployment rate of country is more than 45 Per Cent in the year of 2008. The per capita income of the county by the year 2008 was $473. Asian Development Bank, 2008. The current situation of foreign exchange rate against euro is more than 100 Rupees.

Moscow, the capital city of Russia, is the most expensive city for travelers, followed by Tokyo, Japan. There is not any city or place from South Asians countries, which is expensive for tourist (Source; www.travelersdigest.com, 2009-7-20). Nepal could be one of the cheap destinations for tourists, Upadhyay, Rudra (2006).

“On my personal experiences, Nepal is cheaper destination, because now I am in Namche Bazaar, 3,440 m, local residents said that this is an expensive place for tourist. However, I do not feel so; I am paying $ 20 for a hotel per day, 5 to 20 Dollars for food, which is normal for me. If I were in Switzerland, I have to pay huge amount of money.”

Tourist in Namche Bazaar, Khumbu Region

“Within few moments, I will be in the sky by Paraglide, I paid around 100 euro. But, in Switzerland I have to pay five to seven times more for same thing.”

A German tourist, in Sharankot, Pokhara

“When I was applying visa for Bhutan, I proved that I can spend more than 200 US Dollars a day; this is rule of Bhutan government. But, look in Nepal no condition like this. Again; I am spending less than 50 Dollars a day, which is enough for me.”

A tourist in Pokhara

Similarly, the researcher collected data from tourist on ‘Nepal visit and tourist’s budget’. Majority of respondents (54 Per Cent) were reported, Nepal is cheaper destination followed by, 30 Per Cent; middle and rest 16 Per Cent reported expensive. Figure 5.14;

Figure 5.14, Nepal visit and tourist’s budget.

Source: field study

Therefore, on the basis on empirical data, the researcher found that, Nepal is the cheaper destination for tourists.

During the field study, the researcher asked to the tourists, what amount of money are you planning to spend in Nepal. Majority of respondents ( 38 Per Cent) were reported up to 2000 US dollars, followed by 35 Per Cent; 2000 to 3000and rest 27 Per Cent more than 3000 US dollar, Table 5.13.

Table 5.14, Amount of money tourist wants to spend in Nepal

Source; Field study

Average length of stay of tourist is if on higher side they will spend more money. Thus, more money brought by international tourist would be pumped in the local economy. The average length of stay by a tourist during 1975-90 had been 11.87 days that declined marginally to 11.23 days in the following period of 1991 -2000 and around 12 days in 2008 and 2009 [6] . However, during the data collection the researcher found variety of data.

Fig. 5.13, Average length of stay

Source: Field study

In average, tourists were interested to stay in Nepal around 20 days. Based on the answers given by local people and tourist, it was found that majority of respondents 84 % (210 out of 250) reported that average length of stay of tourist in tourist areas was 20 days (Fig. 5.13).

XI
CHAPTER
SUMMARY OF FINDINGS AND RECOMMEDATION
Title: Page No.
Overall review of the research 214
Summary of the findings 215
Recommendations 218
11.1. Overall review of the research

Chapter 6 provides an overall review of the research aim, objectives, research questions, issues, findings, conclusions and recommendations of this study. Chapter 6 begins by summarizing the background to the research, and the research purpose, methodology and findings. The researcher goes on to make explicit the contribution of this study to the discipline of Socio-cultural and economic impact of tourism in the process of globalization in Nepal. Suggestions are made for future research based on the theme of this study. The chapter concludes with key recommendations for Socio-cultural and economic impact of tourism in the process of globalization in Nepal

The present researcher has attempted to fine out, “Socio-cultural and economic impact of tourism in the process of globalization in Nepal.” It is divided in five major topics with subareas. The first topic is introduction. This chapter has included the introduction, theoretical concerns, hypothesis, aims and objectives, statements (importance), research methodology, and data sources and data analysis model of present research. The key aspect of this chapter is research issues.

This research has three major issues: change in socio-economic setup of Nepal due to globalization and tourism; cultural globalization due to inflict of tourism but also due to globalization in general, and perception of Nepal by tourists. Under the first issue: socio-economic inequality, impact of tourism on Nepalese economy, development and change in touristic areas were the major points for analysis. Similarly in second; impact of global tourism on food, drinks, clothing, languages, family structure and everyday life; tourism and socio-cultural change in Nepal; types of globalization and homogenization adapting by Nepalese by tourist or tourism were major points. The last or final issue of this research was; important and interesting fact of Nepalese tourism for tourist was main phenomenon.

Research methodology is another important subarea of this research. The nature of this research is qualitative cum quantitative (mixed approach). The study areas of this research were major six touristic places of Nepal Mt. Everest National Park (Sagarmatha), Pokhara with Annapurna area, Lumbini (The birthplace of Lord Buddha), Chitwan National Park, Janakpur and Kathmandu Valley including Lalitpur and Bhaktapur. The total numbers of interlocutors of this research were 250 including local people (40 Per Cent), Tourist (40 Per Cent) and jobholder in tourism (20 Per Cent). Questionnaires, interviews, observation, case study and discussion were used for data collection on August to December 2008 and October 2009 to January 2010. The data analysis has been performed by using computer software like Excel, SPSS one way ANOVA and T-Test according to their necessity.

Chapter Two is the collection of theoretical literature review. This chapter has explained the all-important terms and variables of this research. Similarly, chapter Three is the detail explanation of culture, people, land and society of country of the great Himalayas (Nepal).

Chapter Four covers complete data analysis of this research. This covers general demographic (Age, Gender and Education) information of the respondents: tourism, globalization and its impact on Nepali economy, society and culture with different subareas and perception of Nepal by tourist.

Similarly, Chapter 5 includes the summary of findings and suggestions and end part includes references.

In conclusion, tourism is not a new phenomenon in Nepal. The county has welcomed tourists officially since 1953. Tourism has been a significant pillar in the country’s economy and the government using for socio-economic development of rural areas in Nepal. It was the aim of this study to address the important issues related to tourism and impacts in Nepal. The focal point, how residents evaluate the economic, social and cultural impacts of tourism on their community was examined. The final section dealt with the perception of Nepal by tourists.

11.2. Summary of the findings

Tourism is an important process of socio-economic and cultural globalization. It has both positive and negative impacts on society, economy and culture of destination. The truth is that tourism has become one of the largest and most rapidly growing industries in the world by combining social and economic activities. The industry fosters development and affects the people and the place. Impacts of tourism could be positive or negative according to the degree of planning and the level of involvement of local residents in the development process. The outcome is dependent on the relationship between the local residents and the site.

On the basis on data, it has both positive and negative impacts according to places regards to the impact of global tourism. The people are in Khumbu, Annapurana, Chitwan, Jankapur and Lumbini believe that tourism does not contradict religion or traditional customs; they are of the opinion that it has no influences on their daily life or their patterns of consumption. However, the people from Kathmandu and Pokhara Valley are strongly addressed there is huge impact of tourism and tourists’ activities on local culture, society, traditions, food, languages and everyday life. However, in general all respondents fell that it could influences in food, language, clothes and younger generations more. Finally, residents believe that tourism could be a solution for unemployment, poverty, income, and socio-cultural changes.

It was found that tourism plays the important role in the Nepalese economy. Tourism has playing quantifiable and positive effects on the development of GDP of the country. It has been increasing the economy of the country in general and as a whole. The increase in the volume of tourist flow has direct as well as indirect impact on the development process of Nepal. Nevertheless, tourism was found to be more capital investor and employer in Nepal

In general, tourism has both positive and negative impacts, but majority of residents have a positive attitude toward tourism and they believe that it can develop their communities, like main source of income, job, poverty alleviation, source of foreign reserves and revenue, and national and local business. People involved in this profession have found better life compare to others. They have better opportunity of employment, income, education, quality of life and many more. However, the largest economic impacts of tourism are experienced by the residents near the Khumbu, Annapurna, Pokhara, Lumbini, Chitwan, Janakpur and some part of Kathmandu Valley, while people living in remote areas and in off-site of tourist areas or routes could not reap the benefits of tourism as they have very limited things to offer. Thus, this is clear, tourism increasing socio-economic inequality among the Nepalese.

A side effect of residents expecting profits is that locals evaluate tourists according to their expenditures, potentially leading to negative attitudes and conflicts between residents and tourists and between the various social groups living within the local community. In addition, while tourism has the potential to introduce economic benefits for the government and the people.

Normally tourism still has little impact on local society and culture. Participants report that tourism has less contradicted religion and traditions, while some of them expressed the fear of potential impact on younger generations. Such sentiments were centered near Khumbu and Annapurna, where the impact on society and culture are more present than in the other sites. Among the negative impacts reported in study, areas are; the consumption of alcohol, the imitation of tourist behaviour and sexual relations with tourists, increasing foreign food, dress, drug, language, gambling and unwanted lifestyle change. The positive impacts of tourism were especially highlighted by those working in tourism. Some reported that tourism is single source of their economic life, while others claim to have learned positive skills from tourists that improve their interaction with family members and in society. Similarly, for the Government tourism is an important pillar of national economy and best way to reduce poverty in rural areas of Nepal. Finally, tourism is an important transmitter of globalization in Nepal. It seems a process of acculturation or westernization or Americanization and leads globalised homogenous society and culture. Majority of respondents agreed on tourism and globalization develops globalized homogeneous culture but the same time Nepalese cultures are reconstructed on local levels.

Tourists were found highly satisfied with weather, natural scenery, wild animals, people’s behavior, hospitality, friendliness, helpfulness humbleness, honest, welcoming attitude of the people, sense of remoteness and authenticity, religious customs, fulfillment of scene of adventure, historical sites, culture, entertainment, language communication, agency services and guide services. However, they were found to be less satisfied with immigration, transportation, airlines services, lodging, sightseeing tour, shopping facilities, tourist information service, regular strike (Nepal banda), tax, and food and drinks in Nepal. Again, they had realized the potential for further tourism development in Nepal.

Having top mountains of the World, colorful cultures, ancient history and people, picturesque scenery, birthplace of Gautam Buddha, rich traditions of art, culture and heritage and one of the best destination for adventure activities; the country of great Himalayas (Nepal) is one of the best destination for tourism. The perceptions of tourist are found positive. Out of different attraction phenomenon, adventure activities and places are the main attraction for tourists followed by religion and culture. Majority of tourist are agreed on Nepal is the cheapest destination.

Recommendations

There is no doubt tourism is a means of globalization and have impact on society, culture and economy of the country. Tourism is the main way of globalization in different phenomenon like economy, culture and society of Nepal. Nepalese society, culture and economy have been suffering from various impact of tourism. Basis on the empirical data, the researcher have found following suggestions on this research.

Tourism is an important process of socio-economic and cultural globalization. It has both positive and negative impacts on society, economy and culture of destination. Therefore, it is recommended that Nepalese should be aware from such impact.

Tourism is seen as the means of development in rural areas of Nepal. Therefore, government and local people should use tourism as the development tools for rural Nepal.

It is found that tourism has both positive and negative impacts on society and culture according to places. Some tourist areas have less impact and some have more. Therefore, Nepalese and government should implement proper programme to reduce negative impacts.

The impact of tourism on the social system and culture of locals are diversity according to tourist hubs. Participants from Kathmandu, Pokhara and Chitwan reported that tourism contradict religion, tradition, social norms, local culture, society, food, language, clothes and may more related to social and culture phenomenon, while others from rest tourist hubs reported tourism does not contradict religion and tradition. But, from both places people, express the fear of the greater impact on the younger generation. Therefore, to protect from such evidence, it is necessary to give proper education or information to the Nepalese and special education or information to the younger generation.

Majority of respondents have positive attitude of tourism and believe that it can develop their communities. Tourism is pillar, employer, poverty eliminator, source of foreign currencies, revenue, local business and capital investor of Nepalese economy but government is not giving proper importance in it. It is recommended that government should give priority for tourism development.

Regarding to the role of tourism in globalization of economy Nepal has been found that the direct impact of tourism on earning foreign exchange has been improving. However, if it is analyzed with respect to merchandize trade, overall foreign exchange earnings in the economy the role of tourism has been increasing. The ratio of foreign exchange earnings from tourism and GDP has been increasing very slowly. Nepalese and government of Nepal should think on it. The foreign participation in the tourism industry remains confined to mainly hotel, resorts and restaurants. Therefore, government and people should encourage foreign investors to invest in new areas of activities related to tourism in Nepal.

The residents near the tourist hubs of Nepal experience the largest economic impacts of tourism, where a large number of residents have become dependent on tourism, while in the other sites tourism still has no significant economic meaning. Therefore, in this situation economic benefit of tourism should be managed to the equal manner

It is found that people in tourism have better living standard because they have better income. Only few Nepalese are involved in tourism therefore they are getting better quality of life and education but majority of Nepalese are in off-site, which is socio-economic inequality due to tourism. To promote the living standard of those people, who are off-site, government and Nepalese should focus balanced tourism development project and distribute appropriate income of tourism.

Regarding employment in tourism, it was also found that tourism is not yet considered a plausible and appropriate employment opportunity by local jobseekers. Among the reasons are lacks of education and training centers, low wages paid to employees in tourism service, lack of insurance and job security, to a certain degree, the traditional and social values of the communities. Concerning education and training, the study identified that the authorities do not consider tourism to be a helpful means in dealing with the issues of human resources. This reflects the low priority given to education and training in tourism as an independent field of study, even when there is a project with a scheduled budget for training. Therefore, it is necessary to create positive attitudes towards tourism related job for this educational institution should be established.

Total foreign exchange earnings of Nepal have been growing after introduction of tourism. Foreign investment has been increasing in tourism because it will be potential sources of return for them. However, this analysis shows that foreign investors were keen to invest in hotels, resorts and restaurants. Other activities could not attract foreign investors. Here lies the need to promote other activities rela

The Park Disneyland Paris Tourism Essay

Historically, from the 16th to the 18th century, the main attraction of people was the fairs. At that time, recreation parks did not exist. Fairs were often visited to enjoy moments with family. The first recreation park called Tivoli was created in 1771 in Paris. The diversity of activities present on that park made it successful. Over the years, new attractions were more and more set up. But people got bored of these attractions at a specific moment: it did not meet their needs anymore.

Towards the end of the 19th century, attractions experienced new changes thanks to technical progress. The development of new technologies permitted the creation of new games. In the midst of the 20th century, new parks emerged all over the world.

The object of this essay is to analyze the establishment of recreation parks on territories for destinations and tourism business in terms of opportunities and threats.

The essay will be organized in the following manner. After presenting the current market, we will be focusing on an internal analysis: strengths and weakens of the recreation parks. Secondly, we will deal with opportunities and threats of these leisure sites. Both parts will target on the implication of such parks on destinations and tourism business and will be illustrated through the example of a well known recreation park in France: Disneyland Paris.

France has almost 300 leisure sites of which 30% of recreation parks and theme parks. The annual number of visitors is estimated at 70 000 000 of which 16 800 000 recreation parks tickets. According to a study from the AFIT, more than one out of two French people is consumer of that touristic product and French people go in a leisure park three times a year as an average. The touristic attractiveness of a destination is an important issue in the tourism industry. A tourist destination is based on three main points. First of all, it comprises the destination attraction that is the whole factors which constitute the image of a destination. Then, its accessibility: more precisely to define the itinerary from one place to another including travel expenses for instance. As the last point, we can add the conditions of visiting a destination: accommodation, services provided on place… The internal analysis will be made through the VRIN model that is the Value, Rarity, Inimitability, Non Substitutability of a touristic product.

Let’s start with the notion of value. Each recreation park is different and we distinguish them by their image. The image is at the centre of the value of an organization. It is based on several parameters. First of all, the notoriety of the brand. This can be achieved through the adoption of a marketing strategy (presence of the brand on television, internet, shopsaˆ¦). Moreover, the second parameter to take into account is the accessibility of a recreation park. Indeed, the more the park is accessible in terms of transports the more it attracts people and makes a recreation park one of the main destination. These two elements mainly constitute the strengths of a recreation park.

Let’s illustrate with the example of Disneyland Paris. Since its opening in 1992, it has recorded more than 200 millions of visits. Disneyland Paris has become today the first tourist destination in Europe and comprises two Disney theme parks, hotels, Disney village and golf courses. That destination has an exceptional accessibility contributing to its success: Paris is at 35 minutes away with the RER, the proximity of highways and the construction of car parks permitted an easier access for motorists. Besides, the presence of train stations and airports near the park highlight the importance of the transports network. Public investments amounted to 666 million euros.

In addition, the park is characterized by its creativity and its strong capacity to innovate new products (new attractions were created each year, a wide range of extra services). Except attractions, it provides hotels, restaurants, shops. Then, the image of Disneyland Paris relies on the importance of quality of service with “Cast Members”. Indeed, they are trained in order to accompany visitors in “Disney World”

The destination attraction is thus based on the capacity of a recreation park to suggest rarity products which means at first the fact the product adds value to the customer and at the second time that the product is lasting in a long term. The more the product is rare, the more it may not be copied (it is linked to the complexity, the culture and history, the changes including innovationsaˆ¦). The choice of a destination considers the previous criteria: a non substitutable product will interest more a customer (unique services, products present in one place only for instance) rather another one which provides the same services in other park.

Despite these positive points, we need to point out the negative aspects of recreation parks. The construction of a recreation park requires an important capital to buy a “lot” for the park. High investments are needed for research, developments in innovations. Although the turnover of Disneyland Paris shows an increase of 1.29 billion of euros in 2011, the park has a net loss of 63.9 millions euros. The debt is still increasing and the company did not make profits.

The second point is linked with the attractions in a recreation park that makes the destination non attractive. Prices are problematic in that case. The park Disneyland Paris costs a lot for people.. Nowadays, the needs of customers change over the years. To face that fact, recreation parks have to modify and change their strategy.

This what Disneyland Paris did by focusing on innovation. The main issue is not to lost clients and to diversify the offer to attract them. It is a big challenge for recreation parks because if they suggest the same attractions people could get tired and could tend to another tourist destination more diversified and less expensive. If a park would continue to seduce tourists, it had to make available new attractions with new sensations. These rely on new techniques and technologies. Even if it is difficult to make a customer a member of the park, it is necessary to take him back. The renewal of new customers is a tremendous stake for recreation parks. It is essential to meet the demanding needs of consumers in terms of entertainment and quality of service.

Disneyland Paris is one the recreation park who has experienced numerous incidents. The worst incident happened in the 25th of April 2011 on a Disneyland Paris’s attraction. They are rare in recreation parks but some of them put into question the safety of amenities. According to the law of February 2008, a technique control is made once a year. The safety has to be followed each second and it requires the attention of each tourist by respecting the rules in a park. The “zero risk” does not exist”.

Even if, these facts are real no one is perfect. The idenfication of weaknesses is decisive to adopt strategic plans appropriate.

The different elements mentioned in the negative aspects of recreation parks can be a brake on the choice of a destination. Recreation parks are both a strength and a weakness in tourism industry but they create opportunities as well as threats for destinations and tourism business.

The following part will discuss about opportunities in the first place. Lastly, we will argue on the different threats implied by recreation parks for destinations and tourism business.